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SureStay Plus Hotel by Best Western Chicago Lombard

2.5 star property
Lombard hotel in Highland Hills area

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Photo gallery for SureStay Plus Hotel by Best Western Chicago Lombard

Exterior
Property preview
Lobby
Standard Room, 2 Double Beds, Non Smoking, Refrigerator
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
222 E 22nd Street, Lombard, IL, 60148
  • Place, Yorktown Shopping Center
    ‪6 min walk‬
  • Place, Oakbrook Center Mall
    ‪5 min drive‬
  • Place, Morton Arboretum
    ‪6 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(253 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(102 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(50 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(33 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About the area

Lombard

Highland Hills stay.A stay at this Highland Hills hotel places you within half a mile (1 km) of Yorktown Shopping Center and 3 miles (5 km) of Advocate Good Samaritan Hospital. Lilacia Park and Oakbrook Center Mall are also within 3 miles (5 km).

What's nearby

  • Yorktown Shopping Center - 6 min walk - 0.6 km
  • Oakbrook Center Mall - 5 min drive - 6.1 km
  • Morton Arboretum - 6 min drive - 5.9 km
  • Drury Lane Theater - 6 min drive - 6.7 km
  • College of Dupage - 8 min drive - 6.7 km

Getting around

  • Lombard Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 25 min drive

Restaurants

  • ‪Sarku Japan - ‬15 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Greek Islands - ‬3 min walk
  • ‪Empire Burgers + Brew - ‬14 min walk
  • ‪Cinnabon - ‬15 min walk

About this property

SureStay Plus Hotel by Best Western Chicago Lombard

Lombard hotel in Highland Hills area
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite 24-hour business center. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Chicago Lombard. Self parking is free.

This Lombard hotel is smoke free.

  • 127 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
SureStay Plus Hotel by Best Western Chicago Lombard offers 127 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

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  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,543 reviews
The price is CA $106
CA $117 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Lombard Stay Inn
Stay Inn
SureStay Plus Hotel Chicago Lombard Best Western
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Chicago Lombard Best Western
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard

Reviews

SureStay Plus Hotel by Best Western Chicago Lombard Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1501 out of 2278 reviews
Rating 8 - Good. 467 out of 2278 reviews
Rating 6 - Okay. 176 out of 2278 reviews
Rating 4 - Poor. 74 out of 2278 reviews
Rating 2 - Terrible. 60 out of 2278 reviews

Reviews

10/10 Excellent

Nathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and new looking.
Stayed 1 night in Sep 2025

10/10 Excellent

Dwayne, Apple Valley

Liked: Amenities
Fantastic stay i got alot pf rest clean and quiet
Stayed 2 nights in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ricardo

Liked: Amenities
Good place
Stayed 3 nights in Jul 2025

4/10 Poor

Tom

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jaimee

Stayed 1 night in Jun 2025

10/10 Excellent

Ray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean room priced right

Refreshing. A rare quality room provided for an economy price. Solid all around. Impressive for the money.
Stayed 1 night in Jul 2025

6/10 Okay

Tanya

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk very helpful - but someone forgot to tell me about the remote for the shade in the ADA room. Breakfast is mostly continental with very bad eggs and bad gravy and dry sausage - the meat is NOT daily - only the dry bad eggs are
Stayed 2 nights in Jul 2025

8/10 Good

Tommy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Isaias

Travelled with family
Liked: Staff & service
Good place just to stay for a night
Stayed 3 nights in Jun 2025

8/10 Good

maria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great breakfast and services. Reception very clean and updated. The check-in was fast and welcoming. Great hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

JISUNG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Carla

Stayed 3 nights in Jun 2025

4/10 Poor

James, Neenah

Very poor AC and very small room.
Stayed 3 nights in Jun 2025

8/10 Good

Robert

Liked: Property conditions & facilities
Breakfast was good, but the eggs had strange texture, almost like they were powdered. Nice they featured a different meat for breakfast each day. Staff was very helpful. They had some renovation going on but they were quiet. The only disappointment was our window in our room was filthy,hard toseeout
Stayed 14 nights in Jun 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great, Exceptionally Clean, and accessible to highways. Lots of nearby restaurants and shopping. Always my go to.
Stayed 3 nights in Jun 2025

8/10 Good

Tommy

Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Safe and quiet. Good experience. Breakfast area is busy but worked out ok. Food was as expected.
Stayed 3 nights in Jun 2025

6/10 Okay

Tori

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Did the trick - no frills and moderatrly clean. Was quiet and a safe place to stay for the night.
Stayed 1 night in Jun 2025

10/10 Excellent

Chrystal

Stayed 1 night in Jun 2025

10/10 Excellent

Marcus

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Alfredo

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff on site were courteous and professional throughout my stay. The complimentary breakfast was average compared to other hotels, with standard options like eggs, sausage, cereal, and pastries. That said, my rating reflects several concerns. The room felt dated; the furniture, carpet, and lamps appeared worn, with some surfaces looking like they had been repainted or had an odd texture. More importantly, the room did not feel thoroughly cleaned. I accidentally dropped a few clean, damp napkins on the floor, and when I picked them up minutes later, they had black residue on them, indicating that the carpet had not been properly cleaned. As a healthcare professional, this left a strong negative impression. Additionally, I was given an accessible room despite booking a standard room nearly a month in advance. Although the staff acknowledged the mistake and told me to check the following morning for a new room, relocating would have been inconvenient since I had already unpacked. Overall, the stay was just okay. I found myself wishing I had stuck with my original plan to stay at a different hotel. I was swayed by the overwhelmingly positive reviews, but unfortunately, my experience didn’t quite align with them.
Stayed 2 nights in Jun 2025

8/10 Good

Kalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025