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SureStay Plus Hotel by Best Western Chicago Lombard

2.5 star property
Lombard hotel in Highland Hills area

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Photo gallery for SureStay Plus Hotel by Best Western Chicago Lombard

Lobby
Business centre
Reception
Lobby
Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
222 E 22nd Street, Lombard, IL, 60148
  • Yorktown Shopping Center
    ‪6 min walk‬
  • Oakbrook Center Mall
    ‪5 min drive‬
  • Morton Arboretum
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(232 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Bathtub

8.8 out of 10
Excellent
(28 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(91 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(44 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Lombard

Highland Hills stay.A stay at this Highland Hills hotel places you within half a mile (1 km) of Yorktown Shopping Center and 3 miles (5 km) of Advocate Good Samaritan Hospital. Lilacia Park and Oakbrook Center Mall are also within 3 miles (5 km).

What's nearby

  • Yorktown Shopping Center - 6 min walk - 0.6 km
  • Oakbrook Center Mall - 5 min drive - 6.1 km
  • Morton Arboretum - 6 min drive - 5.9 km
  • Drury Lane Theater - 6 min drive - 6.7 km
  • College of Dupage - 8 min drive - 6.7 km

Getting around

  • Lombard Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 25 min drive

Restaurants

  • ‪Food Court - Yorktown Center - ‬12 min walk
  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Miller's Ale House - ‬3 min drive
  • ‪The Patio - ‬16 min walk

About this property

SureStay Plus Hotel by Best Western Chicago Lombard

Lombard hotel in Highland Hills area
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite 24-hour business center. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Chicago Lombard. Self parking is free.

This Lombard hotel is smoke free.

  • 127 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
SureStay Plus Hotel by Best Western Chicago Lombard offers 127 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Lombard Stay Inn
Stay Inn
SureStay Plus Hotel Chicago Lombard Best Western
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Chicago Lombard Best Western
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard

SureStay Plus Hotel by Best Western Chicago Lombard Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1343 out of 2090 reviews
Rating 8 - Good. 456 out of 2090 reviews
Rating 6 - Okay. 168 out of 2090 reviews
Rating 4 - Poor. 69 out of 2090 reviews
Rating 2 - Terrible. 54 out of 2090 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing. Very clean facility. Loved staying here.
Stayed 2 nights in Jun 2025

10/10 Excellent

LEW, memphis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property at a good price.
Stayed 1 night in Apr 2025

10/10 Excellent

DEBORAH, HARLAN

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2025

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Yana

Liked: Staff & service, property conditions & facilities, room comfort

It was a good stay. No loud noise. E very one was

Stayed 1 night in Mar 2025

8/10 Good

Brittany

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and clean. Very well lit and off the main road. Good rooms for the price.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sunny

Stayed 1 night in Mar 2025

10/10 Excellent

Ahmad

Stayed 1 night in Mar 2025

2/10 Terrible

Sada

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet leaked and made sounds all night so did the refrigerator tube not to clean
Stayed 2 nights in Mar 2025

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place had a room for me that was clean but the furnishings haven’t been updated in quite a while. Bed was comfy and the shower had amazing water pressure once I figured it out. Price was great! But I’ll never stay here again because of the overpowering product they’re using as possibly a carpet deodorizer. It was so strong I could taste it in the back of my throat and was concerned my belongings were going to soak in the scent. I’m wondering what they’re trying to cover up?
Stayed 1 night in Mar 2025

8/10 Good

Min

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2025

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and very nice property
Stayed 1 night in Mar 2025

10/10 Excellent

Kimyona

Stayed 1 night in Mar 2025

10/10 Excellent

SARAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Brooke

Disliked: Amenities, property conditions & facilities
You get what you pay for I guess- ripped carpet, scratched and broken furniture, large cracks in the shower, etc. Everything just felt dingy and gross. When I got to my room I found the toilet was running and wouldn’t stop, so I called the front desk and they switched me to a new room. The next room smelled like bad cologne (which somehow was at least better than the musty smell in the first room). There were people down the hallway in a room clearly having an altercation and there was a lot of on and off yelling. The next morning the police were in the hallway banging on someone’s door. This is a really old and not very well cared for building. As a solo woman traveler I didn’t feel unsafe but also didn’t feel as safe as I usually do in other hotels. The breakfast was fine- typical offerings and nice that it was free since most hotels don’t do that anymore. I’m not a high maintenance traveler, but I would not stay here again.
Stayed 1 night in Mar 2025

8/10 Good

CARLOS

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms are outdated, furniture is too big/bulky, tv cable didn't work.... no fan in the bathroom.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jasmine

Stayed 2 nights in Mar 2025

10/10 Excellent

Bria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ahmad

Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Stayed 1 night in Mar 2025

10/10 Excellent

Ali, Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, helpful and caring staff. Front-desk and guest services members were exceptional. The room had a distinct smoking odor because the previous guests had broken the hotel rule by smoking in a non-smoking room. Ernesto moved us to a different room the next day.
Stayed 2 nights in Mar 2025

10/10 Excellent

Justin

Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Stayed 1 night in Mar 2025