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The Chicago Hotel Collection River North

3.0 star property
3-star hotel near Michigan Avenue

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The Chicago Hotel Collection River North

Photo gallery for The Chicago Hotel Collection River North

Building design
Exterior
Signature Kitchenette
Interior
Shower, hair dryer, towels

Overview of The Chicago Hotel Collection River North

Reviews
7.0

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
312 W. Chestnut St., Chicago, IL, 60610
  • Popular LocationMichigan Avenue14 min walk
  • Popular LocationChicago Riverwalk2 min drive
  • Popular LocationMillennium Park3 min drive
  • AirportChicago, IL (DPA-Dupage)60 min drive

Room options

View all photos for Deluxe Queen

Deluxe Queen

Deluxe Queen

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Full

Premium bedding, in-room safe, individually decorated

Classic Full

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double

Signature Double

Signature Double

  • 21 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Classic Double

Classic Double

Classic Double

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Loft

Signature Loft

Signature Loft

  • 48 sq m
  • Sleeps 7
  • 2 Double Bunk Beds and 1 Twin Bunk Bed

View all photos for Signature Kitchenette

Signature Kitchenette

Signature Kitchenette

  • 47 sq m
  • Sleeps 5
  • 2 Double Bunk Beds

View all photos for Signature Quad

Premium bedding, in-room safe, individually decorated

Signature Quad

  • 24 sq m
  • Sleeps 6
  • 2 Double Bunk Beds

View all photos for Deluxe Kitchenette

Premium bedding, in-room safe, individually decorated

Deluxe Kitchenette

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Queen

Signature Queen

Signature Queen

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

  • 53 sq m
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 48 sq m
  • Sleeps 6
  • 3 Double Beds and 1 Queen Bed

View all photos for Premium Room, Kitchenette

Premium bedding, in-room safe, individually decorated

Premium Room, Kitchenette

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Warwick Allerton - Chicago
Pet-friendly
Air conditioning
Gym
Parking available
3.9 out of 5, Good, (2544)
The price is CA $193
per night
CA $247 total
includes taxes & fees
15 May - 16 May
Warwick Allerton - Chicago

About the area

Chicago

Downtown Chicago stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find Michigan Avenue and John Hancock Center. Lake Michigan and Chicago Riverwalk are also within 2 miles (3 km).

What's nearby

  • Michigan Avenue - 14 min walk
  • Chicago Riverwalk - 2 min drive
  • Millennium Park - 3 min drive
  • Willis Tower - 3 min drive
  • Navy Pier - 5 min drive

Getting around

  • Chicago Station (Brown Line) - 3 min walk
  • Chicago Clybourn Station - 4 min drive
  • Chicago Midway Airport (MDW) - 31 min drive

Restaurants

  • Griddle 24 - 3 min walk
  • Headquarters Beercade - 3 min walk
  • Dunkin' - 4 min walk
  • Doma Cafe - 3 min walk
  • Bismilahi Restaurant - 3 min walk

About this property

The Chicago Hotel Collection River North

3-star hotel near Michigan Avenue
WiFi is free in public spaces. A meeting room and coworking spaces are available. A fitness center, an arcade/game room, and concierge services are also featured at The Chicago Hotel Collection River North. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 3-star Chicago hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • 1 conference room
The Chicago Hotel Collection River North offers 52 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 59.95 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • Access to nearby health club
  • Arcade/game room
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch Smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 1:00 AM
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's OpenKey mobile app before check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 65 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per stay
  • Service fee: 16 percent
  • Resort fee: USD 49.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Laundry facilities

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 59.95 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

Property Registration Number 60610

Property is also known as

FieldHouse Jones
The Chicago Collection River
The Chicago Hotel Collection River North Hotel
The Chicago Hotel Collection River North Chicago
The Chicago Hotel Collection River North/Mag Mile
The Chicago Hotel Collection River North Hotel Chicago

The Chicago Hotel Collection River North Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 120 out of 290 reviews" "
Rating 8 - Good. 54 out of 290 reviews" "
Rating 6 - Okay. 25 out of 290 reviews" "
Rating 4 - Poor. 29 out of 290 reviews" "
Rating 2 - Terrible. 62 out of 290 reviews" "

8.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Clinton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We loved the unique set up and the room size for our family of 6. The kitchen and games area was also such a great benefit for us. Not having someone at the front desk in the early morning was a bit unsettling because of people asking to be let in the hotel that did not have a key.
Stayed 1 night in Jan 2024

2/10 Terrible

Parvathi

Disliked: Staff & service, property conditions & facilities
There is no one in reception after 1 there is to much train noise in room
Stayed 2 nights in Jan 2024

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Percy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very Noisy because of the el train
What really turned off about this hotel are hidden fees. They advertised their at $60 per night but with resort fee and property fee it more than doubles the price. In my opinion they have a high deposit fee $125 for really nothing. My room was literally right next to the Brown line train which is very noisy. The had a very tiny desk in an awkward location which made it impossible to get any work done. The staff was kind of rude when questioned them on why they photo copied my id and credit together. If i would have know this first i would have chosen another plan.
Stayed 2 nights in Dec 2023

2/10 Terrible

Vitali

Disliked: Cleanliness, staff & service, room comfort
Terrible customer service from Rosie
We checked into the hotel, everything went great at first. I let the receptionist on duty know that we had a service dog, so that we would not be charged. After staying there and checking out of the hotel, I noticed a $100 charge on my account. Apparently the maid notified Rosie (the receptionist on duty at the time) that we had a dog in the room. And instead of calling me and asking about the dog, or checking the notes she just charged my account for a pet fee, (from which we are expected since our dog is a service dog). When we returned to speak to her about the charge, she was very rude to us. This ruined our whole experience and I would not be staying at this hotel because of Rosie and how she handled the situation, basically stealing $100 from my account without my permission and without notifying me. Very disappointing
Stayed 2 nights in Dec 2023

4/10 Poor

Carlos

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
When I arrived to the hotel I realized there were hidden fees that I was not prepared to pay. The room was too small, and there was not a wardrobe or dresser to keep our things
Stayed 1 night in Dec 2023

10/10 Excellent

Saralinda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place. Decor was so cool. Great for a group of friends. Great location
Stayed 1 night in Dec 2023

10/10 Excellent

Summer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

William

Stayed 2 nights in Oct 2023

8/10 Good

Karmella

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a little trouble locating the hotel. From the outside it looked more like a cafe than a hotel and there was nowhere to temporarily park to check in. Once inside it was beautiful. Staff was helpful, all spaces were clean and inviting. Having no desk staff in the morning during normal check out was not displayed well. There was only a business card on the counter. Another patron had been waiting there for awhile when we walked thru around 8am and sat to continue to wait. I realized as we drove out of town no one would be at the desk until 10 and felt awful I had no way to share the information with the other patron.
Stayed 1 night in Dec 2023