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Hotel Chais Monnet & Spa

5.0 star property
Family-friendly upscale hotel with 2 restaurants

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Photo gallery for Hotel Chais Monnet & Spa

2 restaurants, lunch served
Exterior
Exterior
Presidential Room
2 restaurants, lunch served
Reviews
9.6

Exceptional

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included

Explore the area

Map
50 avenue Paul Martell, Cognac, 16100
  • Popular LocationRemy Martin3 min walk
  • Popular LocationHennessy Cognac Company12 min walk
  • Popular LocationChateau de Cognac15 min walk

Room options

View all photos for Junior Suite, Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, Terrace

  • 49 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Presidential Room

Presidential Room

Presidential Room

  • 170 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, Terrace

  • 68 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 49 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room

Premier Room

Premier Room

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 68 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace

Deluxe Room, Terrace

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Suite

  • 59 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premier Room, Terrace

  • 39 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Cognac

Close to the boardwalk/promenade.Within a 10-minute walk of the hotel, you'll find Remy Martin and Martell. Cognac Meukow and Saint Leger Church are also within half a mile (1 km).

What's nearby

  • Remy Martin - 3 min walk
  • Martell - 6 min walk
  • Cognac Meukow - 7 min walk
  • Hennessy Cognac Company - 12 min walk
  • Chateau de Cognac - 15 min walk

Getting around

  • Cognac Station - 10 min walk

Restaurants

  • L'Express - 10 min walk
  • Le Garage Bar - 10 min walk
  • Le Coq d'or - 9 min walk
  • Bar Louise Hôtel François 1er - 11 min walk
  • Cougna-Bar - 11 min walk

About this property

Hotel Chais Monnet & Spa

Family-friendly upscale hotel with 2 restaurants
Hotel Chais Monnet & Spa offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. A seasonal outdoor pool, a fitness center, and a sauna are also featured at the luxury Hotel Chais Monnet & Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 5-star Cognac hotel is smoke free.

  • 92 guestrooms or units
  • 2 dining venues
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel Chais Monnet & Spa offers 92 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Changing table
  • Children's club (surcharge)
  • Indoor pool
  • In-room child care (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: EUR 35 for adults and EUR 18 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • Art gallery
  • Bicycle tour information
  • Bike parking
  • Bike shuttle
  • Bike storage
  • Electric bike charging stations
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Private picnics
  • Private winery tours
  • Public winery tours
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • Wine tasting room
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 121-cm TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 15 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 18 for children
  • Airport shuttle fee: EUR 340 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 15 days prior to check-in.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The outdoor pool opens for the season in June.
  • Pool access available from 7:30 AM to 8:30 PM.
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Chais Monnet Cognac
Chais Monnet Cognac
Chais Monnet
Hotel Chais Monnet
Hotel Chais Monnet & Spa Hotel
Hotel Chais Monnet & Spa Cognac
Hotel Chais Monnet & Spa Hotel Cognac

Hotel Chais Monnet & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 93 out of 113 reviews" "
Rating 8 - Good. 17 out of 113 reviews" "
Rating 6 - Okay. 2 out of 113 reviews" "
Rating 4 - Poor. 0 out of 113 reviews" "
Rating 2 - Terrible. 1 out of 113 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely retreat in the heart of Cognac
We had a lovely stay. The staff was very welcoming and the service in the hotel is truly the best. We would definitely stay here again.
Stayed 5 nights in Jan 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very new hotel which has been converted from a cognac distillery by an ingenious architect who has retained the character with modern facilities. Extremely good parking arrangements
Stayed 1 night in Sep 2023

10/10 Excellent

Dorothee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Vinay

Stayed 1 night in Sep 2023

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

AISLING

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful but with some issues.
The hotel is very beautiful but we experienced a few issues with the service in the Distillery dining room. We mentioned these issues to reception on checkout and they seemed to take them seriously. The breakfast buffet was also confusing as they have 2 options (€18 and €35) but both are in the same area - which must be impossible to manage (in fact we were charged for the full €35 when we had actually stuck to the €18 option). This is frustrating as a 5 star hotel of this calibre should be able to manage things like this seamlessly. I was also disappointed to see miniature toiletries in the bathroom - as we all move to a more sustainable economy I would prefer to see full size shower gels etc mounted in the shower instead of tiny disposable ones.
Stayed 1 night in Sep 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and service
Stayed 1 night in Aug 2023

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic, unique property. The ambience was very relaxed and friendly. The rooms were huge and beautifully appointed. The use of an old cognac distillery, blended with the modern refurbishment, made for a truly unique hotel.
Stayed 2 nights in Jul 2023