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4.7 out of 5

"Good staff, beds a bit hard, systems were down while there. " More

By a verified traveller on Mon 01 Apr 2024

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Hotel Description

Spa hotel near Toyota Music Factory

Las Colinas stay

Your stay at this Las Colinas hotel places you within 2 miles (3 km) of Toyota Music Factory and Irving Convention Center. American Airlines Center and Klyde Warren Park are within 12 miles (20 km).

Poolside dining

A full-service spa, 4 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, laundry service, and valet parking. Enjoy the 24-hour gym and visit the 2 bars/lounges and poolside bar for drinks.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $232* Per night/room 10 May - 11 May

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Las Colinas Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (Mandalay View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Mandalay Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Balcony (Mandalay Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Omni Las Colinas Hotel ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Omni Las Colinas Hotel

Everyone (5) Couples (5) Family (1)
4 out of 5
Good staff, beds a bit hard, systems were down while there.

Posted by on 1 Apr. 2024

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Comment from Hotel Management

3 Apr. 2024 by Brittany

Thank you so much for your patience with us as we have been working through this system outage! We hope to see you again soon!

4 out of 5

Posted by on 15 Jan. 2024

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Comment from Hotel Management

3 Feb. 2024 by Paxton K.

Thank you so much for your response! We are so happy you had a great stay with us and hope you will come and visit again soon.

5 out of 5

Posted by on 1 Jan. 2024

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Comment from Hotel Management

3 Feb. 2024 by Paxton K.

Thank you so much for your response! We are so happy you had a great stay with us and hope you will come and visit again soon.

5 out of 5
I really enjoyed my stay this time. I am looking forward to returning in the Spring!

Posted by , from Cedar Hill on 25 Nov. 2023

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Comment from Hotel Management

28 Nov. 2023 by Brittany

We are so glad to hear you enjoyed your stay. We look forward to welcoming you back in the Spring! Thank you for staying with us.

5 out of 5
All around very nice time

Posted by , from BRADENTON on 23 Jul. 2023

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Comment from Hotel Management

23 Jul. 2023 by Brittany

Thank you for staying with us! We hope to see you again soon. :)

5 out of 5
Very courteous, And knowledgeable

Posted by on 19 Feb. 2023

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Comment from Hotel Management

26 Feb. 2023 by Jeremy

We are glad that you enjoyed your stay. Thank you for taking time and completing the survey. Have a great day and hope to see you soon.

5 out of 5

Posted by on 17 Nov. 2022

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Comment from Hotel Management

6 Mar. 2023 by Jeremy

We are glad that you enjoyed your stay. Thank you for taking time and completing the survey. Have a great day and hope to see you soon.

5 out of 5
This property was amazing! Beautiful, clean and spacious. Service at pool was friendly. Can’t say it enough. Everyone there was helpful, kind and pleasant. They were able to accommodate early check in. Will definitely be back. Walking distance to great venues!

Posted by , from Andover on 1 Sep. 2022

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Comment from Hotel Management

1 Sep. 2022 by Jeremy

Thank you for taking the time to complete our survey. We are so happy to hear that you enjoyed your stay with us and we look forward to seeing you again

4 out of 5
We were unable to order room service breakfast. I was not aware of the $100 amenity fee prior to check in

Posted by on 6 Jun. 2022

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Comment from Hotel Management

10 Jun. 2022 by Kyle B

Thank you for taking the time to respond with feedback regarding your recent stay at Omni Las Colinas Hotel. Comments such as yours are reviewed daily by our leadership team and greatly assist us in bettering our services and our hotel to provide the best experience that the Omni brand prides itself on. We apologize for the inconveniences you experienced during your stay. We do authorize the credit cards provided for $100 per night upon arrival for all reservations. It is a temporary authorization hold for the security of the room and if guests charge anything to the room, such as food or parking. Any amount of the additional authorization that is not used, is released from our hold and your bank should release it back into your accounts after 3-5 business days. If I can assist you with any future reservations, please do not hesitate to contact me directly. We thank you again for your time! Sincerely, Kyle Brown Assistant Front Office Manager

5 out of 5

Posted by on 19 Sep. 2021

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Property Features

Omni Las Colinas Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is available in public spaces for a fee. Business amenities include a business center and 23 meeting rooms. Event space at this hotel measures 31000 square feet (2880 square meters) and includes a conference center. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Omni Las Colinas Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Irving hotel is smoke free.

  • 421 guestrooms or units
  • 28 levels
  • 4 dining venues
  • 2 bars or lounges
  • 31000 sq ft of conference space
  • 2880 sq m of conference space
  • Built in 1982
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Omni Las Colinas Hotel offers 421 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:30 AM to noon.

Flossies - This coffee shop serves breakfast and brunch.

LRH Restaurant & Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Over the Counter - This coffee shop serves breakfast, lunch, dinner, and light fare. Open daily.

The Lakehouse Waterfront - This poolside bar serves lunch, dinner, and light fare. Open select days.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 143.75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property uses a grey water recycling system.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Grey water recycling system
  • Car not required
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24.15 for adults and USD 6.84 for children
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Covered self parking fee: USD 19.49 per night (in/out privileges)
  • Covered valet parking fee: USD 27.06 per night (in/out privileges)
  • Pet fee: USD 143.75 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 25.00 per day
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Las Colinas Omni
  • Las Colinas Omni Hotel
  • Omni Las Colinas
  • Irving Omni
  • Omni Hotel Irving
  • Omni Irving
  • Omni Las Colinas Hotel Hotel
  • Omni Las Colinas Hotel Irving
  • Omni Las Colinas Hotel Hotel Irving

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.