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Hilton Garden Inn Denver Union Station

3.5-star property
1999 Chestnut Place, Denver, CO 1-855-887-0424
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4.2 out of 5
Very good!
See all 15 Travelocity Reviews

"Location, nice room,great shower,comfortable bed staff was very friendly I will stay here again " More

By a verified traveller on Thu 03 Sep 2020

Points Of Interest

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Hotel Description

3.5-star hotel near Coors Field

Heart of Denver

Within a 10-minute walk of this LoDo hotel, you'll find Coors Field and Union Station. 16th Street Mall and Pepsi Center are also within 2 miles (3 km).

Business services

This hotel features an indoor pool, a health club, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the a rooftop terrace and conveniences like a 24-hour front desk and concierge services.

WiFi, Smart TVs

Featuring conveniences like sitting areas and coffee/tea makers, the 233 guestrooms also offer WiFi and Smart TVs with cable channels. Other amenities include Netflix, room service, and Egyptian cotton sheets.

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$124* Per night/room 4 Oct. - 5 Oct.

Room, 1 King Bed (Glass House)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Denver Union Station ratings based on 15 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Denver Union Station

Everyone (7) Couples (3) Family (8)
5 out of 5
Location, nice room,great shower,comfortable bed staff was very friendly I will stay here again

Posted by , from Pittsburg kansas on 3 Sep. 2020

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4 out of 5
Liked the location as it is close to union station and several bars and restaurants. Unfortunately, no free breakfast so that business had to go elsewhere. Overall, excellent service and location. Would definitely stay here again.

Posted by on 21 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by Amy Healy, General Manager

Thank you for staying with us!

4 out of 5

Posted by on 4 Oct. 2019

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Comment from Hotel Management

7 Oct. 2019 by Amy Healy, General Manager

Thank you for staying with us! We hope to see you again soon!

4 out of 5

Posted by on 19 Sep. 2019

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Comment from Hotel Management

19 Sep. 2019 by Amy Healy, General Manager

Thank you for staying with us!

5 out of 5
Classy place, it’s waking distance to all of downtown denver. everything was great, the morning brunch on Sunday was excellent. Microwaves in the room are also appreciated.

Posted by on 2 Sep. 2019

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Comment from Hotel Management

3 Sep. 2019 by Amy Healy, General Manager

Thank you for staying with us! We hope to see you again soon!

5 out of 5
Great place to stay with family. Location was excellent. The thing I didn’t like was Valet parking was 38 bucks a day

Posted by on 28 Aug. 2019

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Comment from Hotel Management

29 Aug. 2019 by Amy Healy, General Manager

Thanks for staying with us. Sorry about the parking. Unfortunately due to our unique footprint, the city of Denver does not allow us to have a self-park option. We do have some of the best priced overnight parking in the area however. We hope to see you again!

3 out of 5
location was good,noise from trains bad-room was not cleaned very well

Posted by on 18 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Amy Healy, General Manager

Sorry that your stay was less than expected. I would love to learn more. Please call the hotel and ask to speak to me directly.

2 out of 5
Checked in shortly after 3:00, were told the rooms weren’t ready & they would call. Two & 1/2 hours later we were able to check in, no phone call, rude staff. Appeared to affect everyone staying there that day the lobby was full of disappointed customers. Not impressed!

Posted by on 11 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Amy Healy, General Manager

We apologize your room was not ready at check in. This will occur sometimes when guests check out later than they are allowed and it makes it difficult to quickly return rooms for the next guest to check in. We are truly sorry this impacted your stay. There really is no excuse for it and we are truly very sorry.

5 out of 5

Posted by on 11 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Amy Healy, General Manager

Thank you for staying with us, we hope to see you again soon!

4 out of 5
Great location, lots of attractions in walking distance and the hotel was very clean. Only downside is the only option of paying $42/night to valet.

Posted by on 3 Jul. 2019

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Comment from Hotel Management

4 Jul. 2019 by Amy Healy, General Manager

Thank you for staying with us! We appreciate your feedback.

About the Hilton Garden Inn Denver Union Station

Location 1999 Chestnut Place, Denver, CO 80202

Property Features

Hilton Garden Inn Denver Union Station offers its guests an indoor pool and a health club. There's a restaurant on site. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. The business-friendly Hilton Garden Inn Denver Union Station also features a rooftop terrace, a garden, and a picnic area. Parking is available for a fee. This 3.5-star Denver hotel is smoke free.

  • 233 guestrooms or units
  • Dining venue
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Denver Intl. Airport (DEN) (39.3 km / 24.4 mi)
  • Train station: Denver Union Station (1 km / 0.6 mi)
  • Metro station: Union Station-Coors Field-16th St. Mall Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Garden Inn Denver Union Station offers 233 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with cable channels and Netflix. Bathrooms include designer toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Netflix
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

Woodie Fisher - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Number of children who can stay free - 4
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 14 for adults and USD 7 for children (approximately)
  • Fee for in-room wireless Internet: USD 7.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 38 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Denver Union Station Hotel
  • Hilton Garden Inn Union Station Hotel
  • Hilton Garden Inn Union Station
  • HGI Denver Union Station
  • Hilton Denver Union Denver
  • Hilton Garden Inn Denver Union Station Hotel
  • Hilton Garden Inn Denver Union Station Denver
  • Hilton Garden Inn Denver Union Station Hotel Denver

You should know

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.