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4.1 out of 5

"Beautiful vintage style building with a modern aesthetic. It’s an old bank converted into a hotel so check out out the old vaults that held gold from ... " More

By a verified traveller on Mon 28 Feb 2022

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Hotel Description

4-star hotel near Colorado Convention Center, connected to a shopping center

Downtown Denver stay

At this Downtown Denver hotel, you'll be steps from 16th Street Mall and within a 15-minute walk of Colorado Convention Center. Also, Union Station is within half a mile (1 km) and Coors Field is within 2 miles (3 km).

Dining, 24-hour fitness

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and valet parking. A coffee shop, luggage storage, and concierge services are also on offer.

Room, 1 King Bed (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $245* Per night/room 12 May - 13 May

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Renaissance Denver Downtown City Center Hotel ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Renaissance Denver Downtown City Center Hotel

Everyone (5) Couples (6) Family (5)
5 out of 5

Posted by , from Fort Collins on 22 Dec. 2023

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Comment from Hotel Management

23 Dec. 2023 by Andrea

Thank you for your fantastic review! We're thrilled to hear that you enjoyed your stay with us. If you have any suggestions or if there's anything specific that made your experience memorable, feel free to share. We can't wait to welcome you back for another great stay!

1 out of 5

Posted by on 21 Feb. 2023

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Comment from Hotel Management

23 Mar. 2023 by Kaelin

I am so sorry you didn't enjoy your stay with us here!

2 out of 5
Upon arrival we stood waiting in line to check in and when a staff member became available, instead of calling us over to help us, she turned and walked outside. Once we were finally helped, we were told that the rooms we booked were not actually available as I'd been told on the phone. Then we had to wait 15 minutes because the rooms they were giving us weren't clean yet even though it was well after 4pm by this point. We were given free drink vouchers for during our wait, however the bartender walked away from the bar about this time and our rooms were actually ready before she came back. The rooms were very clean, which we greatly appreciated. During breakfast the following morning we found ourselves waiting an inordinate amount of time for everything. Half the food came out, then a couple more plates, and by the time it was all out, half of it was cold. Several of the meals that were served had different ingredients than what was listed on the menu, and we were charged $40 for 2 carafes of sub par drip coffee. It took us a long time to get the checks when we were finished eating, and even longer to get our cards back. Overall, we were incredibly disappointed in the customer service and wait times. The cleanliness of the hotel and rooms was the single highlight of our stay.

Posted by on 21 Feb. 2023

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Comment from Hotel Management

22 Feb. 2023 by Andrea

Thank you for taking the time to share about your recent stay with us. We are disappointed to hear about your experience, and we apologize for the frustrations you experienced. We use all guest comments to make necessary improvement and for training. We do hope you will give us another chance to deliver the guest experience you deserve.

5 out of 5
Beautiful vintage style building with a modern aesthetic. It’s an old bank converted into a hotel so check out out the old vaults that held gold from the Colorado gold rush. So cool! Quiet. Spotless. Comfortable. Every thing I want in a hotel!

Posted by on 28 Feb. 2022

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4 out of 5
Locked door upon arrival made no sense. The poor staff had to go to the door each time a new guard arrived to allow entry. Self parking structure adjacent to the hotel and we had to pay to Park our own vehicle No parking valet, no concierge and no valet service to assist with luggage. My husband has several orthopedic health issues so between the parking and luggage situation it was quite strenuous and then the 1 1/2 hr waking looking for our restaurant with the wrong directions provided by the hotel did not help. Staff gave us wonderful recommendation for dinner but unfortunately gave us wrong directions. We walked for over an hour and missed our dinner reservation

Posted by on 25 Jun. 2021

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5 out of 5
We had a very enjoyable stay. It is close to Coors Field for game day!

Posted by on 10 Apr. 2021

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5 out of 5
This historic building was perfectly situated for every need and convenience! Within a 3 block radius was a plentiful variety of food, coffee, entertainment, and a major big-box store. The open and airy lobby welcomed us in and provided a plethora of seating arrangements, plus a bar, that made it hard to board the elevator to the room. Hallways were quiet and clean, leading us to a beautiful room (and bathroom) that was thoughtfully organized, modernly decorated, and comfortable to move about in. The staff was very professional, friendly, and knowledgeable. A simple request was handled immediately and I quickly learned that I could ask for something and forget about it; assured that it would be handled. Pats on the back Renaissance Denver Downtown! You shine bright!!

Posted by on 14 Mar. 2021

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4 out of 5
Great location, comfy beds, clean, cool building, friendly staff!

Posted by , from Wisconsin on 1 Feb. 2021

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2 out of 5
Just don’t go there property maintained poorly, they don’t like to give u towels and u end up paying for parking

Posted by on 3 Jan. 2021

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5 out of 5

Posted by on 22 Feb. 2020

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About the Renaissance Denver Downtown City Center Hotel

Location 918 17th St, Denver, CO 80202

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 10 meeting rooms available. A train station pick-up service and a train station drop-off service are available for a fee. A 24-hour fitness center, gift shops/newsstands, and concierge services are also featured at the business-friendly Renaissance Denver Downtown City Center Hotel. For a fee, parking is available. This 4-star Denver hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 8 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Denver Union Station (1.4 km / 0.8 mi)
  • Metro station: 16th - Stout Station (0.3 km / 0.2 mi)
  • Property shuttles: Train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

Renaissance Denver Downtown City Center Hotel offers 230 accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Denver hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Teller Bar - This bar specializes in American cuisine.

Range - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Illy Cafe - Onsite coffee shop. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.00 per person
  • Valet parking fee: USD 59 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Renaissance City Center
  • Renaissance City Center Hotel
  • Renaissance Denver Downtown City Center
  • Renaissance Denver Downtown City Center Hotel
  • Renaissance Denver City Center
  • Renaissance Denver Downtown City Center Hotel Hotel
  • Renaissance Denver Downtown City Center Hotel Denver
  • Renaissance Denver Downtown City Center Hotel Hotel Denver

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.