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4.4 out of 5

"Very nice. Much more than i expected. The free upgraded my room. " More

By a verified traveller on Mon 24 Feb 2020

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Hotel Description

4.5-star luxury hotel near Union Station

Denver retreat

You'll be steps from Union Station and within a 10-minute walk of Museum of Contemporary Art Denver with a stay at this LoDo hotel. Coors Field and Larimer Square are also within half a mile (1 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 4 restaurants, 2 bars/lounges, and health club are some of the featured amenities. Traveling on business? Take advantage of the 4 conference rooms, 24-hour business center, and valet parking. Guests will appreciate perks like free WiFi and a free area shuttle.

IPads, free WiFi

The 112 individually decorated guestrooms offer free WiFi and iPads. Flat-screen TVs come with cable channels, and other amenities include iPod docks and refrigerators.

Room (Pullman)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$243* Per night/room 3 Aug. - 4 Aug.

Suite (LoDo)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Loft

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds (Classic)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room (Classic)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Crawford Hotel ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Crawford Hotel

Everyone (8) Couples (4) Family (2)
5 out of 5
Very nice. Much more than i expected. The free upgraded my room.

Posted by , from Delta, co on 24 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Margot Caruso - Assistant Front Office Manager

Wendy, We are delighted to know your had a nice experience with us and look forward to your return!

3 out of 5
It appears the hotel is understaffed. Staff was good, even great at times. But, overworked people can't perform with excellence.

Posted by on 13 Feb. 2020

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Comment from Hotel Management

15 Feb. 2020 by Tiffany Owen-General Manager

Thank you for your feedback!

3 out of 5
Amazing decor and overall vibe. It's one of the coolest hotels...BUT...the BEDS are some of the worst I've ever experienced. When you hear and feel the springs it's not a good sign.

Posted by on 19 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by Tiffany Owen-General Manager

Thank you for your review. I am sorry to hear that while you enjoyed our location and decor, you found our beds lacking. Please know we take all feedback seriously and will look into this.

3 out of 5
It's a unique property, that combines historical significance with a luxurious setting. The room was beautifully appointed, though the service was spotty -- e.g. no toilet paper, bottled water, or kleenex replaced when needed. Noise from a private event in the Mercantile was a disturbance lasting past midnight on second night of stay. This was no fault of the hotel, but no apology was offered until it was brought up at check-out. Front desk staff was otherwise very helpful.

Posted by on 14 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by Tiffany Owen-General Manager

Thank you so much for taking the time to share your experience with us. I am sorry to hear your housekeeping service was less than exceptional. Please know that we have shared your comments with our housekeeping manager as a learning opportunity. I do hope we get the chance to welcome you back again soon.

5 out of 5
Took Amtrak to Denver for the Claude Monet Exhibit at the Denver Art Museum and stayed at The Crawford Hotel at Union Station. A little pricy, but the train drops you off right in front of the hotel and they have a chauffeured Tesla that will take you anywhere within two miles for free. (Don't forget to tip!) Cozy, well-appointed room, great bed with lots of pillows, and knowledgable, gracious staff made our trip very pleasant indeed. Will definitely stay there again. Well done!

Posted by , from Orchard Mesa on 5 Nov. 2019

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Comment from Hotel Management

6 Nov. 2019 by Tiffany Owen-General Manager

Thank you so much for your fantastic review. I am so thrilled to hear you enjoyed your time with us and found our location convenient and your room well appointed. We cannot wait to welcome you back on your next trip

5 out of 5

Posted by on 30 Oct. 2019

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Comment from Hotel Management

2 Nov. 2019 by Tiffany Owen-General Manager

Thank you for your rating. I am thrilled to see you enjoyed your stay with us.

5 out of 5

Posted by on 17 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Tiffany Owen-General Manager

Thank you for your rating. I am thrilled to see you enjoyed your stay.

5 out of 5
It is a noisy hotel and bar is too crowded to get a drink and lines for coffee shop, ice cream, etc. were very very long. Our room was very nice although we paid top dollar for it.

Posted by on 17 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Tiffany Owen-General Manager

Thank you for your response. I am sorry to hear that you were unable to utilize some of our amenities due to the capacity in the great hall. I do hope we have the opportunity to welcome you back in the future.

5 out of 5
Location, location, location. Very convenient-parking was overpriced and somewhat inconvenient.

Posted by on 5 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by Tiffany Owen- General Manager

Thank you for your review. I am thrilled to hear you enjoyed our central location. I am sorry to hear you felt our parking was overpriced; I have passed along your comments to our valet manager.

5 out of 5
Everything is unique beautiful so much to do such a nice staff and Brian the driver is awesome

Posted by on 20 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Tiffany Owen- General Manager

Thank you so much for your kind words about your stay. I am thrilled to hear you enjoyed your time with us and that the staff was able to exceed your expectations!

Property Features

The Crawford Hotel offers its guests a health club and complimentary bicycles. There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. There are 4 meeting rooms available. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury The Crawford Hotel. A free area shuttle within 2 mi is available. For a fee, parking is available. This 4.5-star Denver hotel is smoke free.

  • 112 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • Built in 2014
  • Coffee shop
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Denver, CO (DEN-Denver Intl.) (38.8 km / 24.1 mi)
  • Train station: Denver Union Station (0.1 km / 0.1 mi)
  • Metro station: Union Station-Coors Field-16th St. Mall Station (0.5 km / 0.3 mi)
  • Property shuttles: Free area shuttle within 2 mi
  • Parking: Valet parking available for a surcharge

Room Amenities

The Crawford Hotel offers 112 air-conditioned accommodations with iPads and iPod docking stations. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Denver hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • iPad
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Espresso maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.

Snooze - This restaurant serves breakfast only.

The Kitchen Next Door - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

The Stoic and Genuine - This fine-dining restaurant serves lunch and dinner.

Mercantile Dining and Pro - This fine-dining restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Spa Services

  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 60 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20.00 per accommodation, per night

The resort fee includes:

  • Spa access
  • Fitness center access
  • Fitness/yoga classes
  • Nearby fitness center access
  • Shuttle service
  • Internet access
  • Phone calls
  • In-room safe
  • Concierge/valet service
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 30 for adults, USD 15 and USD 30 for children (approximately)
  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crawford Hotel
  • Crawford Hotel Denver
  • Hotel Crawford
  • Crawford Denver
  • The Crawford Hotel Hotel
  • The Crawford Hotel Denver
  • The Crawford Hotel Hotel Denver

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.