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"Great customer service "

"Very convenient location - a few minutes walk to anywhere in Innsbruck centre. The staff on reception were super helpful and sorted out my Innsbruck Welcome Card for me. Comfy bed in a spacious room. "

"We chose a Deluxe room on the 7th floor and it was huge! The wrap-around view, from the ski jump to the south to the mountains to the north, was incredible. The short walking distance to the bahnhoff made for very easy arrival and departure, and we were a short walking distance to the old town. We looked into MANY other hotels in the area, but this central location and its views made the choice very easy. The staff is excellent! The top floor bar and dining/breakfast area was amazing and provided incredible views. "

"Excellent service, great location, clean and spacious rooms! I would definitely recommmend!"

"We had a very comfortable stay and the staff was very good. The breakfast was good too and staff at the restaurant was very helpful. The ambience in the rooms was good and restrooms very clean. I totally recommend staying here"

"The hotel staff was really lovely and informative. The neighborhood is good. We had a triple room and it was nice - even with 3 beds. The room was super clean. I would stay there again. We did not have the best experience in the restaurant. Nothing terrible - our waiter wasn’t the best. It happens. "