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Best Western Plus City Centre Inn

3.0 star property
Hotel near Kingsway Mall in Edmonton

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Photo gallery for Best Western Plus City Centre Inn

Welcome to our reception area, featuring a comfortable seating area with a reception desk and two chairs.
Relax in a spacious room with a large bed, a side table, and a comfortable chair.
Dine in style with tables and chairs arranged for a comfortable meal, surrounded by large windows offering views of the surrounding area.
Relax by the pool, where a spiral water slide awaits and lounge chairs invite you to unwind.
Relax in the oval-shaped hot tub surrounded by a serene spa area with a view of a bridge and trees.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
11310 109 St Nw, Edmonton, AB, T5G2T7
  • Kingsway Mall
    ‪2 min walk‬
  • Rogers Place
    ‪3 min drive‬
  • Commonwealth Stadium
    ‪3 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, premium bedding, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Refrigerator

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking, Jetted Tub

1 bedroom, premium bedding, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the area

Edmonton

City center stay.Within a 15-minute walk of this North Central Edmonton hotel, you'll find Kingsway Mall and Royal Alexandra Hospital. Rogers Place and Royal Alberta Museum are also within 2 miles (3 km).

What's nearby

  • Kingsway Mall - 2 min walk - 0.2 km
  • Royal Alexandra Hospital - 13 min walk - 1.1 km
  • Rogers Place - 3 min drive - 2.1 km
  • Commonwealth Stadium - 3 min drive - 2.5 km
  • University of Alberta - 7 min drive - 5.3 km

Getting around

  • Edmonton Station - 4 min drive
  • NAIT Station - 7 min walk
  • Edmonton Intl. Airport (YEG) - 37 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Jollibee - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪A&W Restaurant - ‬4 min walk
  • ‪Moxies - ‬8 min walk

About this property

Best Western Plus City Centre Inn

Hotel near Kingsway Mall in Edmonton
Best Western Plus City Centre Inn offers its guests an indoor pool, a waterslide, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A vending machine, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus City Centre Inn. Self parking is free.

Smoking is allowed in designated areas at this Edmonton hotel.

  • 1 building
  • 109 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Plus City Centre Inn offers 109 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 9 for adults and CAD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with premium digital channels
  • Pay movies

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 9 for adults and CAD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and outdoor lighting in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN City Centre
BEST WESTERN PLUS City
BEST WESTERN PLUS City Centre
BEST WESTERN PLUS City Centre Edmonton
BEST WESTERN PLUS City Centre Inn
BEST WESTERN PLUS City Centre Inn Edmonton
City Centre Inn
Edmonton Best Western
Best Western Plus City Centre Hotel Edmonton
Best Western Edmonton
BEST WESTERN PLUS City Centre Inn Edmonton Alberta
Best Plus City Centre Edmonton
Best Western Plus City Centre Inn Hotel
Best Western Plus City Centre Inn Edmonton
Best Western Plus City Centre Inn Hotel Edmonton

Best Western Plus City Centre Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Hayrapet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel's room size, setup etc were diffenet from the standards we are used to with Best Western Plus. The rest was good.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and efficient. While it is an older establishment, the rooms were updated, clean, and the restaurant was lovely.
Stayed 2 nights in Apr 2025

10/10 Excellent

Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, great stay.
Stayed 1 night in Apr 2025

8/10 Good

Brandi

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Lots of kids splashing at little pool, should be a kid free hour or 2
Stayed 1 night in Apr 2025

10/10 Excellent

Rocky

Stayed 1 night in Mar 2025

10/10 Excellent

Henri, DONNELLY

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for what we did
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

sherry, Yellowknife

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice restaurant staff and excellent food
Stayed 3 nights in Mar 2025

8/10 Good

Ryan

Travelled with group
Liked: Cleanliness, staff & service
Clean but age of hotel showed, seemed as though some renovations taking place.
Stayed 1 night in Mar 2025

8/10 Good

Doris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very comfortable rooms

Room was great and comfortable customer service staff not so intent on providing great customer service
Stayed 1 night in Apr 2025

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice and close to arena, clean and comfortable.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not pet friendly
Stayed 2 nights in Mar 2025

8/10 Good

Lois

Liked: Cleanliness, staff & service
Overall very good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was awesome, food was great. Would definitely stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Darwin

Stayed 1 night in Jan 2025

8/10 Good

Scott

Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Kristen

Travelled with partner
Liked: Cleanliness, staff & service
Fairly quiet, good privacy. Did NOT appreciate the surprise cost in Canadian dollars
Stayed 2 nights in Mar 2025

10/10 Excellent

Amirhossein

Stayed 1 night in Jan 2025

6/10 Okay

Candace

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
A typical Best Western, the hotel is getting a little dated and starting to show it's age. We ended up upgrading for $20 a double Queen divided room, which is lovely with young children. The vents for the AC is only on one side. So half of us froze while the other half were very hot. We received a phone call the night before check in and they let us know the pool would be closed, it wasn't. How disappointing for my kids because we did not have swim things for them. Next: the pillows. They were all very soft with 0 support. They are in desperate need of replacing.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher, Bonnyville

Liked: Amenities, property conditions & facilities
Overall nice property
Stayed 1 night in Mar 2025

4/10 Poor

Shelley

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jill, Bandera

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant stay. Pool was being renovated. Nice little restaurant
Stayed 5 nights in Mar 2025