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Best Western Plus City Centre Inn

3.0 star property
Hotel near Kingsway Mall in Edmonton

Choose dates to view prices

Photo gallery for Best Western Plus City Centre Inn

Lobby
Restaurant
Premium bedding, desk, iron/ironing board, free WiFi
Indoor pool
Waterslide

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

View in a map
11310 109 St Nw, Edmonton, AB, T5G2T7
  • Place, Kingsway Mall
    ‪2 min walk‬
  • Place, Royal Alexandra Hospital
    ‪13 min walk‬
  • Place, Rogers Place
    ‪3 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(29 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only)

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room;with Sofabed)

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

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About the area

Edmonton

City center stay.Within a 15-minute walk of this North Central Edmonton hotel, you'll find Kingsway Mall and Royal Alexandra Hospital. Rogers Place and Royal Alberta Museum are also within 2 miles (3 km).

What's nearby

  • Kingsway Mall - 2 min walk - 0.2 km
  • Alberta Aviation Museum - 10 min walk - 0.8 km
  • Royal Alexandra Hospital - 13 min walk - 1.1 km
  • Rogers Place - 3 min drive - 2.1 km
  • Edmonton City Centre - 4 min drive - 2.5 km

Getting around

  • Edmonton Station - 4 min drive
  • NAIT Station - 7 min walk
  • Edmonton Intl. Airport (YEG) - 37 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Kingsway Mall Food Court - ‬2 min walk
  • ‪Jollibee - ‬5 min walk
  • ‪A&W - ‬3 min walk
  • ‪Moxies Kingsway Restaurant - ‬8 min walk

About this property

Best Western Plus City Centre Inn

Hotel near Kingsway Mall in Edmonton
Best Western Plus City Centre Inn offers its guests an indoor pool, a waterslide, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A vending machine, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus City Centre Inn. Self parking is free.

Smoking is allowed in designated areas at this Edmonton hotel.

  • 1 building
  • 109 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Plus City Centre Inn offers 109 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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  • Parking included
  • Free WiFi
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 9 for adults and CAD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with premium digital channels
  • Pay movies

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 9 for adults and CAD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and outdoor lighting in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN City Centre
BEST WESTERN PLUS City
BEST WESTERN PLUS City Centre
BEST WESTERN PLUS City Centre Edmonton
BEST WESTERN PLUS City Centre Inn
BEST WESTERN PLUS City Centre Inn Edmonton
City Centre Inn
Edmonton Best Western
Best Western Plus City Centre Hotel Edmonton
Best Western Edmonton
BEST WESTERN PLUS City Centre Inn Edmonton Alberta
Best Plus City Centre Edmonton
Best Western Plus City Centre Inn Hotel
Best Western Plus City Centre Inn Edmonton
Best Western Plus City Centre Inn Hotel Edmonton

Best Western Plus City Centre Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 549 out of 1005 reviews
Rating 8 - Good. 304 out of 1005 reviews
Rating 6 - Okay. 93 out of 1005 reviews
Rating 4 - Poor. 32 out of 1005 reviews
Rating 2 - Terrible. 27 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and they enjoyed the swimming pool 💕 The staff were very helpful and informative. What they didn't like was their room was far from the elevator and our daughter is handicapped so it made it hard for her.
Stayed 1 night in Aug 2025

10/10 Excellent

Tynera

Liked: Staff & service, amenities, property conditions & facilities
Majority of the time was amazing except one of the other customers tried to follow us back to our room ( with no pants no less ) threatening to kick us out. We were only walking down the hallway after a night ( not late, around 12 perhaps ) and were only speaking, nothing too loud, no screaming or running, I was not actually intoxicated. The night staff at the time, after going there to mention this said " he already got a call, and that the person who came to complain is a 'longterm customer' ". We felt like we clearly didn't care as customers, as we were only there for two nights. Otherwise the stay was fine, it was nice to receive a courtesy call about our deposit when we checked-out.
Stayed 2 nights in Aug 2025

10/10 Excellent

Danee

Stayed 1 night in Aug 2025

8/10 Good

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Aug 2025

8/10 Good

Maggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Larissa

Stayed 1 night in Aug 2025

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, room comfort

We have stayed here before and would stay again.

The staff were all great. They were all friendly and helpful. The only issue was it was unseasonably cold when we stayed and the room had no heat. It turns out, that they shut off the boiler for summer so there is no heat. In Northern Alberta, heat should be a year round option. Otherwise, I recommend this hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, but odd layout. Breakfast was great. Small rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Sandy

Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

OK

Wonderful staff. But the hotel is run down and noisy. I could hear the pipes in the walls all night, there were people talking in the hallways, super thin walls, outside smelled like pot. It was OK but I probably won't stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Maddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Stayed 1 night in Jul 2025

8/10 Good

manpreet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good for price

Overall for the price and location (wanted to be close to Rogers place) it was good. The rooms are newly renovated - no complains about that. However the air conditioner was horrible, truly do not think it even worked.
Stayed 1 night in Aug 2025

8/10 Good

Andy

Stayed 1 night in Aug 2025

10/10 Excellent

Donna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Mira

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 1 night in Aug 2025

10/10 Excellent

Musse

Location and bed comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jane

Liked: Cleanliness, staff & service
I liked how central this location was. We were able to get around to everything we needed in 20minutes or less. We also appreciated how large the family suite was. They’re was 5 of us and we found it to be ample space and enough beds for everyone. I particularly enjoyed how the toilet and showers had a separate door from the sink and counter space, so we were able to use the sink while someone was showering.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Amenities
Well looked after property
Stayed 1 night in Aug 2025

10/10 Excellent

Chalsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night life was sketchy roaming around, but had no issues.
Stayed 1 night in Aug 2025

10/10 Excellent

Melvin

Stayed 2 nights in Aug 2025

8/10 Good

Elyse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool/ hot tub is nice. Walkable distance to mall and other areas
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephanie

Perfect place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location and amenities offered, didn’t like a glitch with wi fi hookup would not accept my device?
Stayed 1 night in Aug 2025