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Best Western Plus City Centre Inn

3.0 star property
Hotel near Kingsway Mall in Edmonton

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Photo gallery for Best Western Plus City Centre Inn

Lobby
Restaurant
Exterior
Premium bedding, desk, iron/ironing board, free WiFi
Waterslide

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
11310 109 St Nw, Edmonton, AB, T5G2T7
  • Kingsway Mall
    ‪2 min walk‬
  • Rogers Place
    ‪3 min drive‬
  • Commonwealth Stadium
    ‪3 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Refrigerator

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

  • Sleeps 4
  • 2 Queen Beds

About the area

Edmonton

City center stay.Within a 15-minute walk of this North Central Edmonton hotel, you'll find Kingsway Mall and Royal Alexandra Hospital. Rogers Place and Royal Alberta Museum are also within 2 miles (3 km).

What's nearby

  • Kingsway Mall - 2 min walk - 0.2 km
  • Royal Alexandra Hospital - 13 min walk - 1.1 km
  • Rogers Place - 3 min drive - 2.1 km
  • Commonwealth Stadium - 3 min drive - 2.5 km
  • University of Alberta - 7 min drive - 5.3 km

Getting around

  • Edmonton Station - 4 min drive
  • NAIT Station - 7 min walk
  • Edmonton Intl. Airport (YEG) - 37 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Jollibee - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪A&W Restaurant - ‬4 min walk
  • ‪Moxies - ‬8 min walk

About this property

Best Western Plus City Centre Inn

Hotel near Kingsway Mall in Edmonton
Best Western Plus City Centre Inn offers its guests an indoor pool, a waterslide, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A vending machine, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus City Centre Inn. Self parking is free.

Smoking is allowed in designated areas at this Edmonton hotel.

  • 1 building
  • 109 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Plus City Centre Inn offers 109 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Similar properties

Exterior

Comfort Inn & Suites Downtown Edmonton

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
3.8 out of 5, Good, 1,009 reviews
The price is CA $104
CA $114 total
includes taxes & fees
Jul 7 - Jul 8
Comfort Inn & Suites Downtown Edmonton

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 9 for adults and CAD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with premium digital channels
  • Pay movies

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 9 for adults and CAD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and outdoor lighting in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN City Centre
BEST WESTERN PLUS City
BEST WESTERN PLUS City Centre
BEST WESTERN PLUS City Centre Edmonton
BEST WESTERN PLUS City Centre Inn
BEST WESTERN PLUS City Centre Inn Edmonton
City Centre Inn
Edmonton Best Western
Best Western Plus City Centre Hotel Edmonton
Best Western Edmonton
BEST WESTERN PLUS City Centre Inn Edmonton Alberta
Best Plus City Centre Edmonton
Best Western Plus City Centre Inn Hotel
Best Western Plus City Centre Inn Edmonton
Best Western Plus City Centre Inn Hotel Edmonton

Best Western Plus City Centre Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1004 reviews
Rating 8 - Good. 329 out of 1004 reviews
Rating 6 - Okay. 91 out of 1004 reviews
Rating 4 - Poor. 38 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laarni Mae

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Patricia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnighter

Stayed 1 night in Mar 2025

10/10 Excellent

Tamera and Kevin

Stayed 1 night in Mar 2025

6/10 Okay

Lesley

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Not a great area
Stayed 2 nights in Mar 2025

8/10 Good

Blair

Stayed 2 nights in Feb 2025

10/10 Excellent

Dayzah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 1 night in Mar 2025

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Chelsea

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Given keys to an already occupied room
Stayed 1 night in Mar 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, cosy comfort.

We stayed here last year, and it was nice. But there have obviously been renos done...in our room anyway. Gorgeous bed, cosy quilt and pillows. Underbed and overbed lighting. TV is displayed on a classy wooden background that extend upwards with overhead lighting. Gorgeous bathroom counters. Shampoo, conditioner and bodywash in easy-access dispensers on the shower wall. Cleanliness+++ Lovely pool with curly waterslide. Would definitely recommend this hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Tamara, Marietta

Liked: Staff & service, amenities
The rooms are awesome! Comfy, quiet, well appointed, clean, and updated. Huge modern TVs. Lots of USB plugs and great lighting and decor. Supremely comfy bed! The hotel common areas, however, have seen better days. Staff are friendly, patient and helpful. Parking has plugs available for winter (for block heaters). Great location near a major mall. Despite the shabbiness of the common areas and the frequent smell of cigarette smoke in the entries and hallways, I’d stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely renovated rooms and very quiet. Super comfortable beds!
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Feb 2025

8/10 Good

Michelle

Stayed 1 night in Feb 2025

2/10 Terrible

Rio Theresa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We had a terrible experience. There were small hairs in the toilet and tub. Coffee stains by the bed wall next to the bedside table. The walls seem to be paper thin. We can clearly hear people's conversations inside the room and also hear conversations from the hallway with people talking in their rooms. So much noise from the kids running around. WiFi was barely functioning, kept kicking out one of our phones so could not use it. We only had 2 devices connected. We left right away and were disheartened because we wasted our money for the night as we have to look for other accommodation to have a restful and clean place to stay.
Stayed 2 nights in Feb 2025

6/10 Okay

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed that the coffee maker in the room did not work.
Stayed 1 night in Feb 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant with a view
Stayed 1 night in Feb 2025

6/10 Okay

Bill

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine, everything looked cleaned. It was supposed to be a non-smoking hotel but there several spots throughout the hotel that smelled to tobacco and marijuana smoke.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer Service Excellence

While the hotel appears modest from the outside, the staff, restaurant, and rooms ensure that each guest has a restful, fun, and comfortable stay. The key are the staff: they provide superlative customer service. They are attentive, knowledgeable, and professional. They put customer in customer service. The restaurant is well appointed with a well - rounded menu. The second floor views provide a bright space to enjoy libations and good company. The rooms are comfortable and well laid out. The bed is comfortable with the space suited to meet your relaxation needs. The location is reasonable central to downtown, north end, and close to all amenities. It is adjacent to Kingsway Garden Mall, walking distance to NAIT, and a short distance to any professional services, especially, Royal Alex Hospital and speciality health care.
Stayed 2 nights in Feb 2025

10/10 Excellent

Murray

Travelled with family
Liked: Staff & service, property conditions & facilities
This property was extremely close to where I had to go for medical treatments. The room had all of the amenities that one would want and presented in a very professional customer-focused manner.
Stayed 1 night in Feb 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Feb 2025