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DoubleTree by Hilton Hotel West Edmonton

4.0 star property
4-star eco-certified hotel near West Edmonton Mall

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel West Edmonton

Exterior
Room, 1 King Bed, Non Smoking (Bi-Level)
Reception
Indoor pool
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Pool
  • Gym
  • Bar

Explore the area

View in a map
16615 109th Ave, Edmonton, AB, T5P 4K8
  • Fantasyland
    ‪5 min drive‬
  • West Edmonton Mall
    ‪5 min drive‬
  • University of Alberta
    ‪10 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪36 min drive‬

Room options

View all photos for 1 King Hospitality Suite

1 King Hospitality Suite | Living area

1 King Hospitality Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (Accessible w/Tub)

Flat-screen TV

Room, 1 Bedroom, Accessible, Non Smoking (Accessible w/Tub)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | View from room

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(62 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Living area

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Bedrooms

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Bedrooms

9.2 out of 10
Wonderful
(9 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 1 King Bed, Non Smoking (Bi-Level)

Room, 1 King Bed, Non Smoking (Bi-Level)

Room, 1 King Bed, Non Smoking (Bi-Level)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show)

Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show) | Living area

Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Edmonton

West Edmonton stay.Your stay at this West Edmonton hotel places you within 3 miles (5 km) of West Edmonton Mall and Oasis Centre. TELUS World of Science-Edmonton and Ice Palace are also within 3 miles (5 km).

What's nearby

  • TELUS World of Science-Edmonton - 4 min drive - 3.5 km
  • Fantasyland - 5 min drive - 4.5 km
  • West Edmonton Mall - 5 min drive - 4.2 km
  • World Waterpark - 5 min drive - 4.5 km
  • University of Alberta - 10 min drive - 7.4 km

Getting around

  • Kingsway-Royal Alex Station - 9 min drive
  • Edmonton Station - 13 min drive
  • Edmonton Intl. Airport (YEG) - 35 min drive

Restaurants

  • ‪7-Eleven - ‬17 min walk
  • ‪Tim Hortons - ‬14 min walk
  • ‪Aloha Hawaiian Poke & Grill - ‬2 min drive
  • ‪Pho Hoan Pasteur - ‬9 min walk
  • ‪Tim Hortons - ‬17 min walk

About this property

DoubleTree by Hilton Hotel West Edmonton

4-star eco-certified hotel near West Edmonton Mall
DoubleTree by Hilton Hotel West Edmonton offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and 15 meeting rooms are available. Event space at this hotel measures 35000 square feet (3252 square meters) and includes a conference center. The eco-certified DoubleTree by Hilton Hotel West Edmonton also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 4-star Edmonton hotel is smoke free.

  • 238 guestrooms or units
  • 9 levels
  • 35000 sq ft of conference space
  • 3252 sq m of conference space
  • Built in 1975
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel West Edmonton offers 238 accommodations with laptop-compatible safes and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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View from property

Hyatt Place Edmonton-West

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 2,554 reviews
The price is CA $149
CA $169 total
includes taxes & fees
Sep 1 - Sep 2
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 21 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 21 per person
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel West Edmonton
DoubleTree Hilton West Edmonton
DoubleTree By Hilton Hotel West Edmonton Alberta
DoubleTree by Hilton Hotel West Edmonton Hotel
DoubleTree by Hilton Hotel West Edmonton Edmonton
DoubleTree by Hilton Hotel West Edmonton Hotel Edmonton

DoubleTree by Hilton Hotel West Edmonton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1009 reviews
Rating 8 - Good. 221 out of 1009 reviews
Rating 6 - Okay. 90 out of 1009 reviews
Rating 4 - Poor. 34 out of 1009 reviews
Rating 2 - Terrible. 28 out of 1009 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Brijkumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good choice.
Stayed 3 nights in May 2025

10/10 Excellent

Freda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and love the staff
Stayed 1 night in May 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Raj

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay! The room was spotless, modern, and very comfortable. The staff provided exceptional service—friendly, attentive, and always willing to help. Breakfast was a highlight each morning, with a delicious variety of fresh options. Highly recommended!
Stayed 1 night in May 2025

6/10 Okay

Bernice

Travelled with family
Other than the foyer, property was tired and worn. Friendly helpful staff, clean and great breakfast.
Stayed 3 nights in May 2025

10/10 Excellent

Tim

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienent on the west side.
Stayed 1 night in May 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

2/10 Terrible

Vikram

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Property Manager Gets ZERO Stars

I booked on Saturday April 13th for a one night stay on May 4th. On Monday April 14th, less than 24 hours later, I tired to change the booking from May 4th to April 22nd but was told they will charge me $227 penalty fee AND the difference in fare. Hotels.com contacted the property manager to assist but the they refused to waive anything. I understand if I wanted to cancel, but I just wanted to change the date less than 24 hours later. Property Manager has terrible customer service skills. I will never book their hotel again. Zero stars!
Stayed 1 night in May 2025

10/10 Excellent

Randy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only an overnight stay but all was good. Even a warm cookie upon arrival 😀
Stayed 1 night in May 2025

8/10 Good

Emma

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Not my first or last time staying here. The room was spacious, clean, quiet and comfortable. The public areas are also clean and in good condition. The food provided during the conference was quite good. The front desk staff were consistently professional but curt and not particularly friendly. The conference room chairs are extremely uncomfortable. If this were a less expensive hotel, I would give a higher rating.
Stayed 2 nights in Apr 2025

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Viola

Stayed 5 nights in Apr 2025

2/10 Terrible

Aron

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked and paid for a room with 2 queen beds. When checking in it was not available. They only had a room with one bed and offered a cot in place.of the proper room. Tols them we were travelling with a child. Sid not have our room that we booked online availabe. Spoke to manager and nothing they could do at this point. After traveling all day with a toddler and having one bed is frustrating to have to find another hotel late at night.
Stayed 1 night in May 2025

8/10 Good

Jim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Parking
Stayed 1 night in Apr 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Darla

Liked: Cleanliness
Our shower and toilet backed up.Couldnt get another room to shower. They didn't charge us for 1 night
Stayed 3 nights in Apr 2025

8/10 Good

Jason

Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lobby
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Stayed 2 nights in Apr 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Great place to stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Liang She, RICHMOND

Liked: Cleanliness
Stayed 2 nights in Apr 2025