"Booked a spa treatment at Red Door spa and turned it into a girls weekend! The hotel was luxurious and provided the perfect get away. I highly recomme ... " More

By a verified traveller on Mon 05 Feb 2018

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Hotel Description

Family-friendly 4-star hotel near Nassau Veterans Memorial Coliseum

In suburbs

A stay at this hotel places you within half a mile (1 km) of Cathedral of the Incarnation and 3 miles (5 km) of Roosevelt Field Mall. Hempstead Lake State Park and Mitchel Athletic Complex are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free valet parking. Enjoy the 24-hour fitness center and perks like free self parking.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and pillow menus, the 269 guestrooms offer thoughtful touches like bathrobes and slippers. Other amenities include free WiFi, 24-hour room service, and flat-screen TVs.

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$236* Per night/room 8 Sep. - 9 Sep.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Garden City Hotel ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Garden City Hotel

Everyone (5)
4 out of 5
Nice, comfortable bed, clean, great location, walk to town, very helpful staff, but not a " luxury hotel" ie no minibar, shower is in tub, coffeemaker in room, but packets of powdered creamer in a packet with sugars and a cheap napkin. Desk in room had a chair so low I couldn't work there. Would I stay again? Definitely. But it's more of a conference center. Don't expect luxury.

Posted by on 29 Mar. 2019

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Comment from Hotel Management

30 Apr. 2019 by Michael P

Thank you for your feedback. We will address these concerns directly.

5 out of 5

Posted by on 17 Feb. 2019

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Comment from Hotel Management

3 Apr. 2019 by Kaitlyn P.

Thank you for your feedback!

5 out of 5

Relaxing get away

Pros: Everything
Booked a spa treatment at Red Door spa and turned it into a girls weekend! The hotel was luxurious and provided the perfect get away. I highly recommend it.

Posted by , from Garden City, NY on 5 Feb. 2018

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Comment from Hotel Management

10 Feb. 2018 by Amanda

Thank you for your review! We are so happy to hear that you enjoyed your girls weekend. We look forward to welcoming you back!

5 out of 5

A gracious hotel

Pros: See above
Cons: Nothing
Location: Very close to parks, reastaurants, events
We have visited the hotel several time for family gatherings. The staff is acommodating. The rooms and amenaties are excellent.

Posted by , from Florida on 30 May 2017

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Comment from Hotel Management

2 Jun. 2017 by Amy, Reservations Supervisor

Thanks for staying with us. We appreciate your feedback and look forward to welcoming you back soon!

5 out of 5

Wonderful

My stay here was wonderful! This hotel is a 5☆ place to stay. The hotel itself is clean ,beautiful and well kept. The staff is GREAT, they are friendly and polite. The food was delicious and room service was great. I loved our room. The bathroom was stocked with things you might need and of good quality ,might i add. I cant wait to stay here again. I look foward to it and so does my family

Posted by on 12 May 2015

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1 out of 5

The Hotel Rooms are Disgusting

Cons: Noisy, outdated
This hotel is gorgeous when you walk into the lobby. The bellman are great and friendly. You think you are staying at a 4 star hotel until you get to your room. Our hotel room looked like something straight out of a 1960 horror film. There was a chair with a broken arm and ripped fabric. The lights did not match and looked like they had been picked up at a local garage sale. The bathroom had a broken shelf. The room was completely useless for business travel, the desk barely fit our laptop. It was horrible. Then as the night wore on we were right above the ballroom, where a wedding band blasted music until after midnight. A call to the front desk resulted in a rude clerk telling us there was nothing she could do. She didn't even so much as offer us another pillow to muzzle the noise. This hotel is the WORST. Do NOT stay here.

Posted by on 11 Apr. 2013

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Comment from Hotel Management

4 Oct. 2014 by Jamessina

Hello and thank you for your past stay. We are pleased to share that we have recently renovated all of our guest rooms, which are complete with custom millwork, pillow top mattresses, sparkling new bathrooms and custom Italian furniture. Additionally, we have recently opened the notable Polo Steakhouse and Polo Lounge. We look forward to your return to experience all that our hotel has to offer!

4 out of 5

The front desk staff Naman & James were great! Beds not so comfy.

Pros: Quiet, great pool
Cons: beds too small
We booked the hotel because it was going to be convenient to a family gathering that we were attending. Front desk staff was personable as well as the wait staff in the restaurant Rein. The children loved the pool. The beds however were too small we were in 2 doubles for the size of the room and price they need to upgrade beds to queen size beds. With that said we would stay here again in the future.

Posted by , from Latham, NY on 1 Feb. 2013

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1 out of 5

Five Star, my foot!

Cons: No free Internet, pricey dining options, failed wake-up service, old rooms
And speaking of FOOT, our room literally stunk to high heavens -- sort of like a used gym sock drenched in three month old milk. No joke, it smacked you in the face every time you enter the room. We discovered that other friends experienced the same aromatic sensation in their rooms. As for the room itself, it has definitely seen better days. There was a large crack in the plaster under the window and a small hole in the ceiling above the bed. There were two unsightly cigarette burns on the elegant marble vanity in the bathroom (so much for "smoke-free"). Oh, and one of the lamps in the room had a burned out bulb... but hey, that happens. Finally, the service -- easily the biggest reason not to return this hotel. We were staying at the hotel due to a nearby wedding. We had booked months in advance, confirmed the week before. Regardless, we were called the night before to ask if we still wanted the room -- they had no record of our confirmation. When we arrived, our room was not ready for check-in. Despite the 3PM check-in time, we had to wait until 7PM before being provided with access. Also, it should be noted that the check-in staff forgot to hand out the greeting gifts from the wedding hosts (this was also the case for a few other friends). The "I've-had-it-with-this-place" moment was their wake-up call service, or lack thereof. I had called the front desk for an early next-day wake-up call. They certainly seemed like they took note of the request. However, no wake-up call was provided. In a fortunate stroke of luck, the hotel happened to be testing their fire alarm system at 9am on Saturday morning!! I am pretty sure the other guests were not as appreciative of that little treat on a weekend morning, but it worked out for me. I will say, on the plus side -- the bed was very comfortable and the clean linens certainly helped offset the putrid stench of the room. Oh, I should mention that the hotel bar is definitely pricey and the staff does its best to conceal the 18% gratuity on everything regardless of party size (read: be sure to ask for the itemized check if they "forget" to provide it within your bill). Other that that -- its a wonderful place!

Posted by , from New York, NY, USA on 15 Nov. 2011

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5 out of 5

The True Definition Of A 5 Star Hotel

Pros: Quiet
This 5 star hotel experience is sure to create memories to last a life time. Wether you are in town for business, pleasure or planning the wedding of your dreams this little piece of heaven is sure to provide an experience beyond your expectations. Thank you Garden City Hotel for helping to make our anniversary celebration magical. We have already made plans to visit with you again this year.

Posted by , from Delaware on 3 Feb. 2011

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5 out of 5

A Little Piece Of Heaven

I was skeptical about booking a room after reading some poor reviews. However, I am glad I made the decision to stay for two nights. The staff was very efficient and professional. The rooms were very clean. The decor was elegant. This hotel is truly a five star hotel. If you prefer to be pampered then this is the hotel to book.

Posted by on 4 Sep. 2010

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About the The Garden City Hotel

Location 45 7th St, Garden City, NY 11530

Property Features

The Garden City Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 25000 square feet (2323 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the family-friendly The Garden City Hotel. Free self parking and valet parking are available. This 4-star Garden City hotel is smoke free.

  • 1 building
  • 269 guestrooms or units
  • 9 levels
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 1874
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (21.6 km / 13.4 mi)
  • Train station: Garden City Station (0.3 km / 0.2 mi)
  • Parking: Free valet parking and self parking

Room Amenities

The Garden City Hotel offers 269 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. 37-inch flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Garden City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Refrigerators and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

Red Salt Room by D. Burke - This fine-dining restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

King Bar by David Burke - Onsite tapas bar. Open daily.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per pet, per day
  • Weight limit: 50 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 30 per person (approximately)
  • Pet fee: USD 75 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Garden City Hotel
  • Hotel Garden City

You should know

  • Pool access available from 7 AM to 7 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.