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"We checked into our room at 5:30 pm, opened the door and the room was a shambles, it had not been cleaned since the departure of the previous guests. ... " More

By a verified traveller on Mon 17 Aug 2020

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Hotel Description

Enjoy the free WiFi at this 3-star Geneva hotel

On lake

Stay at this Geneva hotel and you'll be within half a mile (1 km) of Smith Center for the Arts and 2 miles (3 km) of Hobart and William Smith Colleges. Geneva General Hospital and Rochester Regional Health are also within 3 miles (5 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 7 conference rooms, as well as the business center and free WiFi in public areas. Free self parking, a lobby fireplace, and express check-out are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 148 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include room service, safes, and ironing boards.

Deluxe Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$98* Per night/room 30 Jan. - 31 Jan.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking, Lake View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, Lake View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Ramada Plaza by Wyndham Geneva Lakefront Resort ratings based on 13 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ramada Plaza by Wyndham Geneva Lakefront Resort

Everyone (6) Couples (3) Family (4)
3 out of 5
We checked into our room at 5:30 pm, opened the door and the room was a shambles, it had not been cleaned since the departure of the previous guests. It's a great location on a fabulous lake setting, but the place is pretty drab, and the restaurant is fair at best. Could be so much more!

Posted by , from Chester County, PA on 17 Aug. 2020

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Comment from Hotel Management

30 Aug. 2020 by RGL

Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Geneva Lakefront Resort. It is always a pleasure to receive guest feedback. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

1 out of 5
This hotel is a dump, from the moment you walk in the front door. Not worth the price! Rooms old and not clean. Very disappointed Spent a lot of money on 2 rooms and totally disappointed.

Posted by , from Binghamton on 16 Aug. 2020

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Comment from Hotel Management

30 Aug. 2020 by RGL

Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Geneva Lakefront Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4 out of 5
Great views .. clean room. Great restaurant and location to downtown

Posted by on 7 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Sarah Holliday, Guest Relations

Thank you for taking the time to share your positive experience here at Ramada Geneva Lakefront with fellow travelers. We are delighted you enjoyed our ideal location and look forward to welcoming you back again soon.

3 out of 5
Our king suite that overlooked the lake was beautiful. Newly/recently remodeled sixth floor. We checked into a double bed room on the fourth floor for a second, last-minute night's stay, but it looked like a completely different hotel. This floor was outdated, and I am assuming they are going to be remodeling soon. That was a slight disappointment. We ate at the F2T restaurant one night, and our food and waitress was awesome! Very friendly and attentive, and the food was presented very nicely, except for the fact that I got food poisoning, and was up for hours getting sick on my 10 year anniversary. Other than that, our experience was good and we would stay here again, but may just stick to drinks at the restaurant.

Posted by on 28 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by Sarah Holliday

We are pleased to know that you enjoyed your stay in one of our newly renovated guest rooms, overlooking the lake! Thank you for your comments on the recent updates and yes, we will be completing renovations on the remaining guest rooms in the coming weeks. We take all guest concerns and feedback very seriously and are mindful to share your feedback regarding your dining experience with the restaurant staff. We look forward to welcoming you back and hope all aspects of your next stay exceed your expectations.

5 out of 5

Posted by on 8 Aug. 2019

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5 out of 5
Great place to stay, excellent restaurant and bar, room and amenities are also very good.

Posted by , from Fairhope, Alabama on 23 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by Sarah Holliday

Thank you for being our guest. It was certainly our pleasure to provide you with a great place to stay. We hope to welcome you back soon.

5 out of 5
Wonderful location, beautiful view of the Lake. Staff was very helpful.

Posted by on 21 Jun. 2019

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Comment from Hotel Management

24 Jun. 2019 by Sarah Holliday

Thank you for choosing Ramada Geneva Lakefront for your hotel needs. We are delighted you enjoyed our ideal location on Seneca Lake. Our Team joins me in thanking you for your kind words and looks forward to being of service again soon.

4 out of 5
Construction going on...false fire alarm...otherwise ok...nothing special for the price.

Posted by on 15 May 2019

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Comment from Hotel Management

16 May 2019 by Sarah Holliday

Thank you for being our guest and thank you for providing us with feedback on your experience. Please accept our apologies for the inconveniences you encountered during your stay. It is always our goal to improve when presented with the opportunity to do so and we hope that your next stay with us will exceed your expectations.

4 out of 5

Posted by on 9 Apr. 2019

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4 out of 5
Walking Locarion to village streets and downtown events

Posted by on 17 Feb. 2019

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Comment from Hotel Management

19 Feb. 2019 by Sarah Holliday

Thank you for being our guest and thank you for sharing your experience. We are delighted you enjoyed our ideal location on Lake Seneca and within easy walking distance of downtown Geneva. We look forward to your next stay and hope to see you again soon!

About the Ramada Plaza by Wyndham Geneva Lakefront Resort

Location 41 Lake Front Blvd, Geneva, NY 14456

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

The property will be renovating from September 02 2020 to January 31 2021 (completion date subject to change). The following areas are affected:

  • Elevator
  • Select guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. There are 7 meeting rooms available. The business-friendly Ramada Plaza by Wyndham Geneva Lakefront Resort also features multilingual staff, coffee/tea in a common area, and concierge services. Free self parking is available. This 3-star Geneva hotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 6 levels
  • 4000 sq m of conference space
  • Built in 1997
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Greater Rochester Intl. Airport (ROC) (77.3 km / 48.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ramada Plaza by Wyndham Geneva Lakefront Resort offers 148 air-conditioned accommodations with safes and irons/ironing boards. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

F2T Kitchen and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per night
  • Maximum 1 per room (weight limit: 150 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 15 per person (approximately)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Geneva Lakefront
  • Geneva Lakefront Ramada
  • Geneva Ramada
  • Geneva Ramada Lakefront
  • Ramada Geneva
  • Ramada Geneva Lakefront
  • Ramada Lakefront
  • Ramada Lakefront Geneva
  • Ramada Lakefront Hotel
  • Ramada Lakefront Hotel Geneva
  • Ramada Inn Geneva Lakefront Hotel Geneva
  • Ramada Geneva Lakefront Hotel
  • Ramada Plaza Wyndham Geneva Lakefront Resort
  • Ramada Plaza Wyndham Lakefront Resort
  • Ramada Plaza Wyndham Geneva Lakefront
  • Ramada Plaza Wyndham Lakefront
  • Geneva Ramada
  • Ramada Geneva Lakefront
  • Ramada Plaza Wyndham front
  • Ramada Plaza by Wyndham Geneva Lakefront Resort Hotel
  • Ramada Plaza by Wyndham Geneva Lakefront Resort Geneva
  • Ramada Plaza by Wyndham Geneva Lakefront Resort Hotel Geneva

You should know

  • Pool access available from 6:00 AM to 6:30 AM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.