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The Langham, Gold Coast and Jewel Residences

5.0 star property
5-star beach hotel near Surfers Paradise Beach

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Photo gallery for The Langham, Gold Coast and Jewel Residences

Indoor pool, outdoor pool, sun loungers
Creator video - submitted by Colby's Favorites
Dining
Exterior
55-inch flat-screen TV with digital channels, TV, pay movies

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
38 Old Burleigh Road, Surfers Paradise, QLD, 4217
  • Place, Broadbeach Beach
    ‪2 min walk‬
  • Place, Surfers Paradise Beach
    ‪15 min walk‬
  • Place, Cavill Avenue
    ‪2 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

Room options

View all photos for Superior King

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior King

8.8 out of 10
Excellent
(10 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

9.6 out of 10
Exceptional
(14 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior King Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Hinterland King

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Hinterland King

9.6 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean King

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Ocean King

10.0 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean Twin

Deluxe Ocean Twin

Deluxe Ocean Twin

9.6 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King - Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe King - Accessible

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Skyline Ocean King

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Skyline Ocean King

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Ocean Suite

Junior Ocean Suite

Junior Ocean Suite

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Ocean Suite

Executive Ocean Suite

Executive Ocean Suite

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 91 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Hinterland Residence

55-inch flat-screen TV with digital channels, TV, pay movies

One Bedroom Hinterland Residence

9.2 out of 10
Wonderful
(10 reviews)
  • Mountain view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Hinterland Skyline Residence

Premium bedding, down comforters, pillowtop beds, in-room safe

One Bedroom Hinterland Skyline Residence

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Ocean Residence

One Bedroom Ocean Residence

One Bedroom Ocean Residence

9.8 out of 10
Exceptional
(18 reviews)
  • Ocean view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Ocean Residence

Beach/ocean view

Two Bedroom Ocean Residence

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 116 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Ocean Skyline Residence

Premium bedding, down comforters, pillowtop beds, in-room safe

Two Bedroom Ocean Skyline Residence

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 107 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Ocean King Skyline Residence

55-inch flat-screen TV with digital channels, TV, pay movies

Two Bedroom Ocean King Skyline Residence

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

About the area

Gold Coast

Steps from the beach.Your stay at this Surfers Paradise hotel places you within 2 miles (3 km) of Surfers Paradise Beach and Cavill Avenue. Broadbeach Beach and Northcliffe Beach are also within half a mile (1 km).

What's nearby

  • Broadbeach Beach - 2 min walk - 0.2 km
  • SkyPoint Observation Deck - 15 min walk - 1.3 km
  • Surfers Paradise Beach - 15 min walk - 1.3 km
  • Gold Coast Convention and Exhibition Centre - 19 min walk - 1.6 km
  • Cavill Avenue - 2 min drive - 1.9 km

Getting around

  • Florida Gardens station - 8 min walk
  • Gold Coast City Coomera Station - 23 min drive
  • Coolangatta Airport (OOL) - 39 min drive

Restaurants

  • ‪Freghete - ‬20 min walk
  • ‪26° & Sunny - ‬3 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Social House - ‬16 min walk
  • ‪Broadbeach Bowls Club - ‬11 min walk

About this property

The Langham, Gold Coast and Jewel Residences

5-star beach hotel near Surfers Paradise Beach
The Langham, Gold Coast and Jewel Residences offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. Public spaces have free WiFi.

A 24-hour fitness center, a sauna, and spa services are also featured at the luxury The Langham, Gold Coast and Jewel Residences. For a fee, parking is available.

This 5-star Gold Coast hotel is smoke free.

  • 339 guestrooms or units
  • 49 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Cabanas on the beach (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Swim-up bar
The Langham, Gold Coast and Jewel Residences offers 339 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium digital channels and pay movies.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Chuan Spa has 8 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (AUD 60 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 59 for adults and AUD 29.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 59 for adults and AUD 29.50 for children
  • Valet parking fee: AUD 60 per day
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Update (Langham Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Update (Langham Hotels).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Langham Gold Coast Jewel Residences
The Langham, Gold Coast and Jewel Residences Hotel
The Langham, Gold Coast and Jewel Residences Surfers Paradise

The Langham, Gold Coast and Jewel Residences Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 576 out of 737 reviews
Rating 8 - Good. 98 out of 737 reviews
Rating 6 - Okay. 33 out of 737 reviews
Rating 4 - Poor. 19 out of 737 reviews
Rating 2 - Terrible. 11 out of 737 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

avraam

Liked: Cleanliness, amenities, property conditions & facilities
Excellent personnel, view, shower, ambiance. Very well done.
Stayed 1 night in Dec 2025

10/10 Excellent

Saied

Stayed 7 nights in Dec 2025

8/10 Good

Robert

Stayed 3 nights in Nov 2025

10/10 Excellent

Haoyuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Van

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and all the staff were very friendly and helpful. Had a very enjoyable and relaxing stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gavin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent venue brilliant friendly staff great amenities wonderful location great food
Stayed 2 nights in Dec 2025

4/10 Poor

charles

Disliked: Staff & service, amenities
Had booked a room on a higher floor but was advised that they did not have one only on the 8th floor. Had to ask reception to re clean room after check in there were dead bugs, a piece of glass in face towel area, TV not working. Went to the internal bar area where a sign said "Please wait to be seated" but no one comes. Asked for a scotch with "1" piece of ice, the drink came with a full glass of ice. Went and had a coffee another day at the same bar area asked for a coffee and a glass of water they came with coffee and wine that then was added to the bill but was removed after I pointed out that we had not ordered wine.
Dead bugs
Small piece of glass near face washers
Full glass of ice asked for one piece
Stayed 4 nights in Dec 2025

6/10 Okay

ALEXANDRU, Alexandria

Stayed 2 nights in Dec 2025

10/10 Excellent

Hong Kiat

Stayed 4 nights in Nov 2025

10/10 Excellent

Kevin

The staff were great the room was awesome
Stayed 3 nights in Nov 2025

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, amenities
Hotel amenities were amazing. Staff incredibly service minded and over all a wonderful place.
Stayed 1 night in Dec 2025

10/10 Excellent

Lara

Liked: Cleanliness, amenities, property conditions & facilities
I’ve been wanting to stay at the Langham at Gold Coast for a long time. It definitely did not disappoint. Staff was so accommodating. The pool has perfect sun all day all areas of shade too. Ideal location right in between Broadbeach and Surfers. Can’t wait to go back.
Stayed 1 night in Dec 2025

8/10 Good

Evgenios

Liked: Staff & service, property conditions & facilities, room comfort
The room you couldn’t sit in it in afternoons the sun was so strong no blinds for a $600 a night room not impressed main bedroom small with this ugly tv on stand you couldn’t access wardrobe the safe was on floor we couldn’t use couldn’t get on hands and knees to use gym and pool excellent staff friendly TVs outdated but overall ok but expected the place to be a bit cleaner
Stayed 7 nights in Nov 2025

2/10 Terrible

Brodie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Overated overpriced and in the middle of nowhere
Stayed 1 night in Dec 2025

10/10 Excellent

BING

Liked: Cleanliness, amenities, property conditions & facilities
Great service. Great location!
Stayed 3 nights in Nov 2025

10/10 Excellent

Gabriella

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room staff and cleanliness, fragrance, was Devine I had to purchase one for my own home, not too close to Surfers & not too close to B/Beach, nice place just to relax and unwind.
Stayed 7 nights in Nov 2025

2/10 Terrible

Brodie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Overpriced, and no service. You eould think at 1200 a night they would replace a coffe pod
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Stayed 2 nights in Nov 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Belinda

Stayed 1 night in Nov 2025

10/10 Excellent

MICHELLE

Stayed 2 nights in Nov 2025

8/10 Good

George

Liked: Cleanliness, amenities
Hotel was nice but service very poor. Waited 30 mins for a Coke Zero around the pool
Stayed 1 night in Nov 2025

2/10 Terrible

Anthony

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Fancy hotel, crappy little fridge in 4602, no ice in freezer, no ice on floor, super hard to order room service, tv stream is hard as well, wouldn’t stream easy, if your paying that much don’t skimp out on the small things
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and amazing. Lots of things to do to if you just wanted to stay in the hotel but let’s To Do outside. It’s an extremely clean. Definitely stay here again.
Stayed 3 nights in Nov 2025