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"Very nice location. Our room was immaculate. However some of the furniture was damaged. Staff was friendly, but there was a problem with checking ou ... " More

By a verified traveller on Tue 26 Nov 2019

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Hotel Description

3.5-star golf hotel near Lakeland County Park

Oceanside stay

You'll be within 2 miles (3 km) of Lakeland County Park and 6 miles (10 km) of Blydenburgh County Park with a stay here. Hauppauge Industrial Park and Smithaven Mall are also within 6 miles (10 km).

18-hole golf course

A golf course, 2 outdoor tennis courts, and a 24-hour fitness center are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free train station pick-up. Enjoy the indoor pool and perks like a free shopping center shuttle.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and Egyptian cotton sheets, the 358 guestrooms also offer free WiFi and LCD TVs with cable channels. IPod docks, room service, and coffee/tea makers are also available.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$181* Per night/room 8 Sep. - 9 Sep.

Room, 2 Double Beds (Pure)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (SHOWER)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Pure)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Long Island ratings based on 24 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hyatt Regency Long Island

Everyone (8) Couples (5) Family (5)
1 out of 5
Secluded ,set back from main traffic , quiet, convenient

Posted by on 7 Aug. 2020

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Comment from Hotel Management

10 Aug. 2020 by David- Ast. General Manager

Dear Anonymous, I'm glad you agree that we have some of the best features of any hotel in Long Island with our prime, park-like setting yet only .5 miles from the freeway, the quiet and serene, restful feeling you get on-property, and convenience to everything there is to see and do in the central long island area! I can only assume your rating of 1 out of 5 is to reflect your frustration that you had to check-out until next time. We can't wait to host you again soon! Thanks for the feedback!

1 out of 5

Posted by on 2 Aug. 2020

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Comment from Hotel Management

10 Aug. 2020 by David- Ast. General Manager

Dear Anonymous, We believe in having a growth mindset here and feedback is sincerely a gift! We're sorry your experience fell short of your expectations, and please reach out and let us know what happened so we can make it right and improve! Thank you again for staying with us and we hope you'll give us another chance soon!

4 out of 5
Very nice location. Our room was immaculate. However some of the furniture was damaged. Staff was friendly, but there was a problem with checking out due to a missing restaurant charge. It took approximate minutes to check out Becaus the person doing the checkout was not trained and several other people were called to assist. The room was a bit noisy. We could hear the guest next-door talking on his cell phone. I would still recommend a location. I am a frequent traveler and this property was very pleasant. Lastly, my husband follows a strict AIP diet. The restaurant server/chef went above and beyond to ensure he didn’t eat any foods that he is allergic to. The meal was EXCELLENT!

Posted by on 26 Nov. 2019

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Comment from Hotel Management

26 Nov. 2019 by PL

Glad to hear you enjoyed your stay - thanks so much for taking the time out to let us know your thoughts. We hope you'll visit again soon!

5 out of 5
We were extremely pleased with our stay.. We didn't use the restaurant; much too high in price. For example, breakfast was $20.00 per person.

Posted by on 1 Oct. 2019

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Comment from Hotel Management

1 Oct. 2019 by PL

Thanks so much for the great review and feedback! We are happy to hear you enjoyed your stay with us.

2 out of 5
Good price. Room fine. Very confused and understaffed front desk. Many guests complaining that room keys were defective. The restaurant was overpriced; but that is to be expected. When I asked for some bread to go with my dinner, I was told they were "out of bread." There is a problem with mold/mildew smell that is ovwhelming on the "terrace level," and on the main floor. Saw a lot of people walking around wtih cllipboards and cameras, which I hope means serious repairs are under consideration.

Posted by on 30 Aug. 2019

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Comment from Hotel Management

31 Aug. 2019 by Florencio

We are very sorry for the inconvenience

2 out of 5
The room we were given had a non working air conditioner. We were then moved to a different room in which the bathroom (toilet bowl) had fecal matter sticking to it. It was late at night and were very tired and all we wanted was to sleep. So I let it go for the night hoping that next day when the room was clean it will be taken care of. We came back in the afternoon to find that everything else had been clean except for the toilet bowl. That’s when I called the front desk and they finally took care of it. Very disappointed with this experience.

Posted by , from Bergenfield, NJ on 12 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Florencio

Dear guest, We thank you for taking the time to share your thoughts and while it was a pleasure to have you join us, we regret that your time here fell short of your expectations. We are very sorry for the inconvenience during your stay.

4 out of 5

Posted by on 18 Jul. 2019

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Comment from Hotel Management

19 Jul. 2019 by Florencio

Thank you

2 out of 5
from the start from when we walked in there was hair on the comforters,gross..... family of 4 and we booked saying family of 4 and it was "THE PURE ROOM" nothing PURE about this room !!! Only 3 towels in the bathroom called 4 times before were brought more towels , asked for 1 more pillow was giving sheets ....called for room service for food gave an order and the kitchen called us 45 mins later asking us what our order was again because they lost the order ..we cancelled and went out to eat ...was going to be way to long before we were to get out order of food ...and I wasn't chancing it because we have some severe allergies and they sounded rushed so was not taking the chance !!! Called to get a menu for the next morning to order Express breakfast never got it ! Definitely will not be staying there again !!! They really need to clean it up & organize themselves .... I have never been so upset to ever leave a bad review ever but unfortunately today I have .this was a 2 night stay only and Thankful was not any longer !!!!

Posted by on 15 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Florencio

Dear guest, We thank you for taking the time to share your thoughts and while it was a pleasure to have you join us, we regret that your time here fell short of your expectations. We are very sorry for the inconvenience during your stay.

5 out of 5
Clean room and a great location. The staff was very nice

Posted by on 24 Jun. 2019

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Comment from Hotel Management

25 Jun. 2019 by Florencio

Thank you for your feedback and hope to see you soon

2 out of 5
When we first arrive it was a beautiful hotel. Our check-in went very smoothly. And we were very impressed by our room. Until, we realize that the lock had been previously broken into. So we felt unsafe all night knowing that are lock was cracked from the door. And then I went to take a shower and there’s no hot water only a lukewarm temperature.

Posted by on 2 Apr. 2019

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Comment from Hotel Management

5 Apr. 2019 by Florencio

We thank you for taking the time to share your thoughts and while it was a pleasure to have you join us, we regret that your time here fell short of your expectations. We had informed our appropriate team to address this happening in future.

About the Hyatt Regency Long Island

Location 1717 Motor Parkway, Hauppauge, NY 11788

Property Features

Hyatt Regency Long Island offers its guests a golf course, outdoor tennis courts, and an indoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. A seasonal outdoor pool, a spa tub, and a 24-hour fitness center are also featured at the business-friendly Hyatt Regency Long Island. A shopping center shuttle and a train station pick-up service are free. Parking is available for a fee. This 3.5-star Hauppauge hotel is smoke free.

  • 1 building
  • 358 guestrooms or units
  • 10 levels
  • 18000 sq ft of conference space
  • Built in 1989
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: MacArthur Airport (ISP) (11.6 km / 7.2 mi)
  • Train station: Central Islip Station (5.7 km / 3.6 mi)
  • Property shuttles: Free train station pick-up and shopping center shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Regency Long Island offers 358 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 46-inch LCD televisions come with cable channels and video-game consoles. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Hauppauge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.

Nu Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Nu Lounge - This cocktail bar serves light fare only. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Airport shuttle service is offered on request during limited hours. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR - Hyatt
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20.85 per person (approximately)
  • Self parking fee: USD 12 per day
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Long Island Wind Watch Golf Club Hauppauge
  • Hyatt Regency Long Island Wind Watch Golf Club Hotel Hauppauge
  • Hyatt Regency Long Island Wind Watch Golf Club Hotel
  • Hyatt Regency Long Island Wind Watch Golf Club
  • Hyatt Regency Long Island Hotel Hauppauge
  • Hyatt Regency Long Island Hotel
  • Hyatt Regency Long Island Hauppauge
  • Hyatt Regency Long Island at Wind Watch Golf Club
  • Hyatt Regency Long Hauppauge
  • Hyatt Regency Long Island Hotel
  • Hyatt Regency Long Island Hauppauge
  • Hyatt Regency Long Island Hotel Hauppauge

You should know

  • Hyatt Regency Long Island offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.