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"Location was great nice view nice pool area. Liked there were plenty of sitting in the area. Starbucks in lobby is a plus " More

By a verified traveller on Sun 18 Aug 2019

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Hotel Description

3-star hotel near Ala Moana Center

Close to the beach

Within a 10-minute walk of this Ala Moana hotel, you'll find Ala Moana Center and Hawaii Convention Center. Ala Moana Beach Park and Magic Island are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel includes 16 restaurants, an outdoor pool, and a fitness center. Relax with a drink at the bar/lounge and enjoy perks like free WiFi. Valet parking and a coffee shop are also offered on site.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 22 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, hair dryers, and ironing boards are also available.

Standard Room, 1 Queen Bed (Kona Tower Run of House)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room (Waikiki Tower Run of House)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, Ocean View (Waikiki Tower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Ala Moana Hotel by LSI Resorts ratings based on 12 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ala Moana Hotel by LSI Resorts

Everyone (5) Couples (3) Business (1) Family (4)
1 out of 5
This was not a vacation for me . There were no fresh towels no trash pick up no replacement ammenities and after a day or two the room felt dirty and unclean had I known this was a converted time share to rent I would not have stayed at this location

Posted by on 23 Oct. 2019

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Comment from Hotel Management

23 Oct. 2019 by LSI

Good day, We apologize, LSI does not provide daily housekeeping it is request only and charges may apply.

5 out of 5

Posted by on 18 Sep. 2019

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Comment from Hotel Management

19 Sep. 2019 by mariah

thank you for this feedback!

4 out of 5
Location was great nice view nice pool area. Liked there were plenty of sitting in the area. Starbucks in lobby is a plus

Posted by on 18 Aug. 2019

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Comment from Hotel Management

18 Aug. 2019 by Taylor C.

Thank you for staying with us. We appreciate your feedback!

3 out of 5
No maid service, no change of towels, parking fee sucks

Posted by on 4 Jul. 2019

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Comment from Hotel Management

5 Jul. 2019 by Taylor C.

We appreciate your feedback! We hope to see you again!

1 out of 5
They had absolutely no customer service. Will not prefer to book another reservation there

Posted by on 13 May 2019

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Comment from Hotel Management

17 May 2019 by mariha

we are sorry you experienced issues during your stay. thank you for this feedback.

2 out of 5
A big rip off. they charge extra for everything, a key fee, a resort fee, a towel fee and a cleaning fee

Posted by on 4 Mar. 2019

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Comment from Hotel Management

9 Mar. 2019 by LSI

We're sorry you were unhappy, all the information is listed on the pages before submitting and agree to the terms.

4 out of 5
I like that the hotel is right next to Ala Moana Shopping Center with all of the shops and restaurants.

Posted by on 20 Feb. 2019

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Comment from Hotel Management

21 Feb. 2019 by LSI

Thank you for your feedback

5 out of 5

Wish I could have stayed longer!

My room on the 22nd floor was nice sized, excellent comfortable bed (there were 2 beds but I only slept in one). It has a microwave, coffeemaker, small refrigerator, large tv, bathtub with shower. Private balcony with nice ocean views. There is easy access to the Ala Moana mall. My only issue was at checkin, the clerk didn’t know of nearby restaurants - and they have one right at the hotel and there are many in the mall. I ordered from GrubHub and had food delivered when I could have just gone to the mall or eaten at the hotel. I had to checkout at 4:30am, the bellman and desk clerk then were very prompt and helpful.

Posted by , from Santa Barbara, CA on 26 Mar. 2018

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Comment from Hotel Management

26 Mar. 2018 by LSI

Thank you for your feedback.

4 out of 5
Overall very satisfying because of spacious room and splendid view of ocean, beach and park..

Posted by on 25 Sep. 2017

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Comment from Hotel Management

29 Sep. 2017 by Jeremy - Lead Coordinator

Thank you for taking the time to share your experience with Ala Moana by LSI Resorts.

3 out of 5

Crowed and noisy

Pros: The breakfast restaurant had great food and the nicest staff. Hotel was also within walking distance to a nice park and beach.
Cons: Elevators need to be serviced. Would also be helpful if front desk staff could assist all guests with room problems
Location: Big outdoor mall with restaurants right next door if you are into shopping.
Hotel was crowed. Problems with elevators not working properly. Lots of street noise. Hotel had three restaurants. Chinese restaurant had bad service and bland food. Steak restaurant out of our price range. However the breakfast restaurant was excellent (best thing about hotel). Half the rooms of hotel are privately owned (which is one of the rooms we got), and made it difficult to have problems addressed. The front desk crew won't help at all, they hand you a slip of paper and tell you to call the phone number on it.

Posted by , from colorado on 27 Mar. 2017

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Comment from Hotel Management

31 Mar. 2017 by Jeremy - Lead Coordinator

We are glad that you enjoyed the services offered and will take your recommendations to the Ala Moana Management.

About the Ala Moana Hotel by LSI Resorts

Location 410 Atkinson Drive, Honolulu, HI 96814

Property Features

Ala Moana Hotel by LSI Resorts offers its guests an outdoor pool and a fitness center. There are 16 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 14000 square feet (1260 square meters). Ala Moana Hotel by LSI Resorts also features tour/ticket assistance, coffee/tea in a common area, and an elevator. Parking is available for a fee. This 3-star Honolulu hotel is smoke free.

  • 22 guestrooms or units
  • 16 dining venues
  • 14000 sq ft of conference space
  • 1260 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Front desk (24 hours)
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (13.3 km / 8.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Ala Moana Hotel by LSI Resorts offers 22 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hair dryer
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Ala Moana Hotel by LSI Resorts has 16 restaurants serving breakfast and dinner.

Signature Steakhouse - This steakhouse overlooks the ocean and specializes in American cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Plantation Cafe - Onsite café.

Starbucks - Onsite coffee shop. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Units booked under LSI Resorts At Ala Moana are privately managed hotel units at Ala Moana- please contact LSI Resorts directly for any questions or issues before, during and after your stay. Guests of LSI Resorts at Ala Moana will check in at the Front desk (after 3 PM on day of arrival) and have a departure time of no later than 11 AM on day of departure. Your total rate includes your mandatory resort fee (access to the 3rd floor pool and fitness center is included as well as complimentary in room WIFI) as well as the mandatory registration fee to check in and be issued room keys. Housekeeping services are available for an additional fee by calling us directly between 6 AM-6 PM. Additional housekeeping services may be purchased for the following day or later.

Anyone traveling to Hawaii, including travel between islands, on or before Tuesday, June 30, is required to self-quarantine for 14 days upon arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is 128-176-9472. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property.

  • Property is cleaned with disinfectant
  • Property does not follow sanitization practices of any association
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Tax ID - 128-176-9472
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20.00 per day
  • Valet parking fee: USD 25.00 per day
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 90 (subject to availability)
  • Housekeeping fees vary based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ala Moana Luxury Suites International
  • Ala Moana Luxury Suites International Honolulu
  • Ala Moana Luxury Suites International Hotel
  • Ala Moana Luxury Suites International Hotel Honolulu
  • Luxury International Suites
  • Luxury Suites Ala Moana
  • Luxury Suites International
  • Ala Moana Hotel LSI Resorts Honolulu
  • Ala Moana Hotel LSI Resorts
  • Ala Moana LSI Resorts Honolulu
  • Ala Moana LSI Resorts
  • Ala Moana by Luxury Suites International
  • Ala Moana by LSI Resorts
  • Ala Moana By Lsi Resorts
  • Ala Moana Hotel by LSI Resorts Hotel
  • Ala Moana Hotel by LSI Resorts Honolulu
  • Ala Moana Hotel by LSI Resorts Hotel Honolulu

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.