"At check in we were assigned a room with 2 double beds, we had asked for a king and were told they were completely sold out and bed selection is not g ... " More
Ala Moana stay
Within a 10-minute walk of this Ala Moana hotel, you'll find Hawaii Convention Center and Ala Moana Center. Royal Hawaiian Center and Waikiki Beach are also within 2 miles (3 km).
Full-service spa, sauna
A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. 2 coffee shops/cafes offer dining options, while a bar/lounge and a gym are also on site.
26 Feb. 2024 by Adam, Guest Experience Manager
Aloha Rochelle, mahalo for taking the time to rate your experience at the Ala Moana Hotel by Mantra! We're thrilled to see that you had a positive stay with us. Your feedback is greatly appreciated, and we hope to have the honor of welcoming you back for another enjoyable visit in the future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you again soon.
26 Feb. 2024 by Adam, Guest Experience Manager
Aloha, Christina Marie, and thank you for reviewing your stay; we're sorry to hear that your experience at the Ala Moana Hotel by Mantra did not meet your expectations. Providing exceptional service and ensuring our guests' comfort is our top priority, and we regret that we fell short during your stay. Please know that your feedback has been shared with our management team for further review and improvement. Please feel free to reach out to our team if you would like to discuss your experience in more detail. Mahalo for your kokua, and we hope to have the chance to welcome you back for a much-improved stay.
Ala Moana Hotel by Mantra offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. A fitness center, spa services, and tour/ticket assistance are also featured at the business-friendly Ala Moana Hotel by Mantra. For a fee, parking is available. This Honolulu hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Ala Moana Hotel by Mantra offers 1085 accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Honolulu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily.
Signature Prime Steak - Overlooking the ocean, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Dada Salon, Spa & Cafe - Onsite café. Open daily.
Starbucks - This restaurant serves light fare only. Open daily.
Cafe 410 - This buffet restaurant serves breakfast only. Open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.