3.5-star eco-friendly hotel near Hawaii Convention Center, connected to a shopping center
Ala Moana stay
Within a 10-minute walk of this Ala Moana hotel, you'll find Hawaii Convention Center and Ala Moana Center. Royal Hawaiian Center and Waikiki Beach are also within 2 miles (3 km).
Full-service spa, sauna
A full-service spa, 2 restaurants, and an outdoor pool are all featured at this eco-friendly hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. 2 coffee shops/cafes offer dining options, while a bar/lounge and a gym are also on site.
Free Internet, refrigerators
Featuring conveniences like refrigerators and microwaves, the 1115 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and hair dryers.
Ala Moana Hotel by Mantra ratings based on 58 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Ala Moana Hotel by Mantra
Everyone (24)Couples (6)Family (27)
4 out of 5
A Very convenient location and walking distance to The Ala Moana Park, Adjacent mall and great location for bus/trolley hop/on&off! Nice!!!
Posted by ANTHONY K, from ROANOKE on 11 May 2022
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Comment from Hotel Management
12 May 2022
by Earl
Aloha Anthony,
Thank you for your review and stay with us. We look forward to your next stay with us.
Mahalo
3 out of 5
Centrally located. Renovations and pool closed for most of the day. Also partial ocean view .
Posted by Rachael Ann on 11 May 2022
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Comment from Hotel Management
12 May 2022
by Earl
Aloha Rachael Ann,
Thankyou for your review. We look forward to your next stay with us.
Mahalo
4 out of 5
The best part of this property of the convenience to the shopping center.
Posted by Gigi Ceniza on 10 May 2022
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Comment from Hotel Management
12 May 2022
by Earl
Aloha Gigi,
Thank you for your review. We are happy enjoyed your stay and look forward to your next stay with us.
Mahalo
4 out of 5
Love the property and the staff was extremely nice and helpful. The room was very clean and so was the rest of the hotel. The breakfast at cafe 410 was great and it was so convenient having a Starbucks right down stairs. We never had an issue with finding parking either. The only issue we had was the ocean view room that we paid for did not look like the pictures. The balcony was tiny and the view was basically a city view with a small view of the ocean between buildings.
Posted by Leana on 8 May 2022
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Comment from Hotel Management
9 May 2022
by Earl
Aloha Leana,
Thank you for your review and stay with us. We look forward to your next stay with us and a better ocean view.
Mahalo
4 out of 5
Valet was awesome. Although the night we checked in it was crazy busy at valet unsure of where to pull up...I'm sure they made it as convenient as possible for arriving guests with little space to drive up.
I had hoped to get into the pool during the day, but saw that it was closed...it opened in the late afternoon hours, but i found that that was dinner time for us...meaning 5-7 we're getting ready for dinner reservations and then be out for the night...we weren't able to use the pool throughout our stay.
The elevator got confusing using the key card. We haven't travelled for a while so when we got in we couldn't get the elevator going. Luckily another guest told us what to do. I think they should let guests know about this as we weren't told.
Being that the lower cafe wasn't open, I think the general store should open a little earlier. We went down to get some drinks at 8:30 and found they didn't open till 10:30...Starbucks had a long line and they didn't have much selection in the cooler drinks.
Housekeeping was on top of things...which was great.
Overall stay was good and that was the reason of my rating...not five stars, but four during this stay because of things mentioned, however given it was during another time, it would probably have been five.
Thank you.
Posted by Lorna Grace on 5 Apr. 2022
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Comment from Hotel Management
7 Apr. 2022
by Jason N
Aloha Lorna, we are certainly grateful for your 4 star review. So sorry about the limited pool hours during your stay, the exterior beautification project will be finished soon. As business is starting to recover, you can certainly expect more dining choices with expanded hours throughout our property. Thank you for giving our Housekeeping team a shout, they're thrilled to be recognized for being on top of your expectations. Mahalo
5 out of 5
Had a few situations but management was quick to make everything allright..I would stay here again.
Posted by John Lewis on 26 Jan. 2022
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Comment from Hotel Management
29 Jan. 2022
by Polly
Aloha,
Thank you for the awesome reviews. We appreciate your support and look forward to your next visit.
3 out of 5
Posted by Shantelle on 13 Jan. 2022
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4 out of 5
Good location for travel to Kailua. No bar in hotel, very disappointing
Posted by Thomas, from Parkville on 12 Jan. 2022
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Comment from Hotel Management
19 Jan. 2022
by Polly
Aloha,
Thank you for staying with us. We appreciate your feedback and are glad that you enjoyed our great location. We are sorry the bar in the lobby is under renovation and we hope it will open sometime soon. It was a pleasure having you and we look forward to hosting you again.
5 out of 5
Great area nice views shower was amazing
Posted by Ashley on 17 Dec. 2021
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Comment from Hotel Management
30 Jan. 2022
by Jao
Aloha Ashley,
Thank you for choosing the Ala Moana Hotel. We appreciate you taking the time to complete this survey and in providing feedback about your experience. We also appreciate your kind remarks and look forward to seeing you again in the future.
Mahalo,
Front Office Manager
5 out of 5
Very spacious and clean.
Posted by JYNAIA, from Pleasanton on 10 Dec. 2021
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Comment from Hotel Management
30 Jan. 2022
by Jao
Aloha Jynaia,
Thank you choosing the Ala Moana Hotel. We appreciate you taking the time to complete this survey. We hope that you enjoyed your stay and look forward to seeing you again in the future.
Mahalo,
Front Office Manager
Ala Moana Hotel by Mantra offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A fitness center, spa services, and a terrace are also featured at the eco-friendly Ala Moana Hotel by Mantra. For a fee, parking is available. This 3.5-star Honolulu hotel is smoke free.
1115 guestrooms or units
2 buildings
2 dining venues
2 coffee shops
Built in 1970
Towels for the beach
Charging station for electric cars
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Convenience store
Terrace
Gift shop
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Bar or lounge
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Grocery/convenience store
Laundry facilities
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Parking: Valet parking and self parking available for a surcharge
Room Amenities
Ala Moana Hotel by Mantra offers 1115 accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Honolulu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
LCD television
Cable channels
Premium channels
Movies for purchase
Refrigerator
Microwave
Coffee maker
Luxury bedding
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Signature Prime Steak - Overlooking the ocean, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Dada Salon, Spa & Cafe - Onsite café. Open daily.
Starbucks - This restaurant serves light fare only. Open daily.
Cafe 410 - This buffet restaurant serves breakfast only. Open daily.
Spa Services
Facial treatments
Massages
Hot stone massage
Thai massage
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are not available.
Pet Policy
Pets and service animals are not allowed at Ala Moana Hotel by Mantra
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA) and ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
No rollaway/extra beds available
Service animals not allowed
Debit cards not accepted
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
No gap period between guest stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 200.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: USD 24.50 for adults and USD 15 for children (approximately)
Self parking fee: USD 34.50 per day (in/out privileges)
Valet parking fee: USD 45 per day
A late check-out fee will be charged
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Ala Moana Hotel by Mantra
Ala Moana Honolulu
Ala Moana Hotel Mantra Honolulu
Ala Moana Hotel Honolulu
Hotel Ala Moana
Hotel Moana
Moana Hotel
Ala Moana Hotel Hawaii/Honolulu
Ala Moana Hotel Mantra
Ala Moana Mantra Honolulu
Ala Moana Mantra
You should know
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
