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"This was a back to back wkend stay for us. First wkend I was given a nice room on the fifteenth floor great stay. I loved the accommodations so I book ... " More

By a verified traveller on Tue 09 Jul 2019

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Hotel Description

3.5-star hotel near Royal Hawaiian Center

Oceanside stay

Within a 10-minute walk of this Waikiki hotel, you'll find Waikiki Beach Walk and Royal Hawaiian Center. Waikiki Beach and Hawaii Convention Center are also within half a mile (1 km).

Free breakfast

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and valet parking. Enjoy the spa tub and free continental breakfast each morning.

Free WiFi, refrigerators

In addition to LED TVs with cable channels, the 188 guestrooms offer free WiFi and refrigerators. Other amenities include free newspapers, free local calls, and hair dryers.

Silver King

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$167* Per night/room 2 Mar. - 3 Mar.

Gold Ocean View Room Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Gold Ocean View king Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bronze One King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Silver kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Silver Two Queen Bed

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel LaCroix ratings based on 11 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel LaCroix

Everyone (9) Couples (1) Family (2)
4 out of 5

Posted by on 20 Jun. 2019

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Comment from Hotel Management

21 Jun. 2019 by Darwin Sahagun/Assistant Guest Experience Manager

Aloha Anonymous, Thank you for choosing the Hotel La Croix! We appreciate that you took the time to provide us with your valuable feedback. We look forward to having the opportunity to serve you again in the future.

3 out of 5
Parking fees were excessive $30.00/day. Everything else was great.

Posted by on 9 May 2019

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Comment from Hotel Management

9 May 2019 by Darwin Sahagun/ Assistant Guest Experience Manager

Aloha Anonymous, thank you for taking the time to write a review and sharing your feedback. Please accept our sincere apologies for failing to meet your expectations during your stay with us. We hope you will consider staying with us again in the near future! Mahalo Nui Loa!

5 out of 5

Posted by on 16 Sep. 2019

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Comment from Hotel Management

19 Sep. 2019 by Darwin Sahagun/ Assistant Guest Experience Manager

Aloha Anonymous, Thank you for taking the time to write a review about your stay with us. We strive to fill each guest's experience with Love & Aloha. We are happy to hear you enjoyed your stay with us. We look forward to hosting you again in the near future! With Love & Aloha.

3 out of 5

Posted by on 10 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Darwin Sahagun/ Assistant Guest Experience Manager

Aloha Anonymous, thank you for taking the time to write a review and sharing your feedback. Please accept our sincere apologies for failing to meet your expectations during your stay with us. We hope you will consider staying with us again in the near future! Mahalo Nui Loa!

3 out of 5

Posted by on 10 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Darwin Sahagun/ Assistant Guest Experience Manager

Aloha Anonymous, thank you for taking the time to write a review and sharing your feedback. Please accept our sincere apologies for failing to meet your expectations during your stay with us. We hope you will consider staying with us again in the near future! Mahalo Nui Loa!

4 out of 5

Posted by on 24 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by Darwin Sahagun/ Assistant Guest Experience Manager

Aloha Anonymous, thank you for taking the time to write a review and sharing your feedback. Please accept our sincere apologies for failing to meet your expectations during your stay with us. We hope you will consider staying with us again in the near future! Mahalo Nui Loa!

5 out of 5
This was a back to back wkend stay for us. First wkend I was given a nice room on the fifteenth floor great stay. I loved the accommodations so I booked a second stay for next weekend given a 3rd floor room next to the pool where I imagined there would lotsa fun & noise. I accepted the room I mentioned it to supervisor Naoki who upgraded us to the awesome penthouse. Unfortunately for the second day we were moved out of penthouse to the sixth floor which was very comfortable but not as special as the La Croix penthouse. The theme In this hotel is Love and Aloha, give the props to the team who thought of this theme as it certainly reflected in the aura of the staff and this establishment. Mahalo to Lily for her smooth transition to the second day accommodations.

Posted by on 9 Jul. 2019

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Comment from Hotel Management

10 Jul. 2019 by Darwin Sahagun/ Assistant Guest Experience Manager

Aloha Anonymous, Thank you for taking the time to write a review about your stay with us. We strive to fill each guest's experience with Love & Aloha. We are happy to hear you enjoyed your stay with us. Thank you for recognizing Naoki and Lily, they are both outstanding and we are so blessed to have them as part of our team. We look forward to hosting you again in the near future! With Love & Aloha.

3 out of 5
The room was clean and the bed was comfortable. I was put on the 4th floor with the pool and right across from the elevator.. The room was noisy from people playing at the pool in the evening, the staff cleaning the pool at 7 am and chatting. Also the tourist buses stopped right outside the window and made loud announcements until 9:30pm.

Posted by on 16 Jun. 2019

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Comment from Hotel Management

21 Jun. 2019 by Darwin Sahagun/ Assistant Guest Experience Manager

Aloha Anonymous, thank you for taking the time to write a review and sharing your feedback. Please accept our sincere apologies for failing to meet your expectations during your stay with us. We hope you will consider staying with us again in the near future! Mahalo Nui Loa!

5 out of 5
Liz at reception was an absolute pleasure We had just flown a night flight from Las Vegas and were desperate for some sleep she let us check in early which was a first for us as we had been traveling for over a month and were exhausted Very lovely hotel in a fantastic location will definitely come back and stay here again Thank you

Posted by on 17 Dec. 2018

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Comment from Hotel Management

18 Dec. 2018 by Darwin Sahagun / Night Auditor

Aloha Anonymous, thank you for taking the time to write a review about your stay with us. We strive to fill each guest's experience with Love & Aloha. We are happy to hear you enjoyed your stay with us. Mahalo for recognizing Liz who is an amazing member of our incredible team. We look forward to hosting you again in the near future! With Love & Aloha.

3 out of 5
When I booked the room it said queen size bed and it wasn't. The room was so small I had trouble putting my luggage and myself in the room.

Posted by on 2 Jul. 2018

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Comment from Hotel Management

23 Jul. 2018 by Pearl- Guest Experience Assistant Manager

Aloha Anonymous, I am sorry to hear that your stay with us was not up to standard. Thank you for taking the time to share your valuable feedback with us. We hope that you will give us another chance to host you again in the near future. Love & Aloha

Property Features

Hotel LaCroix offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel LaCroix. For a fee, parking is available. This 3.5-star Honolulu hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 17 levels
  • Continental breakfast (free)
  • Manager's reception (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (14.8 km / 9.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel LaCroix offers 188 air-conditioned accommodations with safes and complimentary newspapers. 55-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Honolulu hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • LED television
  • Cable channels
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is TA-092-308-0704-01.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Tax ID - TA-092-308-0704-01

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 28.74 per accommodation, per night

The resort fee includes:

  • Spa tub access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Sporting facilities or equipment
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room safe and safe insurance
  • Lending library access
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 35 per night (in/out privileges)
  • A facilities fee includes use of:

  • - Fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gateway Hotel
  • Gateway Hotel Waikiki
  • Gateway Waikiki
  • Gateway Waikiki Hotel
  • Hotel Waikiki Gateway
  • Waikiki Gateway
  • Hotel Croix Waikiki
  • Hotel La Croix Hawaii/Honolulu
  • Waikiki Gateway Hotel Hawaii/Honolulu
  • Hotel Croix
  • Croix Waikiki
  • Hotel LaCroix
  • LaCroix Waikiki
  • Hotel La Croix Waikiki
  • Hotel LaCroix Hotel
  • Hotel LaCroix Honolulu
  • Hotel La Croix Waikiki
  • Hotel LaCroix Hotel Honolulu

You should know

  • Pool access available from 9:00 AM to 8:00 PM.
url importing https://www.travelocity.ca/Honolulu-Hotels-Hotel-LaCroix.h49776-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.