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"This was a back to back wkend stay for us. First wkend I was given a nice room on the fifteenth floor great stay. I loved the accommodations so I book
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By a verified traveller on Tue 09 Jul 2019
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Hotel Description
3.5-star hotel near Royal Hawaiian Center
Oceanside stay
Within a 10-minute walk of this Waikiki hotel, you'll find Waikiki Beach Walk and Royal Hawaiian Center. Waikiki Beach and Hawaii Convention Center are also within half a mile (1 km).
Free breakfast
This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and valet parking. Enjoy the spa tub and free continental breakfast each morning.
Free WiFi, refrigerators
In addition to LED TVs with cable channels, the 188 guestrooms offer free WiFi and refrigerators. Other amenities include free newspapers, free local calls, and hair dryers.
Hotel LaCroix ratings based on 11 Verified Reviews
Review Summary
3.7
out of 5
3.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Hotel LaCroix
Everyone (9)Couples (1)Family (2)
4 out of 5
Posted by a verified traveller on 20 Jun. 2019
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Comment from Hotel Management
21 Jun. 2019
by Darwin Sahagun/Assistant Guest Experience Manager
Aloha Anonymous, Thank you for choosing the Hotel La Croix! We appreciate that you took the time to provide us with your valuable feedback. We look forward to having the opportunity to serve you again in the future.
3 out of 5
Parking fees were excessive $30.00/day. Everything else was great.
Posted by a verified traveller on 9 May 2019
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Comment from Hotel Management
9 May 2019
by Darwin Sahagun/ Assistant Guest Experience Manager
Aloha Anonymous, thank you for taking the time to write a review and sharing your feedback. Please accept our sincere apologies for failing to meet your expectations during your stay with us. We hope you will consider staying with us again in the near future! Mahalo Nui Loa!
5 out of 5
Posted by a verified traveller on 16 Sep. 2019
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Comment from Hotel Management
19 Sep. 2019
by Darwin Sahagun/ Assistant Guest Experience Manager
Aloha Anonymous, Thank you for taking the time to write a review about your stay with us. We strive to fill each guest's experience with Love & Aloha. We are happy to hear you enjoyed your stay with us. We look forward to hosting you again in the near future! With Love & Aloha.
3 out of 5
Posted by a verified traveller on 10 Aug. 2019
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Comment from Hotel Management
13 Aug. 2019
by Darwin Sahagun/ Assistant Guest Experience Manager
Aloha Anonymous, thank you for taking the time to write a review and sharing your feedback. Please accept our sincere apologies for failing to meet your expectations during your stay with us. We hope you will consider staying with us again in the near future! Mahalo Nui Loa!
3 out of 5
Posted by a verified traveller on 10 Aug. 2019
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Comment from Hotel Management
13 Aug. 2019
by Darwin Sahagun/ Assistant Guest Experience Manager
Aloha Anonymous, thank you for taking the time to write a review and sharing your feedback. Please accept our sincere apologies for failing to meet your expectations during your stay with us. We hope you will consider staying with us again in the near future! Mahalo Nui Loa!
4 out of 5
Posted by a verified traveller on 24 Jul. 2019
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Comment from Hotel Management
26 Jul. 2019
by Darwin Sahagun/ Assistant Guest Experience Manager
Aloha Anonymous, thank you for taking the time to write a review and sharing your feedback. Please accept our sincere apologies for failing to meet your expectations during your stay with us. We hope you will consider staying with us again in the near future! Mahalo Nui Loa!
5 out of 5
This was a back to back wkend stay for us. First wkend I was given a nice room on the fifteenth floor great stay. I loved the accommodations so I booked a second stay for next weekend given a 3rd floor room next to the pool where I imagined there would lotsa fun & noise. I accepted the room I mentioned it to supervisor Naoki who upgraded us to the awesome penthouse. Unfortunately for the second day we were moved out of penthouse to the sixth floor which was very comfortable but not as special as the La Croix penthouse. The theme In this hotel is Love and Aloha, give the props to the team who thought of this theme as it certainly reflected in the aura of the staff and this establishment. Mahalo to Lily for her smooth transition to the second day accommodations.
Posted by a verified traveller on 9 Jul. 2019
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Comment from Hotel Management
10 Jul. 2019
by Darwin Sahagun/ Assistant Guest Experience Manager
Aloha Anonymous, Thank you for taking the time to write a review about your stay with us. We strive to fill each guest's experience with Love & Aloha. We are happy to hear you enjoyed your stay with us. Thank you for recognizing Naoki and Lily, they are both outstanding and we are so blessed to have them as part of our team. We look forward to hosting you again in the near future! With Love & Aloha.
3 out of 5
The room was clean and the bed was comfortable. I was put on the 4th floor with the pool and right across from the elevator.. The room was noisy from people playing at the pool in the evening, the staff cleaning the pool at 7 am and chatting. Also the tourist buses stopped right outside the window and made loud announcements until 9:30pm.
Posted by a verified traveller on 16 Jun. 2019
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Comment from Hotel Management
21 Jun. 2019
by Darwin Sahagun/ Assistant Guest Experience Manager
Aloha Anonymous, thank you for taking the time to write a review and sharing your feedback. Please accept our sincere apologies for failing to meet your expectations during your stay with us. We hope you will consider staying with us again in the near future! Mahalo Nui Loa!
5 out of 5
Liz at reception was an absolute pleasure
We had just flown a night flight from Las Vegas and were desperate for some sleep she let us check in early which was a first for us as we had been traveling for over a month and were exhausted
Very lovely hotel in a fantastic location will definitely come back and stay here again
Thank you
Posted by a verified traveller on 17 Dec. 2018
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Comment from Hotel Management
18 Dec. 2018
by Darwin Sahagun / Night Auditor
Aloha Anonymous, thank you for taking the time to write a review about your stay with us. We strive to fill each guest's experience with Love & Aloha. We are happy to hear you enjoyed your stay with us. Mahalo for recognizing Liz who is an amazing member of our incredible team. We look forward to hosting you again in the near future! With Love & Aloha.
3 out of 5
When I booked the room it said queen size bed and it wasn't. The room was so small I had trouble putting my luggage and myself in the room.
Posted by a verified traveller on 2 Jul. 2018
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Comment from Hotel Management
23 Jul. 2018
by Pearl- Guest Experience Assistant Manager
Aloha Anonymous,
I am sorry to hear that your stay with us was not up to standard. Thank you for taking the time to share your valuable feedback with us. We hope that you will give us another chance to host you again in the near future. Love & Aloha
Hotel LaCroix offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel LaCroix. For a fee, parking is available. This 3.5-star Honolulu hotel is smoke free.
1 building
188 guestrooms or units
17 levels
Continental breakfast (free)
Manager's reception (free)
Towels for the beach
Poolside lounge chairs
Umbrellas for the pool
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Convenience store
Terrace
Gift shop
Computer for guest use
Newspapers in lobby (free)
ATM
Bellhop
Elevator
No smoking on site
Water dispenser
Family Friendly Amenities
Family property
Outdoor pool1
Free WiFi
Grocery/convenience store
Laundry facilities
Refrigerator
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Valet parking (surcharge)
Transport
Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (14.8 km / 9.2 mi)
Parking: Valet parking available for a surcharge
Room Amenities
Hotel LaCroix offers 188 air-conditioned accommodations with safes and complimentary newspapers. 55-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Honolulu hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
LED television
Cable channels
Refrigerator
Shower and tub combination
Housekeeping (daily)
Newspapers (free)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board available
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Wheelchair accessible
Food & Drink
Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
This property does not allow children.
Rollaway/extra beds are not available.
Pets
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is TA-092-308-0704-01.
Debit cards not accepted
No rollaway/extra beds available
Tax ID - TA-092-308-0704-01
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100.00 per stay
Resort fee: USD 28.74 per accommodation, per night
The resort fee includes:
Spa tub access
Beach loungers
Beach towels
Fitness center access
Sporting facilities or equipment
Business center/computer access
Internet access
Newspaper
Phone calls
In-room safe
In-room safe and safe insurance
Lending library access
Housekeeping
Additional inclusions
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Valet parking fee: USD 35 per night (in/out privileges)
A facilities fee includes use of:
- Fitness facilities
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
