Candlewood Suites Houston NE - Stafford by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A business center and 3 meeting rooms are available. Event space at this hotel measures 300 square feet (27 square meters) and includes conference space. Candlewood Suites Houston NE - Stafford by IHG also features laundry facilities and an elevator. Free self parking is available.
The stay was horrible. Conditions deplorable! No room services, room not cleaned accept one day, bed and linens never changed, elevator not working. Complained to the front desk multiple times. Front desk phone not working. Marijuanna smell on the floor. Looks like people are living there. Dogs in rooms barking just despicable
The rooms where not bad and it was very cheap to stay. The staff was nice.
The BAD.The pool was locked the hole time. And the patio was a wreck none of the appliances worked fire pit, BBq pit ext. It was very noisy most people that were staying there where living there. It has a lot of late night traffic people fight and a lot of slamming doors. I would not stay again.
The place was good. But the staff was extremely cheap. No utensils to use, provided 1 small shower soap a day. No towels. I stayed for a full week and no one cleaned the room. Getting fresh towels, toilet paper and tissue was a big issue. One of the lady in the front desk that worn glasses was marvelous and kind of lenient.
The garbage was full when I checked into the room. There was a strange smell. And there were small bugs crawling around on the floor. The shampoo holder was falling apart. The fridge was wobbly. The hotel could be decent with some improvements.
The rooms smelled like smoke and some rooms smelled moldy. They don't do room service everyday so you need to take your dirty towels to them for them to exchange your towels. Also there was a lot of hair on the clean towels. Won't be staying here again.
*The noise from the upper floor was unbearable couldn't sleep cause of that
*Also the doors are not sound proof, lot of noise
* Shady people in the building
* Expedia says breakfast is included, when we checked there was nothing provided
* Would not visit again
They stay was okay. There was lots of stomping in the rooms above ours. Two different days people kept knocking on our doors, which was very annoying cps being one of the days. There were people that were just hanging around inside the lobby area that potentially lived at the hotel.
The pictures really isnât the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didnât close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep
The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it