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Country Inn & Suites by Radisson, Houston Northwest, TX

3.0 star property
3-star apartment with free WiFi in Houston

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Photo gallery for Country Inn & Suites by Radisson, Houston Northwest, TX

Lobby
Business centre
Free daily full breakfast
Outdoor pool
Studio Suite, 2 Queen Beds, Non Smoking

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
12915 FM 1960 Rd W, Houston, TX, 77065
  • Place, HCA Houston Healthcare North Cypress
    ‪3 min drive‬
  • Place, North Cypress Medical Center
    ‪3 min drive‬
  • Place, Cypress Fairbanks Medical Center
    ‪6 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Houston

In Houston .Within 2 miles (3 km) of this Houston aparthotel, you'll find Cypress Fairbanks Medical Center and Kindred Hospital Houston Northwest. Cosmic Jump Indoor Trampoline Park and North Cypress Medical Center are also within 3 miles (5 km).
View more Aparthotels in HoustonOpens in a new window

What's nearby

  • HCA Houston Healthcare North Cypress - 3 min drive - 3.0 km
  • North Cypress Medical Center - 3 min drive - 3.0 km
  • Cypress Fairbanks Medical Center - 6 min drive - 3.0 km
  • New Medical Horizons II - 6 min drive - 3.0 km
  • NRG Stadium - 30 min drive - 48.2 km

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 38 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Speedy Stop - ‬16 min walk
  • ‪Fogo de Chão - ‬16 min walk
  • ‪Dutch Bros Coffee - ‬7 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Country Inn & Suites by Radisson, Houston Northwest, TX

3-star apartment with free WiFi in Houston
Country Inn & Suites by Radisson, Houston Northwest, TX offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served daily. A library, a terrace, and a vending machine are also featured at the business-friendly Country Inn & Suites by Radisson, Houston Northwest, TX. Free self parking is available.

This 3-star Houston aparthotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • No smoking on site
  • 1 conference room
Country Inn & Suites by Radisson, Houston Northwest, TX offers 65 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium satellite television is provided. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on weekdays only.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch TV with premium satellite channels
  • Library

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Business center
  • Desk
  • Desk chair
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • 2 pets total (up to 50 lbs per pet)
  • Fee: USD 57.50 per pet per day
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Free local calls
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Vending machine

Location highlights

  • Near a hospital

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 floors
  • 65 units
  • Banquet hall
  • Garden

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 57.50 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 57.50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

We should mention

  • The seasonal pool will open May 31 and close October 31.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Holiday Inn Express Houston-Nw
Country Inn Carlson Houston Northwest TX
Country Carlson Houston Northwest TX
Country Inn Suites by Radisson Houston Northwest TX
Country Inn & Suites by Radisson, Houston Northwest, TX Houston

Country Inn & Suites by Radisson, Houston Northwest, TX Reviews

Reviews

6.6
Rating 10 - Excellent. 258 out of 929 reviews
Rating 8 - Good. 229 out of 929 reviews
Rating 6 - Okay. 151 out of 929 reviews
Rating 4 - Poor. 111 out of 929 reviews
Rating 2 - Terrible. 180 out of 929 reviews

6.8/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Terricka

Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t stay it has a terrible odor and family didn’t feel safe
Stayed 4 nights in Dec 2025

2/10 Terrible

Lisa

Disliked: Cleanliness, property conditions & facilities
First room had “live” German roachs, the attendant was very nice and allowed us to switch rooms and encounter the same problem. He was very understanding and said he would approve the refund.
Roach more on the night stand and carpeting
Stayed 1 night in Oct 2025

2/10 Terrible

Blanca

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel smells awful. The carpet is extremely dirty and I bet that’s where the awful smell is coming from
Stayed 1 night in Oct 2025

2/10 Terrible

Jesse James

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Laurie, El Dorado Springs

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The first problem was the tub had no stopper for a bath. The receptionist said she’d call housekeeping. Never happened. There was no hot water for five days. The pool was closed by the Harris County health department. The gym was permanently closed. Housekeeping changed the towels every day but only made the bed every other day. The tv had a webpage pop up that said I had to join something to watch. I ask the desk clerk. He said “we fix”. Nothing happened. The room was clean and comfortable.
Stayed 6 nights in Sep 2025

4/10 Poor

Trimaine

Disliked: Cleanliness, room comfort

Trash never stay here again

The main hallway smells like piss and pneumonia on the old carpet. As soon as he try to give me a room on the first floor, when I walked in it smelled like mold. I went to the front desk and asked for a different room or my money back. He moved me to the third floor, the bathroom tub was rusted and peeling. The hot water lasted about five minutes and once I try to inform the guy at the front desk, he said it was new hot water heaters. I couldn’t take a hot shower because the water did not say hot. The room service lady came to the door saying something (hell idk because I only speak English and not Spanish) and I told her to come in but she never came in to clean the room. It’s not fair when they have staff that cannot speak English and this is America and I will not be learning to speak Spanish. (The lobby looks good)
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, room comfort
Staff was really nice. Room was clean and ac was working in great condition.
Stayed 1 night in Sep 2025

2/10 Terrible

Maria T.

Disliked: Cleanliness, property conditions & facilities
I couldn’t even stay in this place because they don’t even have hot water.
Stayed 2 nights in Sep 2025

2/10 Terrible

LaTeisha

Disliked: Cleanliness, amenities, property conditions & facilities
Having no hot water is not ok. And to not even offer a discount for the inconveniences is poor customer service
Stayed 3 nights in Sep 2025

10/10 Excellent

Phillip

Stayed 1 night in Sep 2025

4/10 Poor

Jerri

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I want called or anything. Traveled 12 hours to arrive to no hot water available. Paid for 2 rooms in advance. Also pool was closed when site said it was open and roaches in my room.
Stayed 2 nights in Sep 2025

2/10 Terrible

Gaby

Disliked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

Yolonda

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst hotels I have ever stayed in. Do Not let the Radisson name fool you. No hot water bathtub was peeling. It's so many different funky smells. DO NOT WASTE YOUR MONEY OR TIME!!!!!
Stayed 2 nights in Sep 2025

6/10 Okay

Mehmet ali

Travelled with family
The location is good, near to shopping markets and restaurants. The staff was helpful. Cleannes is 3 average. The breakfast was poor.
Stayed 2 nights in Sep 2025

2/10 Terrible

Nora

Travelled with family
Disliked: Cleanliness, room comfort

Roaches, Roaches, and More Roaches!!!!

The hotel was infested with roaches. When we pulled our civers back on the bed roaches scattered and they were all over the walls too. We hot switched to another room and it had roaches too. We couldn't even sleep because we were paranoid about the roaches. The boiler broke and there was no hot water. They were rudely rushing everyone out of the hotel. My family couldn't even shower.
Stayed 2 nights in Sep 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Disgusting carpet and no hot water and roaches.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ahmed

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty: bathroom - towels smell bad - roaches - no hot water . No internet. The location smell bad on star to much. I don’t recommend it for no one.
Stayed 1 night in Aug 2025

2/10 Terrible

kimberly

Travelled with family
Disliked: Cleanliness, room comfort

Horrible experience

Horrible i checked out at 11pm. When i arrived the room had a mold and smoke smell and there was roaches on bed and tv stand. I got switched to a different room and same thing after a few hours i had to leave the smell was bad and roaches on bed and there was hair on bed.
Stayed 1 night in Aug 2025

2/10 Terrible

Gaynor

Disliked: Cleanliness, property conditions & facilities
Property is dilapidated, roach infested and smells like mold going down the hallway.
Stayed 1 night in Aug 2025

2/10 Terrible

Tamara

Travelled with family
Disliked: Cleanliness, room comfort

Bugs

Roach Motel
Stayed 2 nights in Aug 2025

2/10 Terrible

Steven

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This was by far the worst hotel experience I’ve ever had. When I first checked into my room, I discovered feces still in the toilet. I requested another room, only to find that the beds and couches were filthy in the second room. Thinking it couldn’t get worse, I asked to be moved again but the third room had roaches. At that point, I didn’t feel safe or comfortable staying in the hotel at all. Despite the terrible conditions, I was still charged for one night, which is completely unacceptable given the circumstances. This hotel is unsanitary, poorly maintained, and not worth the money. I would strongly advise anyone considering staying here to look elsewhere.
Stayed 2 nights in Aug 2025

6/10 Okay

Kasandra

Disliked: Cleanliness
There were roaches into the rooms
Stayed 2 nights in Aug 2025

8/10 Good

roberto

Travelled with family
Liked: Cleanliness, room comfort

Good

Good for one night last minute stay.
Stayed 2 nights in Jul 2025

4/10 Poor

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
Small breakfast options, bed is cheap and uncomfortable, toilet sounded like it was going to fall through the floor when flushed. For a Country Inn and Suites, this is one that is NOT up to the standards of the hotel chain. I've stayed with the chain before and had excellent experience, but this one, definitely not!!!
Stayed 1 night in Aug 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, amenities, property conditions & facilities
The mood here made me so sick I had to leave then they didn’t want to refund me
Stayed 1 night in Jul 2025