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"Easy access to freeway " More

By a verified traveller on Wed 14 Jun 2023

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Hotel Description

Hotel near Houston Natural Science Museum in Houston

Greenway Plaza-Upper Kirby stay

Your stay at this Greenway Plaza-Upper Kirby hotel places you within 3 miles (5 km) of Houston Natural Science Museum and Children's Museum of Houston. Also, MD Anderson Cancer Center is within 3 miles (5 km) and Houston Zoo is within 6 miles (10 km).

Free area shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour gym and perks like a free area shuttle.

Standard Room, 2 Queen Beds (WorkLife)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $136* Per night/room 26 May - 27 May

Standard Room, 1 King Bed (Worklife)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

Everyone (7) Family (2)
5 out of 5
Like that‼️

Posted by on 31 Dec. 2023

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Comment from Hotel Management

2 Jan. 2024 by Crowne Plaza Houston Med-Ctr Galleria Area

Thank you so much for your rating Burt!

4 out of 5

Posted by on 28 Dec. 2023

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Comment from Hotel Management

30 Dec. 2023 by Baylei W.

Thank you for the great feedback you have provided.

5 out of 5

Posted by , from LISLE on 20 Aug. 2023

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Comment from Hotel Management

13 Sep. 2023 by Baylei W.

Thank you for your wonderful review! We look forward to welcoming you back soon.

5 out of 5

Posted by on 29 Jul. 2023

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Comment from Hotel Management

22 Aug. 2023 by Crowne Plaza Team

Thank you Rashel!

5 out of 5
Easy access to freeway

Posted by , from Irving on 14 Jun. 2023

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Comment from Hotel Management

24 Jul. 2023 by Baylei W.

Thank you for your wonderful review! We look forward to welcoming you back soon.

5 out of 5

Posted by , from Lago Vista on 30 Apr. 2023

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Comment from Hotel Management

22 May 2023 by Crowne Plaza Team

How awesome Scott, thank you for your 5/5 rating!

4 out of 5

Posted by on 10 Nov. 2022

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4 out of 5
I initially received a room that wasn't ready for a guest. The desk had been moved across the room because maintenance was working on cable connections (which had wires sticking out of the walls) and the bed did not have a comforter on it. I called the front desk and let them know the issue. Someone came right up, checked the room, confirmed what I had called on and immediately (with no waiting) had a new set of keys for a room across the hall which was perfect. I moved my bags and left the old keys on the bed of the old room. I had no other issues for the remainder of my stay. All employees that I encountered (throughout the hotel) were all very nice and helpful. I just wished that they had a bigger pool/pool area. It doesn't allow multiple groups of people to enjoy the space at the same time. That has nothing to do with the staff though. That's a location/spacing issue.

Posted by , from Springfield Gardens on 7 Jun. 2022

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Comment from Hotel Management

13 Jun. 2022 by Management

Fabienne, thank you for sharing your experience while staying with us. We will use your feedback to improve the quality of our guest's stay. We are working on making things better.

5 out of 5
Travelocity spelled my name wrong backwards good thing the front desk lady knew how to fix it

Posted by on 27 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by GM

I'm glad she was able to help out with the situation, thnk you for staying with us.

1 out of 5
It was old, rusty in areas, the bathroom was not clean, the tub was rusting at the drain and it just felt, overall, shabby.

Posted by on 13 Jun. 2019

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Comment from Hotel Management

14 Jun. 2019 by GM

I apologize your stay was met with these issues. Thank you for bringing it to our attention.

About the Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

Location 2712 Southwest Fwy, Houston, TX 77098

Property Features

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 11 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel. A free area shuttle within 3 miles is available. Parking is available for a fee. This Houston hotel is smoke free.

  • 354 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Houston Station (9.5 km / 5.9 mi)
  • Property shuttles: Free area shuttle within 3 miles
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel offers 354 accommodations with coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Tempur-Pedic beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

2712 Bistro and Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Travel in the New Normal (US Travel - USA)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Valet parking fee: USD 30 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Houston River
  • Crowne Plaza Houston River Oaks
  • Crowne Plaza Oaks Houston
  • Crowne Plaza River Houston
  • Crowne Plaza River Oaks
  • Crowne Plaza River Oaks Hotel
  • Crowne Plaza River Oaks Hotel Houston
  • Crowne Plaza River Oaks Houston
  • Houston Crowne Plaza
  • River Oaks Crowne Plaza Houston
  • Crowne Plaza Houston River Oaks Hotel Houston
  • Crowne Plaza Houston River Oaks Hotel

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.