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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5 star property
3.5-star hotel near Houston Natural Science Museum

Choose dates to view prices

Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Enjoy a city view from the large window, featuring two single beds, a flat-screen TV, and a cozy seating area.
Standing tall in the heart of the city, this hotel boasts a striking vertical facade with evenly spaced windows.
Enjoy a scenic coastal drive along the ocean with a picturesque pier extending into the water.
Conference room with tables, chairs, and large windows.
Relax with a drink at the hotel bar, where you can enjoy a selection of beverages and watch your favorite shows on the multiple TVs.

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Parking available

Explore the area

Map
2712 Southwest Fwy, Houston, TX, 77098
  • Rice University
    ‪2 min drive‬
  • Houston Zoo
    ‪4 min drive‬
  • MD Anderson Cancer Center
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.2 out of 10
Good
(26 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, Tempur-Pedic beds, desk

Standard Room

8.2 out of 10
Very good
(10 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(40 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, Tempur-Pedic beds, desk

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Worklife)

1 bedroom, premium bedding, Tempur-Pedic beds, desk

Standard Room, 1 King Bed (Worklife)

7.6 out of 10
Good
(16 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (WorkLife)

1 bedroom, premium bedding, Tempur-Pedic beds, desk

Standard Room, 2 Queen Beds (WorkLife)

8.0 out of 10
Very good
(9 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Houston

Greenway Plaza-Upper Kirby stay.Your stay at this Greenway Plaza-Upper Kirby hotel places you within 3 miles (5 km) of Houston Natural Science Museum and Children's Museum of Houston. Also, MD Anderson Cancer Center is within 3 miles (5 km) and Houston Zoo is within 6 miles (10 km).

What's nearby

  • Rice University - 2 min drive - 2.3 km
  • Houston Zoo - 4 min drive - 5.2 km
  • MD Anderson Cancer Center - 5 min drive - 4.1 km
  • George R. Brown Convention Center - 6 min drive - 8.5 km
  • Toyota Center - 6 min drive - 7.8 km

Getting around

  • Wheeler Station - 5 min drive
  • Houston Station - 21 min drive
  • Houston William Hobby Airport (HOU) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪IHOP - ‬7 min walk
  • ‪Olive Garden - ‬13 min walk
  • ‪Dessert Gallery Bakery & Cafe - ‬7 min walk

About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5-star hotel near Houston Natural Science Museum
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 8 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Houston Med Ctr-Galleria Area by IHG. Parking is available for a fee.

This 3.5-star Houston hotel is smoke free.

  • 354 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers 354 accommodations with coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 418 out of 1007 reviews
Rating 8 - Good. 203 out of 1007 reviews
Rating 6 - Okay. 146 out of 1007 reviews
Rating 4 - Poor. 102 out of 1007 reviews
Rating 2 - Terrible. 138 out of 1007 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Alexis

Disliked: Staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Mar 2025

2/10 Terrible

Denny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID - Dirty and not to be trusted

Old, dirty and Ola - the front desk manager, hung up on me when i asked to speak to a manager as they wouldnt refund me for early check out
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities

Service iffy, bldg old, breakfast BAD. Staff nice.

It was serviceable. It feels like it used to be a much higher-class hotel and has fallen on hard times. In general, the people were great to interact with, but the actual response was not good. Specific issues: - We went to the front desk and requested an extra pillow and blankets about 8:00 p.m., and were told no problem, they’ll send it up. Nobody ever came up. We went down again just after midnight and the staff had changed. The new people were abrupt and not very friendly and said sorry, housekeeping is gone and they had no pillows. I asked if they’d had them hours ago when we’d first asked, and got “You were misinformed.” No “sorry” or anything. - About 8:30, the toilet clogged and we went to the front desk to ask for a plunger or someone, and they said they’ll send someone. We waited for over an hour and went back down to ask again about the toilet, and someone finally came up. - The breakfast buffet was far lower quality than many free breakfasts; DEFINITELY not worth $19 per person. The description said they had waffles (no); an omelet bar (no); a variety of fresh fruit (some sad melon slices and an apple). Nothing else you couldn’t get at a gas station. Again, the *people* were fine, but they didn’t have much to work with. - The mini-fridge was missing a foot so it tips forward each time you open it. - Over half the channels on the TV were unavailable. - It seemed like only half the elevators were working the whole time. - Little things in disrepair.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leslie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff is awesome! Beds are so comfortable. Sheets are so soft.
Stayed 2 nights in Apr 2025

8/10 Good

Marlee

Stayed 3 nights in Mar 2025

10/10 Excellent

Marlen

Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness
Great accommodation!
Stayed 1 night in Dec 2024

10/10 Excellent

Jesus, Corpus Christi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a business and pleasure trip. The hotel was centrally located for all of my activities.
Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Wouldn't Stay Again

The door wouldn't open after trying 30min they have us another room that didn't have heat. It took them forever to send someone to look at it before again giving us another room
Stayed 1 night in Dec 2024

2/10 Terrible

Edwin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth spending $ on
Stayed 1 night in Mar 2025

10/10 Excellent

KHALIF

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ex ellent service

Stayed 1 night in Mar 2025

10/10 Excellent

Earline

Stayed 3 nights in Mar 2025

6/10 Okay

Katrina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk expect me to know everything, just gave me the key card, and another tag which im not familiar with, and said ‘you are good to go’. And, gave us an occupied room initially.
Stayed 1 night in Mar 2025

6/10 Okay

Kim, Chula Vista

Travelled with partner
Disliked: Cleanliness, amenities
Housekeeping services provided only 1 out of 4 days stay. Had to get set of new towels & coffee from the front desk 2 times. Put the sign on the door to request the cleaning but I guess they didn't understand the sign?????
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Harold

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Good location near downtown Houston and the Galleria. Easy to get where I needed to go
Stayed 1 night in Mar 2025

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, staff & service
Cool hotel for the price
Stayed 3 nights in Mar 2025

10/10 Excellent

Briguitzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Mar 2025

10/10 Excellent

Yaire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Jon

Disliked: Property conditions & facilities

Good Price, Clean Rooms & Beds, but needs updating

I was disappointed. The elevator and the parking garage entrance is in bad need of cleaning and sprucing. because it looked like a low budget hotel. The entire hotel is in need of refreshing. I was especially dissatisfied that there was no mini fridge in the room. I honestly cannot remember the last time I stayed in a room without a mini fridge. The breakfast was good, but a little overpriced. 1 buffet 1 coffee and $5 tip was over $28.00. I stayed here a few years ago and really enjoyed it but was disappointed this time.
Stayed 2 nights in Mar 2025

8/10 Good

Sabrina

Liked: Staff & service
Overall the property needs updating , mold in the bathrooms the staff was very helpful. and tried to make things right.
Stayed 3 nights in Mar 2025

6/10 Okay

Vishval

Travelled with family
Stayed 1 night in Jan 2025