Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5 star property
3.5-star hotel near Houston Natural Science Museum

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Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Point of interest
Exterior
Standard Room, 1 King Bed | Room amenity
Serves breakfast, lunch, and dinner

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
2712 Southwest Fwy, Houston, TX, 77098
  • Place, Richmond Avenue
    ‪5 min walk‬
  • Place, Greenway Plaza
    ‪7 min walk‬
  • Place, Westheimer Road
    ‪13 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

Standard Room, 1 King Bed

7.8 out of 10
Good
(36 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(79 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Worklife)

8.0 out of 10
Very good
(22 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (WorkLife)

8.0 out of 10
Very good
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Houston

Greenway Plaza-Upper Kirby stay.Your stay at this Greenway Plaza-Upper Kirby hotel places you within 3 miles (5 km) of Houston Natural Science Museum and Children's Museum of Houston. Also, MD Anderson Cancer Center is within 3 miles (5 km) and Houston Zoo is within 6 miles (10 km).

What's nearby

  • Richmond Avenue - 5 min walk - 0.5 km
  • Greenway Plaza - 7 min walk - 0.6 km
  • Color Factory Houston - 8 min walk - 0.7 km
  • Westheimer Road - 13 min walk - 1.2 km
  • Lakewood Church - 18 min walk - 1.6 km

Getting around

  • Wheeler Station - 5 min drive
  • Kinder Station - 7 min drive
  • Houston William Hobby Airport (HOU) - 34 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Twin Peaks - ‬6 min walk
  • ‪Kirby Ice House - ‬10 min walk
  • ‪Little Pappasito's Cantina - ‬9 min walk

About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5-star hotel near Houston Natural Science Museum
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 9 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Houston Med Ctr-Galleria Area by IHG. Parking is available for a fee.

This 3.5-star Houston hotel is smoke free.

  • 354 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers 354 accommodations with coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Frequently asked questions

How close is Crowne Plaza Houston Med Ctr-Galleria Area by IHG to the airport?

Crowne Plaza Houston Med Ctr-Galleria Area by IHG is 19.7 mi (34-min drive) away from the Houston William Hobby Airport (HOU) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

As of Apr 10, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Houston Med Ctr-Galleria Area by IHG on May 10, 2026 start from CA $93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Houston Med Ctr-Galleria Area by IHG.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Houston Med Ctr-Galleria Area by IHG, but buffet breakfast is offered for a fee of USD 19 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Free parking is not available at this hotel. Self parking is available for USD 25.00 per day.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG have a pool?

Crowne Plaza Houston Med Ctr-Galleria Area by IHG features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Houston Med Ctr-Galleria Area by IHG to downtown Houston?

Crowne Plaza Houston Med Ctr-Galleria Area by IHG is 3.8 mi away from Houston.

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 671 out of 1403 reviews
Rating 8 - Good. 260 out of 1403 reviews
Rating 6 - Okay. 191 out of 1403 reviews
Rating 4 - Poor. 128 out of 1403 reviews
Rating 2 - Terrible. 153 out of 1403 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Stayed 5 nights in Jan 2026

10/10 Excellent

Vernica

Stayed 4 nights in Oct 2025

10/10 Excellent

BRANDON, BELLINGHAM

Stayed 3 nights in Jan 2026

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Amazing time.
Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was fresh, and the hotel was convenient for me to travel back and from MD Anderson Cancer Center. I will be booking my next stay in July at Crowne Plaza Houston Med. Ctr. James B. Johnson
Stayed 1 night in Jan 2026

10/10 Excellent

Tylor

Stayed 2 nights in Dec 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No issues. Room was fine. Staff was nice.
Stayed 3 nights in Jan 2026

10/10 Excellent

Anthony

Stayed 2 nights in Jan 2026

4/10 Poor

Tiffany

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The whole place need a make over it has a musty smell the water pressure is bed the drink machine on my floor was sold out first night didn’t have heat in my room got moved the next day to what was supposed to be a upgrade the room smells like mildew furniture looked worn out water in the sink barely ran the tub was dirty and from that I got complimentary breakfast and parking I needed some money back
Stayed 3 nights in Jan 2026

4/10 Poor

John

Business traveller
Liked: Cleanliness
Disliked: Amenities
There was no hand soap. One roll of toilet paper. The bathtub drain was so clogged the bathtub started to fill when i showered. Cleaning staff were talking loudly at 2-3 in the morning then during the day the cleaning staff were making a bunch of very loud banging noises in the room next to us. I have no idea what they could have been doing to make that noise. Then on my checkout day we couldn't enter or leave the parking garage because the barcode no longer worked. this was frustrating because i still had business to take care of that day before my checkout time. other then all of those frustrations the staff i talked to was friendly. it kind of seems like there wasn't enough staffing to operate the hotel like it needed to be for the price point.
Stayed 2 nights in Jan 2026

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks Mark!
Stayed 1 night in Dec 2025

4/10 Poor

Lynn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were big and quiet. BEWARE - there is a $100 deposit per room (we had 2 rooms) that is refundable upon checkout BUT if you have a car, there is a $25 per night charge (per car - we had 2) to park in the garage, which is the ONLY option for parking! This fee is taken out of the deposit. Also, housekeeping never came by to clean our room after night #1. To top it off, the hotel's main water pipe broke on day #2 and there was no water for 6 hours. No water bottles were provided and no alternate accommodations arranged for existing hotel guests. Very unprofessional and a critical error on Crowne Plaza's part. We won't be staying there again!
Stayed 2 nights in Dec 2025

10/10 Excellent

Rico ezat

Liked: Amenities
Didn't like thier breakfast choice
Stayed 3 nights in Dec 2025

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully Renovated!!!
Stayed 1 night in Jan 2026

4/10 Poor

BRENDA, los angeles

Liked: Cleanliness
Disliked: Amenities
Clean room, but no hot water. Me and my husband showered with cold water. We brought it up to the front office they sent maintenance up and guess what!? Water was hot... Told my husband they must have turned on the boiler bc we both got cold as water after letting it run for a long bit.
Stayed 1 night in Jan 2026

4/10 Poor

Mostafa

Liked: Staff & service
Disliked: Cleanliness
No breakfast provided
Stayed 3 nights in Jan 2026

2/10 Terrible

Delvia

Stayed 2 nights in Jan 2026

8/10 Good

Sephorah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
No crazy deposit. Rooms were clean and great wouldve loved a dressing gown but breakfast was great. Staff very friendly. Water machine on floor didnt work.
Stayed 6 nights in Oct 2025

6/10 Okay

Prerana Hitesh

Travelled with family
There was an event downstairs, and there were a lot of people and it was loud and there were some not so nice people in the elevator passing comments.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kimberly

Stayed 4 nights in Dec 2025

2/10 Terrible

John

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The front desk staff was very nice. The room had no air conditioning, and although there is a restaurant downstairs you have to physically go down to order food, there is no way to call Them. Seems archaic. Not the best hotel, but very friendly people
Stayed 1 night in Jan 2026

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Quick check in, clean room, responsive staff & secure location
Stayed 2 nights in Jan 2026

2/10 Terrible

Ana maria

Business traveller
Liked: Cleanliness
Disliked: Amenities
Unable to take a shower because water was shut off, call staff and they brought two small bottles of water to shower with to shower with. Very disappointed and the buffet was horrible as well. it was minimum in presented and professionally. I feel that I should get refund for this.
Stayed 3 nights in Dec 2025

2/10 Terrible

Saira

Disliked: Staff & service
Very loud all night, workers working on things-big disturbances. No calls answered, heater not working, very unsafe feeling with incidents being reported as checking in.
Stayed 1 night in Jan 2026

8/10 Good

jose luis

Stayed 9 nights in Dec 2025