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Four Points by Sheraton Houston West

3.5 star property
3.5-star hotel near Baseball USA The Yard

Choose dates to view prices

Photo gallery for Four Points by Sheraton Houston West

Meetings and gatherings take place around a large, rectangular table, surrounded by six comfortable chairs.
Four Points by Sheraton features a modern architectural design with a brick and glass facade, set amidst palm trees and a paved area.
Two double beds with a headboard, a desk, and a flat-screen TV.
Relax in style with a comfortable seating area, coffee table, and fireplace.
Enjoy dining or socializing in this outdoor patio area with a table and chairs.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pet-friendly
  • Pool
  • 24/7 front desk

Explore the area

View in a map
11191 Clay Rd, Houston, TX, 77041
  • Baseball USA The Yard
    ‪3 min drive‬
  • CityCentre
    ‪5 min drive‬
  • Memorial City Mall
    ‪6 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Relax in a spacious room with a large bed, desk, and seating area, offering a comfortable place to unwind and enjoy the view.

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Relax in a spacious room with a large bed, desk, and seating area, offering a comfortable place to unwind and enjoy the view.

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Relax in a stylish room with a large bed, desk, and flat-screen TV.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Relax in a spacious room with a large bed, desk, and seating area, offering a comfortable place to unwind and enjoy the view.

Room, 1 King Bed

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Two double beds with a headboard, a desk, and a flat-screen TV.

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Relax in a spacious room with a large bed, desk, and seating area, offering a comfortable place to unwind and enjoy the view.

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Enjoy quick meal preparation and coffee brewing in this kitchen with microwave and oven.

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Relax in a spacious room with a large bed, desk, and seating area, offering a comfortable place to unwind and enjoy the view.

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Relax in a spacious room with a large bed, desk, and seating area, offering a comfortable place to unwind and enjoy the view.

Deluxe Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Relax in a spacious room with a large bed, desk, and seating area, offering a comfortable place to unwind and enjoy the view.

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

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About the area

Houston

In suburbs.You'll be within 2 miles (3 km) of Baseball USA The Yard and 6 miles (10 km) of CityCentre with a stay here. Memorial City Mall is within 6 miles (10 km) and Westheimer Rd is within 9 miles (15 km).

What's nearby

  • Baseball USA The Yard - 3 min drive - 2.6 km
  • CityCentre - 5 min drive - 6.7 km
  • Memorial Hermann Memorial City Medical Center - 6 min drive - 7.8 km
  • Memorial City Mall - 6 min drive - 8.2 km
  • Westheimer Rd - 9 min drive - 12.7 km

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Tacos La Bala - ‬3 min drive
  • ‪Whataburger - ‬3 min drive

About this property

Four Points by Sheraton Houston West

3.5-star hotel near Baseball USA The Yard
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, 2 meeting rooms, and coworking spaces are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1350 square feet (125 square meters) and includes conference space. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Four Points by Sheraton Houston West. Self parking is free. A complete renovation of Four Points by Sheraton Houston West was completed in July 2022.

This 3.5-star Houston hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 1350 sq ft of conference space
  • 125 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points by Sheraton Houston West offers 158 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters. 49-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

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Hyatt Regency Houston West

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,140 reviews
The price is CA $153
CA $179 total
includes taxes & fees
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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch LCD TV with premium cable channels
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 60.00 per accommodation, per week, plus a one-time cleaning fee of USD 30 and a deposit of USD 50 per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 for adults and USD 5 for children
  • Pet deposit: USD 50 per day
  • Pet fee: USD 60.00 per accommodation, per week plus USD 30 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 19 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open April 01 and close November 17.
  • Pool access available from 7 AM to 10 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Houston West
Sheraton Hotel Houston West
Sheraton Houston West
Sheraton Houston West Hotel
4 Points By Sheraton Houston, Memorial City
Four Points By Sheraton Houston, Memorial City Hotel Houston
Four Points Houston
Houston Four Points
Houston Sheraton
Sheraton Houston West Hotel Houston
Sheraton Houston West Hotel
Four Points by Sheraton Houston West Hotel
Four Points by Sheraton Houston West Houston
Four Points by Sheraton Houston West Hotel Houston

Four Points by Sheraton Houston West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 292 out of 569 reviews
Rating 8 - Good. 144 out of 569 reviews
Rating 6 - Okay. 55 out of 569 reviews
Rating 4 - Poor. 36 out of 569 reviews
Rating 2 - Terrible. 42 out of 569 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Chris

Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was friendly and courteous!!!
Stayed 1 night in May 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Maria

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Ronald

Stayed 5 nights in Apr 2025

2/10 Terrible

Tori

Stayed 2 nights in Jan 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Ronald

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Johntia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint is the bar/restaurant close extremely early.
Stayed 4 nights in Mar 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Disappointed - overall cleanliness is slipping

Ended up having to change rooms late in the 2nd day of my stay because the shower that had been reported that morning was still not repaired. Moved to the new room and got to work responding to day's email from not being in the office and didn't notice until late that the floor of the bathroom had not been mopped since at least the prior occupant's stay - as a guy, looking at an unclean black marble floor, you know what you're looking at. Needless to say, that's just poor and it was too late in the evening for me to change rooms again. I noticed after that that most of the surfaces (sink top, side tables, etc) had clearly not been wiped down in some time. Next morning I go to have breakfast and the only people there were me and the attendant who was intently watching Youtube videos by the bar (I couldn't help but hear them.) I almost sat in a sticky chair that someone had clearly spilled a drink in and onto the floor below. I left the chair to the side of the table to signal "hey - this is a mess." After breakfast, I walked up to the desk to share my concerns as I was leaving and noticed that the chair that I was pointing out was pushed back in and nothing had been cleaned up. This just signals to me a lack of supervision and focus on details. I didn't realize this hotel was part of the Marriott chain but it certainly isn't part of the standards I was taught by Marriott early in my career. Just disappointing - I actually like the hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chassity

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for the Houston Rodeo. The staff was very friendly and accommodating. The room was lovely with Western decor. I enjoyed my stay!
Stayed 1 night in Mar 2025

6/10 Okay

Kevin

Stayed 1 night in Mar 2025

8/10 Good

Caesar

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

2/10 Terrible

Basilio

Disliked: Cleanliness, staff & service, property conditions & facilities
The bar and restaurant was closed due to short of staff . The breakfast was for 10 dollars per day per adult it was horrible, you better of going out for breakfast. There was water bugs in hallway . There was an odor in the hallway and elevator.
Stayed 7 nights in Feb 2025

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two weeks ago, we made a weekend reservation at this hotel, and our experience was absolutely wonderful! Rehab and the rest of the staff provided outstanding service, making us feel welcome and cared for. The hotel was peaceful and relaxing, and the cleanliness was impeccable. Everything about our stay exceeded our expectations. The only thing to keep in mind is that having a car is quite necessary to get around, as public transportation options in the area are limited. Other than that, it was a perfect stay!
Stayed 3 nights in Feb 2025

10/10 Excellent

Theodore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and close to the highway and beltway. Local restaurants a few minutes away.
Stayed 4 nights in Feb 2025

10/10 Excellent

Susie

Stayed 3 nights in Feb 2025

10/10 Excellent

Tenicee

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was good, but the only thing I was not happy about was the latch on the door was broken and the shower would not stay closed! Other than that it was good! I would stay there again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Sargent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the hotel very clean. However, you will need a vehicle for food
Stayed 2 nights in Nov 2024

10/10 Excellent

Vy

Stayed 4 nights in Jan 2025

8/10 Good

Noah

Stayed 1 night in Nov 2024

10/10 Excellent

Tristin

Stayed 1 night in Feb 2025

10/10 Excellent

Clarissa, Hereford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and very clena
Stayed 1 night in Jan 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent except the bath shower floor was quite dirty. We cleaned it ourselves so it wasn’t stains!
Stayed 2 nights in Jan 2025

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get front desk help
Stayed 3 nights in Jan 2025