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Best Western Premier Houston Downtown/Convention Center Hotel

2.5 star property
Hotel near Toyota Center in Houston

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Photo gallery for Best Western Premier Houston Downtown/Convention Center Hotel

Down comforters, in-room safe, desk, laptop workspace
Indoor pool, outdoor pool
Exterior
Lobby
Fitness facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1810 Bell St, Houston, TX, 77003
  • Place, Toyota Center
    ‪3 min walk‬
  • Place, George R. Brown Convention Center
    ‪8 min walk‬
  • Place, Daikin Park
    ‪13 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Down comforters, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Down comforters, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Down comforters, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Down comforters, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Houston

Heart of Houston.Within a 15-minute walk of this Downtown Houston hotel, you'll find Toyota Center and George R. Brown Convention Center. Discovery Green and House of Blues Houston are also within half a mile (1 km).

What's nearby

  • Toyota Center - 3 min walk - 0.3 km
  • Discovery Green - 7 min walk - 0.6 km
  • George R. Brown Convention Center - 8 min walk - 0.7 km
  • House of Blues Houston - 10 min walk - 0.9 km
  • Daikin Park - 13 min walk - 1.2 km

Getting around

  • Kinder Station - 7 min drive
  • Convention District Station - 11 min walk
  • Houston William Hobby Airport (HOU) - 27 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪8th Wonder Brewery - ‬8 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Rodeo Goat - ‬8 min walk
  • ‪Pappasito's Cantina - ‬7 min walk

About this property

Best Western Premier Houston Downtown/Convention Center Hotel

Hotel near Toyota Center in Houston
Best Western Premier Houston Downtown/Convention Center Hotel offers its guests an indoor pool, an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. A business center and a meeting room are available.

A computer station is on site and wired Internet is free in public spaces. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Premier Houston Downtown/Convention Center Hotel. Limited free parking is available on a first-come, first-served basis.

This Houston hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • 1 conference room
  • Dining venue
Best Western Premier Houston Downtown/Convention Center Hotel offers 112 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 20 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in available

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 11 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Houston-Downtown Conv Ctr

Holiday Inn Express Hotel Suites Houston Downtown Conv Ctr

Frequently asked questions

How close is Best Western Premier Houston Downtown/Convention Center Hotel to the airport?

Best Western Premier Houston Downtown/Convention Center Hotel is 9.4 mi (27-min drive) away from the Houston William Hobby Airport (HOU) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Premier Houston Downtown/Convention Center Hotel?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Best Western Premier Houston Downtown/Convention Center Hotel on May 24, 2026 start from CA $177, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Premier Houston Downtown/Convention Center Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Premier Houston Downtown/Convention Center Hotel.

Does Best Western Premier Houston Downtown/Convention Center Hotel offer free breakfast?

Free breakfast isn’t provided at Best Western Premier Houston Downtown/Convention Center Hotel, but cooked-to-order breakfast is offered for a fee of USD 15 for adults and USD 20 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Best Western Premier Houston Downtown/Convention Center Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Premier Houston Downtown/Convention Center Hotel?

Check-in begins at 3 PM.

Is there free parking at Best Western Premier Houston Downtown/Convention Center Hotel?

This hotel offers free self parking.

Does Best Western Premier Houston Downtown/Convention Center Hotel have a pool?

Best Western Premier Houston Downtown/Convention Center Hotel features an indoor pool and an outdoor pool. Guests can enjoy pool access from 6:00 AM to 11 PM.

Does Best Western Premier Houston Downtown/Convention Center Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Premier Houston Downtown/Convention Center Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Premier Houston Downtown/Convention Center Hotel to downtown Houston?

Best Western Premier Houston Downtown/Convention Center Hotel is 0.8 mi away from Houston.

Best Western Premier Houston Downtown/Convention Center Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 365 out of 1003 reviews
Rating 8 - Good. 235 out of 1003 reviews
Rating 6 - Okay. 166 out of 1003 reviews
Rating 4 - Poor. 112 out of 1003 reviews
Rating 2 - Terrible. 125 out of 1003 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tyler

Stayed 1 night in Jan 2026

6/10 Okay

Jacob

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Smells, floor is uneven in the room, roaches in the room
Stayed 1 night in Feb 2026

4/10 Poor

Rodrigo

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
This hotel is seriously neglected and rooms in poor shape. As soon as I entered my room, a distinct moldy smell was evident. The bathroom was in very bad conditions, tub full of "patches" around, not properly sealed to the wall, the shower head was stuck almost behind the wall so pretty much impossible to adjust and the drain was almost fully clogged, quite disgusting. There is no way on earth I would pay ~$270 a night for a room that was probably not worth more than $100 or even less. The only thing that is worth mentioning is that is quite conveniently located close to the Convention Center, just a few minutes walking to it .... but ... there was heavy construction going on and the streets were a muddy mess. This place needs serious renovations instead of badly executed "patching".
Stayed 1 night in Feb 2026

6/10 Okay

Phillip

Stayed 3 nights in Feb 2026

2/10 Terrible

Tina

Disliked: Cleanliness, property conditions & facilities
Never stayed
Stayed 3 nights in Jan 2026

2/10 Terrible

Samuel

Disliked: Cleanliness, amenities, property conditions & facilities
3 of 4 room keys did not function. Room smelled moldy. I was insulted and pushed by a couple of young men while getting into elevator on third floor. I left after one night and wrote off the expense of the room as a loss. Checked into another hotel for a much better experience. This place is a dive.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ali

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and complimentary breakfast and parking. Highly recommended, nice location close to the convention center and downtown.
Stayed 7 nights in Jan 2026

4/10 Poor

Donald

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room smelled like sewage, and also saw that the bathrooms that were outside the room were closed, asked to be moved to a different area.And they said they were sold out. They didn't even seem to want to come, check it out to see if it was something bad or not
Stayed 1 night in Jan 2026

6/10 Okay

Emily

Liked: Property conditions & facilities
Disliked: Amenities
Staff was very nice and accommodating, room was clean enough (not great), and breakfast was good. Pool and hot tub were unusable.. pool was hot tub temperature, hot tub was cold. This was a huge disappointment for my daughter.
Stayed 3 nights in Jan 2026

2/10 Terrible

martin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cet hôtel est une catastrophe, chambre avec rideau de la peinture, les rénovations dans les chambre sont bâclés, tout est fait a la moitié. on a l'impression d'etre sur un chantier. La piscine est non praticable , il y a tellement d'humidité a l piscine qu'on ne voit rien devant soit. Déjeuner très très ordinaire.
Stayed 1 night in Jan 2026

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All. Good
Stayed 2 nights in Jan 2026

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff got me checked in early and quickly.
Stayed 1 night in Jan 2026

4/10 Poor

Francisco

Stayed 1 night in Jan 2026

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Jan 2026

4/10 Poor

LaSynthia

Disliked: Cleanliness, property conditions & facilities, room comfort
Lobby smelled like a dirty bathroom. The hallway to our room reeked of mold. The building is surrounded by ongoing construction which wasn’t disclosed. The elevators kept malfunctioning. Staff were friendly. Bed was comfortable but overall, I would not stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

kayce

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael, Boerne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jan 2026

10/10 Excellent

Rachel

Stayed 1 night in Dec 2025

6/10 Okay

Jennifer Segura

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Sara, Basile

Liked: Cleanliness, amenities
The pool and breakfast was the best
Stayed 2 nights in Dec 2025

10/10 Excellent

clinton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff accommodated me to face the parking lot where my car was parked so I could sleep better. Went to my pacers game against the rockets so it was great to walk one block in this randomly cold Houston
Stayed 1 night in Dec 2025

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Na
Stayed 1 night in Sep 2025

2/10 Terrible

Angel, San Antonio

Stayed 1 night in Dec 2025

4/10 Poor

Alma

Disliked: Cleanliness, property conditions & facilities
The entire hotel was in poor condition. From the outside to inside the room . In desperate need of maintenance from floor to ceilings. Would not stay there ever again.
Stayed 1 night in Dec 2025

2/10 Terrible

Angel, San Antonio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was very dirty. Elevators are not working property and our room had several broken items and tile was peeling off in the bathroom
Stayed 1 night in Dec 2025