For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within a 15-minute walk of this Downtown Houston hotel, you'll find Discovery Green and Downtown Aquarium. Toyota Center and George R. Brown Convention Center are also within 2 miles (3 km).
Dining options, 2 bars/lounges
This eco-friendly hotel includes 2 restaurants, an outdoor pool, and a 24-hour health club. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Unwind with a drink at one of the 2 bars/lounges and enjoy perks like a free area shuttle.
Free Internet, iPod docks
Featuring conveniences like refrigerators and coffee/tea makers, the 955 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. IPod docks, room service, and premium bedding are also available.
Hyatt Regency Houston ratings based on 33 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Hyatt Regency Houston
Everyone (13)Couples (1)Business (2)Family (3)
5 out of 5
staff was wonderful and helpful. Room was nice and
Posted by a verified traveller on 9 Mar. 2020
Was this review helpful to you?
5 out of 5
Posted by a verified traveller on 9 Mar. 2020
Was this review helpful to you?
5 out of 5
Posted by a verified traveller on 7 Mar. 2020
Was this review helpful to you?
2 out of 5
The hotel was so loud. We were on the 11th floor but the open concept, you could hear everyone at the bar or in the lobby.
Posted by a verified traveller on 2 Mar. 2020
Was this review helpful to you?
1 out of 5
checked in. didn't have the room that was already paid for. offered nothing other than to state we shouldn't use Travelocity moving forward. have stayed over 70 nights in 2 years... won't be back.
Posted by WNW99 on 15 Jan. 2020
Was this review helpful to you?
5 out of 5
The hotel was very clean. The staff was very nice and helpful. The view was beautiful.
Posted by a verified traveller on 29 Nov. 2019
Was this review helpful to you?
5 out of 5
Liked everything about this hotel & definitely will return! Great service all around.
Posted by a verified traveller on 28 Oct. 2019
Was this review helpful to you?
5 out of 5
The room was super nice and clean. I love the central bar in the lobby and the variety of food choices/restaurants.
Posted by a verified traveller on 7 Oct. 2019
Was this review helpful to you?
Comment from Hotel Management
15 Oct. 2019
by Deontario Elliott
Thank you for the kind words. We are delighted to hear that you had such a great experience during your stay here at the Hyatt Regency Houston. I am glad to hear that our amazing team was able to accomplish your needs. We will definitely relay this message to the rest of the team. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. We appreciate you taking the time to send us this helpful response. Do not hesitate to reach out if you have any more questions, comments, or concerns.
Cheers,
5 out of 5
The access from the highway to arrive and depart were excellent. My daughter was excited to meet some of the artists that were in a concert we had attended. We gave them privacy to wait for another elevator, but they said they had room. Now they gained a new fan and communicated on social media to say nice to meet you. Glad teens were able to enjoy being teens.
Posted by a verified traveller on 1 Oct. 2019
Was this review helpful to you?
Comment from Hotel Management
15 Oct. 2019
by Deontario Elliott
Thank you for the kind words. We are delighted to hear that you had such a great experience during your stay here at the Hyatt Regency Houston. I am glad to hear that our amazing team was able to accomplish your needs. We will definitely relay this message to the rest of the team. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. We appreciate you taking the time to send us this helpful response. Do not hesitate to reach out if you have any more questions, comments, or concerns.
Cheers,
4 out of 5
Very clean, and very well laid out. I wanted to make a small change to my room, and the staff couldn’t have been more accommodating. It really felt good to be treated like a paying customer. They even offered to let me check in early without having to ask. Top notch customer service, and I’ve stayed in some very nice and expensive hotels.
Hyatt Regency Houston offers its guests an outdoor pool and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 71300 square feet (6624 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Hyatt Regency Houston. A free area shuttle within 3 mi is available. Parking is available for a fee. This 4-star Houston hotel is smoke free.
955 guestrooms or units
30 levels
2 dining venues
2 bars or lounges
71300 sq ft of conference space
6624 sq m of conference space
Built in 1972
Bar by the pool
Coffee shop
Terrace on the roof
Charging station for electric cars
Conference center
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Concierge
Wedding services available
Convenience store
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
Television in lobby
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Airport: Houston, TX (HOU-William P. Hobby) (16.4 km / 10.2 mi)
Train station: Houston Station (1.7 km / 1.1 mi)
Metro station: Main Street Square Station (0.4 km / 0.2 mi)
Property shuttles: Free area shuttle within 3 mi
Parking: Valet parking and self parking available for a surcharge
Room Amenities
Hyatt Regency Houston offers 955 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
IPod dock
In-room dining (limited hours)
Flat-screen television
Cable channels
Premium channels
Movies for purchase
Refrigerator
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Shower and tub combination
Cribs (free)
Rollaway beds (free)
Housekeeping (daily)
Newspapers (free)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily.
Spindletop - This fine-dining restaurant serves dinner only.
Shulas Steakhouse - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Spa Services
Manicures and pedicures
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 10 children stay free when using existing bedding.
Free rollaway/extra beds!
Free cribs (infant beds)!
Pet Policy
Pets: USD 100 per pet, per stay
Maximum 2 per room (weight limit: 75 lbs)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Only service animals are allowed
Service animals exempt from fees/restrictions
Debit cards not accepted
Number of children who can stay free - 10
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 75.00 per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 25 and USD 35 per person (approximately)
Self parking fee: USD 25 per night
Valet parking fee: USD 40 per night (in/out privileges)
Pet fee: USD 100 per pet, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Houston Hyatt
Houston Hyatt Regency
Houston Regency
Houston Regency Hyatt
Hyatt Houston
Hyatt Houston Regency
Hyatt Regency Hotel Houston
Hyatt Regency Houston
Regency Houston
Regency Hyatt Houston
Hyatt Regency Houston Hotel Houston
Hyatt Regency Houston Hotel
Hyatt Regency Houston Hotel
Hyatt Regency Houston Houston
Hyatt Regency Houston Hotel Houston
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
