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TownePlace Suites Indianapolis Keystone

2.5 star property
Hotel near Wine and Canvas in Indianapolis

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Photo gallery for TownePlace Suites Indianapolis Keystone

Suite, 2 Bedrooms | Private kitchen
Seasonal outdoor pool
Exterior
Studio Suite, 1 Queen Bed with Sofa bed
Restaurant
Reviews
8.2

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry

Explore the area

Map
8468 Union Chapel Rd, Indianapolis, IN, 46240
  • Popular LocationFashion Mall at Keystone9 min walk
  • Popular LocationDave & Buster's5 min drive
  • Popular LocationCastleton Square5 min drive
  • AirportIndianapolis, IN (IND-Indianapolis Intl.)32 min drive

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

  • 60 sq m
  • Sleeps 6
  • 2 Double Beds

Studio Suite, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Studio Suite, 1 Queen Bed with Sofa bed

Studio Suite, 1 Queen Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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The price is CA $310
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About the area

Indianapolis

In shopping district.At this hotel, you'll be steps from Wine and Canvas and within a 10-minute walk of Fashion Mall at Keystone. Fastimes Indoor Karting and Castleton Square are also within 3 miles (5 km).

What's nearby

  • Fashion Mall at Keystone - 9 min walk
  • Dave & Buster's - 5 min drive
  • Castleton Square - 5 min drive
  • St. Vincent Indianapolis Hospital - 9 min drive
  • Indiana State Fairgrounds - 11 min drive

Getting around

  • Indianapolis Station - 26 min drive
  • Indianapolis Intl. Airport (IND) - 33 min drive

Restaurants

  • The Cheesecake Factory - 10 min walk
  • Chick-Fil-A - 9 min walk
  • Food Court - 9 min walk
  • P.F. Chang's China Bistro - 7 min walk
  • Maggiano's - 7 min walk

About this property

TownePlace Suites Indianapolis Keystone

Hotel near Wine and Canvas in Indianapolis
TownePlace Suites Indianapolis Keystone offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. The business-friendly TownePlace Suites Indianapolis Keystone also features coffee/tea in a common area, concierge services, and laundry facilities. Self parking is free.

This Indianapolis hotel is smoke free.

  • 82 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2000
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Concierge
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
TownePlace Suites Indianapolis Keystone offers 82 accommodations with video-game consoles and safes. Accommodations have separate sitting areas and are furnished with double sofa beds and dining tables. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Dining table
  • Free cribs/infant beds
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–9:00 AM on weekends
  • Free reception
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch LCD TV
  • Digital channels
  • Premium channels
  • Video-game console

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining table
  • Dishwasher
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Indianapolis
TownePlace Suites Indianapolis Keystone
TownePlace Suites Keystone
TownePlace Suites Keystone Hotel
TownePlace Suites Keystone Hotel Indianapolis
TownePlace Suites Keystone Indianapolis
Towneplace Suites Indianapolis Keystone Hotel Indianapolis
TownePlace Suites Indianapolis Keystone Hotel
TownePlace Suites Indianapolis Keystone Hotel
TownePlace Suites Indianapolis Keystone Indianapolis
TownePlace Suites Indianapolis Keystone Hotel Indianapolis

TownePlace Suites Indianapolis Keystone Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 226 out of 507 reviews" "
Rating 8 - Good. 160 out of 507 reviews" "
Rating 6 - Okay. 63 out of 507 reviews" "
Rating 4 - Poor. 26 out of 507 reviews" "
Rating 2 - Terrible. 32 out of 507 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Tabitha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ransonia

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great respectful staff, excellent location if you’re looking to shop but not wanting to be in the actual traffic from the malls. Fair pricing just would need better remotes but other than that everything was great!
Stayed 2 nights in Dec 2023

10/10 Excellent

Tiffany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was absolutely wonderful! The staff were all super friendly! We were greeted with a smile, a warm welcome and thoughtful gift bag! The free breakfast had so many options that were even allergen friendly! My husband can never eat at the "free breakfast" options dur to allergies but they had soy chocolate milk, gluten free bread at this hotel! The rooms were clean and so spacious! The full kitchen was even fully stocked with dishes to eat & cook!
Stayed 1 night in Nov 2023

4/10 Poor

Rita

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The location was great and the front desk clerk was very friendly. I liked the set up in the room with the kitchenette, but the room had a weird smell when we walked in. The bed sheets didn't fit the bed so they kept slipping of the corners. The house keeping staff knocked on the door at about 8:30 am even though check out wasn't until 12.
Stayed 1 night in Nov 2023

10/10 Excellent

Zachery

Stayed 1 night in Nov 2023

8/10 Good

Christine

Stayed 1 night in Nov 2023

10/10 Excellent

Laura

Stayed 1 night in Nov 2023

2/10 Terrible

Leah

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful!!!!!!
The hotel was loud. Stomping all night long on the floor and up the stairs. When I say ALL night long, I mean ALL NIGHT LONG. We did not sleep the two nights we were there. Everything was dirty. Fold out couch had food and crumbs and dirt all over the mattress. Hair all over the floor in the bathroom and what looked to be pieces of chicken on the floor. The sink faucet was dirty and crusty. The floor in the kitchen was sticky. Your shoes stuck to the floor because of it. Very bad experience all the way around.
Stayed 2 nights in Nov 2023

4/10 Poor

Sairaj Bharath

Travelled with group
Disliked: Staff & service
The reception person is too rude I felt
Stayed 2 nights in Nov 2023

6/10 Okay

Jeff

Travelled with family
Liked: Staff & service, amenities
Convenient close to shopping. Staff was great , the room repairs were done with poor workmanship.
Stayed 1 night in Oct 2023