Holiday Inn Resort Ixtapa All-Inclusive by IHG

3.5 star property
All-inclusive beachfront property with 2 outdoor pools

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Photo gallery for Holiday Inn Resort Ixtapa All-Inclusive by IHG

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Reception
Standard Room, Garden View | View from room
View from room
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • All-inclusive
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Boulevard Ixtapa, Lote 2, Playa El Palmar Ixtapa, Ixtapa, GRO, 40884
  • Place, El Palmar Beach
    ‪12 min walk‬
  • Place, Marina Ixtapa
    ‪2 min drive‬
  • Place, La Ropa Beach
    ‪12 min drive‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪20 min drive‬

Room options

Standard Room, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Garden View

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Standard Room, 1 King Bed, Oceanfront

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Oceanfront

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Ocean View (Up to 3 Guests)

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

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About the area

Ixtapa

On the beach.You'll find Magic World Aquapark and El Palmar Beach within a 15-minute walk of this Ixtapa property. Magic World Aquatic Park and Vista Hermosa Beach are also within 2 miles (3 km).

What's nearby

  • El Palmar Beach - 12 min walk - 1.0 km
  • Delfiniti - 15 min walk - 1.3 km
  • Marina Ixtapa - 2 min drive - 1.9 km
  • Marina Ixtapa Golf Club - 2 min drive - 1.9 km
  • La Ropa Beach - 12 min drive - 10.6 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 23 min drive

Restaurants

  • ‪Tequila y Salsa Brava - ‬3 min walk
  • ‪Bar Cascada - ‬4 min walk
  • ‪Deborah's - ‬4 min walk
  • ‪Casa Morelos - ‬7 min walk
  • ‪Frutas y Flores - ‬6 min walk

About this property

Holiday Inn Resort Ixtapa All-Inclusive by IHG

All-inclusive beachfront property with 2 outdoor pools
Holiday Inn Resort Ixtapa All-Inclusive by IHG is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Holiday Inn Resort Ixtapa All-Inclusive by IHG, you'll find 2 outdoor swimming pools, a 24-hour fitness center, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this property measures 907 square feet (84 square meters) and includes a conference center. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Holiday Inn Resort Ixtapa All-Inclusive by IHG. Free self parking and valet parking are available.

This 3.5-star Ixtapa property is smoke free.

  • 1 building
  • 431 guestrooms or units
  • 3 levels
  • 907 sq ft of conference space
  • 84 sq m of conference space
  • Built in 1983
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Holiday Inn Resort Ixtapa All-Inclusive by IHG offers 431 accommodations with safes and coffee/tea makers. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ixtapa property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Playground
  • Shopping
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Resort Ixtapa All Inclusive
Holiday Ixtapa All Inclusive
Holiday Inn Ixtapa All Inclusive
Holiday Inn Ixtapa
Ixtapa Inclusive By Ihg Ixtapa
Holiday Inn Resort Ixtapa an IHG Hotel
Holiday Inn Resort Ixtapa All Inclusive
Holiday Inn Resort Ixtapa All Inclusive by IHG
Holiday Inn Resort Ixtapa All Inclusive an IHG Hotel
Holiday Inn Resort Ixtapa All-Inclusive by IHG Ixtapa

Holiday Inn Resort Ixtapa All-Inclusive by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 403 out of 1017 reviews
Rating 8 - Good. 314 out of 1017 reviews
Rating 6 - Okay. 175 out of 1017 reviews
Rating 4 - Poor. 67 out of 1017 reviews
Rating 2 - Terrible. 58 out of 1017 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Amanda Ann

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was very disappointed with my stay at the holiday inn resort. The hotel is very outdated and needs major upgrades to the structure of the buildings, elevators, and rooms. When we arrived, they gave us a room that smelled like chemicals and paint. We changed our room immediately. Then we had to wait in line for 30 minutes to eat. The pool water looked cloudy and gross every single day. The property is too small for all the guests they allow. We also had to wait in line to get and return towels, which was ridiculous!!!!! Every day I saw lines at the restaurants. Additionally, the food was terrible!!! it was the same food in each area every single day for breakfast and similar items for lunch and dinner. I’m very disappointed with this booking and I will never stay here again.
Stayed 4 nights in Jul 2025

4/10 Poor

Ronald Dean Tunnell

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

8/10 Good

Moises

Travelled with family
Liked: Cleanliness, amenities
I like the service and the amenities, the staff is friendly
Stayed 3 nights in Jun 2025

10/10 Excellent

Sandra

Travelled with partner
Disliked: Property conditions & facilities
The property it’s old! It needs to be updated
Stayed 7 nights in Jun 2025

10/10 Excellent

María Aurora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muchas gracias!

Maravilloso hotel, el mejor de la zona, comida, personal, habitaciones, instalaciones en general excelentes
Stayed 5 nights in Jun 2025

2/10 Terrible

Josue D

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decepcionado de mi visita, tengo años visitando el hotel y está veze encontré con una habitación sucia con cucarachas, muros muy sucios, mi vista al mar con vidrios con poca visibilidad por lo sucio, la ventana no cerraba bien por lo que se escuchaba mucho ruido, comida bajo de calidad, poca variedad
Stayed 4 nights in Jun 2025

6/10 Okay

Luz Maria

Stayed 2 nights in Jun 2025

6/10 Okay

Vanesa

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities
What I liked about the property was the different room locations . I liked the “Noche Mexicana” event. It was fun. The pool water on the kids side was really cloudy and had a lot of debris. Yes, it rained the days before but staff could have cleaned up the water with nets before pool opened up. The food was okay . Breakfast was poor , almost the same every morning. The burgers that were given at the buffet is the best burger I have had in my life. Not even In-N-Out compares. That says a lot. I saw more than one baby roach in my room. I think the hotel should take care of that ASAP . I’m glad it wasn’t the mom roach that flies . Anyway, overall it’s a nice hotel . Wish the pools were deeper. I’m 5’10” and in the kids side the deepest went to my belly button and on the other side, up to my ribs, so not a big difference in depth. The staff is amazing. Extremely attentive and nice.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Again

The staff aim to please, food was good quality & variety, grounds & pool were kept up top notch. The Fiesta night was the icing on the cake.
Stayed 9 nights in Mar 2025

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience, thanks for making our vacay fun and safe, will highly recommend.
Stayed 5 nights in May 2025

10/10 Excellent

LAZARO

Stayed 4 nights in May 2025

2/10 Terrible

Liliana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No me dieron la habitación por la que pague extra, se salia el agua de la regadera y la comida esta terrible. No lo recomiendo y menos por el precio súper alto para lo mal que esta.
Stayed 3 nights in May 2025

8/10 Good

Ana

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

mario f

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gustavo

Stayed 9 nights in May 2025

6/10 Okay

Mariana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
we scam by one of the tours sales person , we got offer a lot of things for expense price, nothing was done but the transporting from Zihuatanejo to Ixtapa island for $5500.00 pesos for 6 people, then we found out if you go to Zihuatanejo the price per person its only $100.00 pesos per person
Stayed 3 nights in May 2025

8/10 Good

José lino R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Yesenia

Stayed 1 night in Feb 2025

4/10 Poor

Alfonso

Travelled with family
Liked: Cleanliness, property conditions & facilities
This place was overcrowded, had to line up for very poor food selection. The pool was dirty and overcrowded as well. The room was very nice and clean.AC worked, Not an ideal place for foreigners
Stayed 7 nights in Apr 2025

10/10 Excellent

Carlos Josué

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente muchos bonitos recuerdos en ese hotel aunque antes era más excelente. Había demasiada gente sobrepasados los restaurantes.
Stayed 2 nights in Apr 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
not as advertised

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room ocean view
Stayed 4 nights in Apr 2025

10/10 Excellent

Lilia Mireya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Yves

Stayed 3 nights in Apr 2025

8/10 Good

Lissette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great just make sure that every room has hand soap for the next person and freshener.
Stayed 3 nights in Apr 2025