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Tru by Hilton Jacksonville West I 295

3.0 star property
3-star hotel in Northwest

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Photo gallery for Tru by Hilton Jacksonville West I 295

Exterior
Exterior
Free daily buffet breakfast
Terrace/patio
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

View in a map
4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219
  • Place, St. Paul AME Church
    ‪3 min drive‬
  • Place, Richardson Road Park
    ‪3 min drive‬
  • Place, Jacksonville-Baldwin Rail Trail
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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Exterior

Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG

Jacksonville
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 834 reviews
The price is CA $134
CA $152 total
includes taxes & fees
Dec 21 - Dec 22
Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG

About the area

Jacksonville

Northwest stay.Your stay at this Northwest hotel places you within 3 miles (5 km) of Jacksonville-Baldwin Rail Trail and St. Paul AME Church. Also, Richardson Road Park is within 3 miles (5 km) and Edgewood Park is within 6 miles (10 km).

What's nearby

  • St. Paul AME Church - 3 min drive - 3.6 km
  • Richardson Road Park - 3 min drive - 3.0 km
  • Jacksonville-Baldwin Rail Trail - 5 min drive - 3.7 km
  • Florida State College North Campus - 5 min drive - 8.5 km
  • Edgewood Park - 6 min drive - 6.3 km

Getting around

  • Jacksonville Station - 9 min drive
  • La Villa Station - 17 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪Pilot Travel Center - ‬17 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Annie Ru's Carryout And Catering - ‬5 min drive
  • ‪Circle K - ‬5 min drive
  • ‪Circle K - ‬14 min walk

About this property

Tru by Hilton Jacksonville West I 295

3-star hotel in Northwest
Tru by Hilton Jacksonville West I 295 offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Tru by Hilton Jacksonville West I 295 also features laundry facilities, a convenience store, and a front-desk safe. Free self parking is available.

This 3-star Jacksonville hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 4 levels
  • Built in 2024
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Elevator
  • No smoking on site
Tru by Hilton Jacksonville West I 295 offers 82 air-conditioned accommodations with hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Similar properties

Exterior
Holiday Inn Express & Suites Jacksonville W - I295 and I10 by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 490 reviews
The price is CA $157
CA $178 total
includes taxes & fees
Dec 21 - Dec 22
Holiday Inn Express & Suites Jacksonville W - I295 and I10 by IHG

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

TRU Jacksonville West
Tru by Hilton Jacksonville West
Tru by Hilton Jacksonville West I 295 Hotel
Tru by Hilton Jacksonville West I 295 Jacksonville
Tru by Hilton Jacksonville West I 295 Hotel Jacksonville

Reviews

Tru by Hilton Jacksonville West I 295 Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 139 out of 203 reviews
Rating 8 - Good. 33 out of 203 reviews
Rating 6 - Okay. 21 out of 203 reviews
Rating 4 - Poor. 6 out of 203 reviews
Rating 2 - Terrible. 4 out of 203 reviews

Reviews

10/10 Excellent

Miranda

Stayed 1 night in Sep 2025

6/10 Okay

Caitlin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is very much a truck stop area. The hotel is in the same parking lot as a truck stop/gas station in an industrial area. Didnt exactly feel super safe as there were ALWAYS tractor trailers around as well as extra people at all hours.
Stayed 1 night in Sep 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great I’ll be there again
Stayed 3 nights in Sep 2025

10/10 Excellent

Naki

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffenson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked just about everything.
Stayed 1 night in Sep 2025

10/10 Excellent

Waltisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TRU to their name

This was a weekend getaway for my husband & I. From the checkin to checkout everything was awesome. They offer a full breakfast from 7a-9a.
Stayed 2 nights in Aug 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ivan

Stayed 2 nights in Aug 2025

10/10 Excellent

Zanda

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Aug 2025

10/10 Excellent

Ashok, Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and great facilities. Not so good breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

kanticha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Amenities, property conditions & facilities
Clean rooms, quiet, easy check in/out
Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Shelita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the location. Difficult to get in and out of.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamin

Stayed 3 nights in Jul 2025

8/10 Good

Myriele

Was a good experience
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Jun 2025

4/10 Poor

Beth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Liszette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I slept like a baby

Tru is very clean and the staff was very friendly. My room was very clean and the breakfast was hot and delicious.
Stayed 1 night in Jul 2025

4/10 Poor

Bert

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The person that checked me in really helped me out. He got me checked in a bit earlier than check in time, which I really appreciated. The lobby is awesome looking, but other than that, I hated my stay here, and it pains me to say that. The HVAC system was awful. Every time I would set the room temperature on the wall to 70 degrees, the A/C would kick on, when the room hit 70, the heater would kick on and bring the room temperature back up to 75. I don't understand why this would be set that way? It's totally ridiculous. I got horrible sleep due to that. The gym is nice, has a lot of decent equipment to use, but again, was 86 degrees. Why on earth is it 86 degrees in the gym and the HVAC system is locked up so guests can't adjust it. The corners of the room I was in had dirt/debris and it was not super clean. The bathroom was alright and the bed was alright. Would not stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Anaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish breakfast would have lasted longer, didn’t even get to try it due to getting up at 9 usually the places we have been has it open till 10
Stayed 1 night in Jul 2025