Best Western Plus Bourbonnais Hotel & Suites

2.5 star property
Hotel near Northfield Square Mall in Bourbonnais

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Photo gallery for Best Western Plus Bourbonnais Hotel & Suites

Lobby
Terrace/patio
Fitness facility
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
62 Ken Hayes Dr, Bourbonnais, IL, 60914
  • Place, Northfield Square Mall
    ‪1 min walk‬
  • Place, Cinemark Bourbonnais Movies 10
    ‪9 min walk‬
  • Place, Olivet Nazarene University
    ‪4 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, High Speed Internet Access, Microwave and Refrigerator, Desk

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Walk in Shower, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, High Speed Internet Access, Lounge Chair, Desk, Microwave and Refrigerator

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Full Kitchen, Sofabed

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Full Kitchen, High Speed Internet Access

  • Sleeps 4

About the area

Bourbonnais

In Bourbonnais .At this Bourbonnais hotel, you'll be within half a mile (1 km) of Northfield Square Mall and 3 miles (5 km) of Olivet Nazarene University. Also within 9 miles (15 km) are Kankakee Community College and Kankakee River State Park.

What's nearby

  • Northfield Square Mall - 1 min walk - 0.1 km
  • Cinemark Bourbonnais Movies 10 - 9 min walk - 0.8 km
  • Olivet Nazarene University - 4 min drive - 3.9 km
  • Route 66 Raceway - 37 min drive - 60.1 km
  • Harrah's Casino - 43 min drive - 65.3 km

Getting around

  • Kankakee Station - 14 min drive
  • Chicago Midway Airport (MDW) - 66 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Jimmy John's - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬9 min walk

About this property

Best Western Plus Bourbonnais Hotel & Suites

Hotel near Northfield Square Mall in Bourbonnais
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 2519 square feet (234 square meters) and includes conference space. A fitness center, a vending machine, and laundry facilities are also featured at Best Western Plus Bourbonnais Hotel & Suites. Free self parking is available.

This Bourbonnais hotel is smoke free.

  • 102 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2519 sq ft of conference space
  • 234 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Bourbonnais Hotel & Suites offers 102 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

46-inch flat-screen televisions come with premium cable channels and pay movies. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges USD 100.00 for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per day
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of USD 100.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Bourbonnais
Holiday Inn Express Hotel Bourbonnais
Holiday Inn Express Bourbonnais Hotel
Holiday Inn Express Suites Bourbonnais
Best Plus Bourbonnais & Suites
Holiday Inn Express Suites Bourbonnais
Best Western Plus Bourbonnais Hotel & Suites Hotel
Best Western Plus Bourbonnais Hotel & Suites Bourbonnais
Best Western Plus Bourbonnais Hotel & Suites Hotel Bourbonnais

Best Western Plus Bourbonnais Hotel & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 270 out of 513 reviews
Rating 8 - Good. 117 out of 513 reviews
Rating 6 - Okay. 55 out of 513 reviews
Rating 4 - Poor. 38 out of 513 reviews
Rating 2 - Terrible. 33 out of 513 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Anjanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly desk people
Stayed 1 night in Oct 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was loud. If you want a good night sleep, stay away. Ill be asking for a refund
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was nice, hotel was clean however the bed was very uncomfortable
Stayed 1 night in Oct 2025

8/10 Good

Felecia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a few panhandlers around
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The alcoholic drink the bartender made me was a 5-star! The sandwich that she made for my husband was good too , so I had to order one for me too. We slept well and comfy that night.
Stayed 1 night in Oct 2025

10/10 Excellent

Yolanda

Stayed 3 nights in Sep 2025

10/10 Excellent

Kurt G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Sherry

Stayed 2 nights in Sep 2025

10/10 Excellent

Isela

Stayed 1 night in Sep 2025

8/10 Good

Danice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting home

The staff was friendly & attentive when I made some requests. The room was clean with a comfortable bed. The air conditioner could use some servicing- it generated plenty of cold air but was a bit hard to regulate. The bath tub should be replaced as it's floor is not level. Other than that we enjoyed our stay.
Stayed 3 nights in Sep 2025

8/10 Good

Carrie

Liked: Cleanliness, staff & service, room comfort
Hotel needs some updates. Smoke smell in room
Stayed 1 night in Sep 2025

10/10 Excellent

Tianmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super friendly and the room was impeccable. I ended up extending my stay a day and they made it super easy! My total stay was Wednesday through Monday.
Stayed 3 nights in Aug 2025

8/10 Good

Rebecca

Liked: Cleanliness
When we checked in, the front desk person was not friendly. We got to our room and the door was open. There were no towels or washcloths.
Stayed 1 night in Sep 2025

6/10 Okay

Kenyatta

Travelled with family
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Stayed 4 nights in Sep 2025

8/10 Good

Mary

Stayed 1 night in Jul 2025

6/10 Okay

Vavette

Stayed 4 nights in Sep 2025

8/10 Good

Toni

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Caleb

Stayed 1 night in Aug 2025

8/10 Good

Ullanda

Stayed 2 nights in Aug 2025

8/10 Good

Isaac

Stayed 2 nights in Aug 2025

4/10 Poor

brittany

Travelled with family and small children
Disliked: Staff & service, amenities
I would not recommend going to this hotel, I had the worst experience. The lady at the desk charged me twice for two nights, she claimed there was a glitch in the computer. To me it sounds like she didn't know what she was doing. Also I was not told that the pool was closed down until I asked much later on. Unfortunately I'm still waiting on my money to be returned to my account, I definitely will never be staying at this hotel again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 4 nights in Aug 2025