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Grandhotel AMBASSADOR National House

4.5 star property
4.5-star luxury hotel perfect for exploring Karlovy Vary

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Grandhotel AMBASSADOR National House

Photo gallery for Grandhotel AMBASSADOR National House

Regional cuisine
Indoor pool
Superior Double Room
Regional cuisine
Lobby

Overview of Grandhotel AMBASSADOR National House

Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking available
  • LaundryLaundryLaundry

Check out the area

Map
T. G. Masaryka 1088/24, Karlovy Vary, 36001
  • Popular LocationNároďák1 min walk
  • Popular LocationStarbucks1 min walk
  • Popular LocationRepublica Coffee1 min walk
  • Popular LocationKarlovy Vary dolni n. Station6 min walk

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Tower Suite

Tower Suite

Tower Suite

  • 60 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • 23 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Karlovy Vary

City center retreat .Your stay at this hotel will put you steps from Jan Becher Museum and a 5-minute walk from Elizabeth's Spa. Mattoni Mineral Water and Karlovy Vary Christmas Market are also within half a mile (1 km).

What's nearby

  • Elizabeth's Spa - 3 min walk
  • St. Peter and Paul Orthodox Church - 11 min walk
  • Mill Colonnade - 14 min walk
  • Hot Spring Colonnade - 17 min walk
  • Diana Lookout Tower - 14 min drive

Getting around

  • Karlovy Vary dolni n. Station - 6 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 11 min drive

Restaurants

  • McDonald's - 2 min walk
  • Starbucks - 1 min walk
  • Lékárna by City Roasters - 1 min walk
  • Pepe Lopez - 1 min walk
  • New York Burger & Chicken - 1 min walk

About this property

Grandhotel AMBASSADOR National House

4.5-star luxury hotel perfect for exploring Karlovy Vary
Grandhotel AMBASSADOR National House offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A nightclub, spa services, and tour/ticket assistance are also featured at the luxury Grandhotel AMBASSADOR National House. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Karlovy Vary hotel.

  • 83 guestrooms or units
  • 2 bars or lounges
  • Nightclub
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
Grandhotel AMBASSADOR National House offers 83 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

Czech, English, German, Russian

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10.00 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 11 for adults and EUR 11 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.04 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11 for adults and EUR 11 for children
  • Self parking fee: EUR 10.00 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Property is also known as

Grandhotel AMBASSADOR Národní Dům Hotel Karlovy Vary
Grandhotel AMBASSADOR Národní Dům Hotel
Grandhotel AMBASSADOR Národní Dům Karlovy Vary
Grandhotel AMBASSADOR Národní Dům Hotel Karlovy Vary
Hotel Grandhotel AMBASSADOR - Národní Dům Karlovy Vary
Hotel Grandhotel AMBASSADOR - Národní Dům
Grandhotel AMBASSADOR Národní Dům Hotel
Grandhotel AMBASSADOR Národní Dům Karlovy Vary
Grandhotel AMBASSADOR Národní Dům
Karlovy Vary Grandhotel AMBASSADOR - Národní Dům Hotel
Grandhotel AMBASSADOR - Národní Dům Karlovy Vary
Grandhotel AMBASSADOR Národní Dům
Grandhotel AMBASSADOR National House Hotel
Grandhotel AMBASSADOR National House Karlovy Vary
Grandhotel AMBASSADOR National House Hotel Karlovy Vary

Grandhotel AMBASSADOR National House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 126 out of 272 reviews" "
Rating 8 - Good. 106 out of 272 reviews" "
Rating 6 - Okay. 27 out of 272 reviews" "
Rating 4 - Poor. 6 out of 272 reviews" "
Rating 2 - Terrible. 7 out of 272 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ivan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was awesome. Room was perfect. Loved it. The only issue we had was with a rude hostess at the restaurant attached to the hotel. Maybe she had a bad day, but she was far from welcoming. Other then that, super.
Stayed 2 nights in Sep 2023

8/10 Good

Irena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Gary

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We didnt like the older long hairedan at check in. Completely lazy, did not offer to help with bags or anything. If your bahs are heavy, good luck with the stairs if you get this man. Copied our passports for some reason too. Asked the other front desk help and they had no idea why, or where he put this vital info. And they charge for extras like hot water kettle to make in room coffee which there was none to begin with. The pillows were terrible so we asked for smaller pillows and they charged for delivery of these pillows that werent even smaller.. Bonus points for location only. Its a run down place for sure with no access to the room A/C. Its a set temp and not cool enough for July in Karlovy Vary. It was a heat wave! Stear clear, not worth the money.
Stayed 2 nights in Jul 2023

8/10 Good

Ivan

Stayed 1 night in Dec 2022

10/10 Excellent

NOORA

Stayed 2 nights in Oct 2022

10/10 Excellent

Rashid

Travelled with family and small children
It was good
Stayed 1 night in Aug 2022

10/10 Excellent

Jana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room bathroom. Very friendly and helpful male receptionist on check out with excellent english skills.
Stayed 1 night in Aug 2022

10/10 Excellent

abdulwahab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Roksana

Travelled with family
Disliked: Staff & service, property conditions & facilities
TERRIBLE
Staff unavailable when calling reception !!!!!!! they don't even call back ! No coffee maker in the room and Breakfast don't start until 8 am!!!!!!!!!!!!!!!!!!!!!! we had to leave at 5:30 am to catch our Bus back to Prague and I did mention it to the reception guy ( with better English ) the day before ! on the darling morning of our departure , a female receptionist with bare understanding of English and perhaps worst Desk skills tells me that I OWE over 5200 Koruna ( total cost of our stay)!!!! Even after repeatedly mentioning to her that the amount have been paid MONTHS ago view Hotel.ca she kept pointing to the stupid bill that she printed and requesting the total amount ! I showed her my internet hotel.com bill history and told her that the amount has been paid and she then proceed by saying that the amount is for stay and Spa ( minimal English / just saying " you pay this amount & you used spa)!!!!!!! Frustrated , I told her that I was not going to wait all day for her to figure out her error and I had a bus to catch ( hoping she could understand ) and told her that I'm NOT going to repay her the money and left !!!!!!!! absolute disaster . DO NOT GO THERE !!!!!!!
Stayed 2 nights in May 2022