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Best Western Plus Kelowna Hotel & Suites

2.5 star property
Spa hotel near Orchard Park Mall

Choose dates to view prices

Photo gallery for Best Western Plus Kelowna Hotel & Suites

View from room
Exterior
Indoor pool, open 8:00 AM to 11:00 PM, sun loungers
Serves lunch and dinner
Executive Room, 1 King Bed, Non Smoking, Balcony

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

View in a map
2402 Highway 97 N, Kelowna, BC, V1X4J1
  • Place, Orchard Park Shopping Centre
    ‪10 min walk‬
  • Place, Mission Creek Regional Park
    ‪12 min walk‬
  • Place, Orchard Park Mall
    ‪13 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Two Queen Room with Balcony No View

Premium bedding, desk, laptop workspace, blackout drapes

Standard Two Queen Room with Balcony No View

  • Sleeps 4
  • Free WiFi

View all photos for 2 Queen Beds, Non-Smoking, Pet Friendly Room

Combined shower/tub, designer toiletries, hair dryer, towels

2 Queen Beds, Non-Smoking, Pet Friendly Room

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Balcony, Courtyard View

9.0 out of 10
Wonderful
(22 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

8.2 out of 10
Very good
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Balcony (No View)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Balcony (No View)

9.0 out of 10
Wonderful
(22 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

8.8 out of 10
Excellent
(19 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking (Living Room)

Suite, 2 Queen Beds, Non Smoking (Living Room)

Suite, 2 Queen Beds, Non Smoking (Living Room)

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

8.6 out of 10
Excellent
(19 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Balcony, Tower

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Balcony, Tower

9.0 out of 10
Wonderful
(47 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 QUEEN BEDS, Non-smoking, Tower, Refrigerator, BALCONY, FULL BREAKFAST

Premium bedding, desk, laptop workspace, blackout drapes

2 QUEEN BEDS, Non-smoking, Tower, Refrigerator, BALCONY, FULL BREAKFAST

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

9.0 out of 10
Wonderful
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Balcony

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the area

Kelowna

Dilworth Mountain Estates stay.Within a 10-minute walk of this Dilworth Mountain Estates hotel, you'll find Orchard Park Shopping Centre and Mission Creek Regional Park. Also, Orchard Park Mall is within half a mile (1 km) and Planet Lazer is within 2 miles (3 km).

What's nearby

  • Orchard Park Shopping Centre - 10 min walk - 0.9 km
  • Mission Creek Regional Park - 12 min walk - 1.1 km
  • Orchard Park Mall - 13 min walk - 1.1 km
  • Cineplex Cinemas Orchard Plaza - 3 min drive - 1.7 km
  • Planet Lazer - 5 min drive - 2.3 km

Getting around

  • Kelowna Intl. Airport (YLW) - 15 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪Tim Hortons - ‬14 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪The Jammery - ‬8 min walk
  • ‪Cactus Club Cafe - ‬7 min walk

About this property

Best Western Plus Kelowna Hotel & Suites

Spa hotel near Orchard Park Mall
Best Western Plus Kelowna Hotel & Suites offers its guests a full-service spa, an indoor pool, and a hot tub. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 5910 square feet (549 square meters) and includes a conference center. A fitness center, spa services, and a terrace are also featured at the business-friendly Best Western Plus Kelowna Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Kelowna hotel.

  • 1 building
  • 176 guestrooms or units
  • 8 levels
  • 5910 sq ft of conference space
  • 549 sq m of conference space
  • Built in 1968
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Best Western Plus Kelowna Hotel & Suites offers 176 accommodations with designer toiletries and hair dryers. Rooms open to furnished balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and toothbrushes and toothpaste.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is open select days.

Similar properties

2 restaurants; breakfast, lunch, and dinner served
Sandman Hotel & Suites Kelowna
Dilworth Mountain Estates
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
3.5 out of 5, Good, 2,033 reviews
The price is CA $175
CA $205 total
includes taxes & fees
May 31 - Jun 1
Sandman Hotel & Suites Kelowna

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM

Express check-in available

Minimum check-in age: 19

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day, plus a deposit of CAD 100 per stay
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: CAD 5 per day
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 11:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Hotel Kelowna

Best Western Kelowna

Best Western Kelowna PLUS

Best Western PLUS Kelowna

Best Western PLUS Kelowna Hotel

Kelowna Best Western

Kelowna Best Western PLUS

BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley

Best Western Plus Kelowna Hotel And Suites

Best Western Plus Kelowna Hotel Kelowna

Best Western Plus Kelowna Hotel Suites

Plus Kelowna & Suites Kelowna

Best Western Plus Kelowna Hotel & Suites Hotel

Best Western Plus Kelowna Hotel & Suites Kelowna

Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Frequently asked questions

How close is Best Western Plus Kelowna Hotel & Suites to the airport?

Best Western Plus Kelowna Hotel & Suites is 6.1 mi (15-min drive) away from the Kelowna Intl. Airport (YLW) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Kelowna Hotel & Suites?

As of May 29, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Kelowna Hotel & Suites on Jun 14, 2026 start from CA $208, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Kelowna Hotel & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Kelowna Hotel & Suites.

How close is Best Western Plus Kelowna Hotel & Suites to the beach?

This hotel is 11.7 mi (19-min drive) from Gellatly Dog Beach and 12.5 mi (28-min drive) from Willow Beach. Don't forget your sunscreen!

Does Best Western Plus Kelowna Hotel & Suites offer free breakfast?

Best Western Plus Kelowna Hotel & Suites offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Best Western Plus Kelowna Hotel & Suites?

No, there is no casino at this hotel, but Lake City Casino (7-min drive) is nearby.

What time is check-in at Best Western Plus Kelowna Hotel & Suites?

Check-in start time: 4 PM; Check-in end time: 1 AM.

Is there free parking at Best Western Plus Kelowna Hotel & Suites?

This hotel offers free self parking. Extended parking is available for CAD 5 per day.

Does Best Western Plus Kelowna Hotel & Suites have a pool?

Best Western Plus Kelowna Hotel & Suites features an indoor pool. Guests can enjoy pool access from 8:00 AM to 11:00 PM.

Does Best Western Plus Kelowna Hotel & Suites have a spa?

This hotel has a spa, which features massages.

How close is Best Western Plus Kelowna Hotel & Suites to downtown Kelowna?

Best Western Plus Kelowna Hotel & Suites is 3 mi away from Kelowna.

Best Western Plus Kelowna Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 538 out of 1001 reviews
Rating 8 - Good. 318 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Elena

Stayed 4 nights in Feb 2026

8/10 Good

Andrew

Stayed 3 nights in Feb 2026

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities
Comfy bed, lovely staff, great location.
Stayed 1 night in Feb 2026

8/10 Good

Sheri

Stayed 1 night in Feb 2026

8/10 Good

nicole

Stayed 3 nights in Feb 2026

10/10 Excellent

Ken

Stayed 3 nights in Feb 2026

8/10 Good

Britt

Travelled with family and small children
Liked: Cleanliness
Staff was great
Stayed 2 nights in Feb 2026

8/10 Good

Timiya

Travelled with family and small children
Liked: Cleanliness
The room was big and able to accommodate our group of 4 which was nice. The breakfast was good and had lots of options. The hotel was close to lots of things to be able to get around and get out for our first time in Canada. The room had a full size refrigerator and freezer and a stovetop with cups, plates, pans and utensils. The price was good even for it being last minute.
Stayed 3 nights in Feb 2026

2/10 Terrible

Shawn

Liked: Amenities
Disliked: Staff & service
3 staff doing nothi g at breakfast ive NEVER had a pancake i could t cut through with a knife hard or NOT with a metal knife! We prechecked in as asked arrived at 330 for the poor staff check in giy to being yelled st as rooms werent ready for them and he was by himslf manager apparently off and no help we paid for a good room mirror above jacuzzi was dorry need i go on?
Stayed 1 night in Feb 2026

10/10 Excellent

levon

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Feb 2026

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
Staff, pool, hot tub, breakfast and 97 grill food was great. Melissa was a great welcoming waitress in the grill. Maria was a super hostess for Breakfast.
Stayed 2 nights in Feb 2026

8/10 Good

Jimmy

Stayed 1 night in Feb 2026

6/10 Okay

William

.
Stayed 3 nights in Jan 2026

8/10 Good

Irena

Stayed 1 night in Feb 2026

10/10 Excellent

yu

Stayed 1 night in Jan 2026

6/10 Okay

Mike

Stayed 1 night in Jan 2026

8/10 Good

Carolyn

Liked: Cleanliness, property conditions & facilities
One of the main reasons I chose this hotel was that they advertised a hot tub. Nowhere on their website doesn’t say that the hot tub is located outside. That was disappointing for me because I will not go in a hot tub that is located outside when it’s -6°. I did like the fact that the showerhead was in the roof for us tall people. I did not have to bend over backwards to wash my hair. The placement of the toilet paper was awkward because it was behind you when you sat on the toilet. Overall, the hotel was clean and it was very quiet.
Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Yes clean room courteous staff great amenities
Stayed 1 night in Jan 2026

4/10 Poor

Cecile

Liked: Cleanliness, staff & service
The room was ok. However we don’t know why every time we get a room booked through hotels.com we always get a handicapped room? The only problem we have with that is that everything is so low. Light switches, sinks, makeup light is super low and we got to be in the monthly rental part and not the actual hotel?
Stayed 1 night in Jan 2026

10/10 Excellent

Leah

Stayed 1 night in Jan 2026

8/10 Good

Janeen

Stayed 3 nights in Jan 2026

10/10 Excellent

Coady

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2025

8/10 Good

Norm

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Jan 2026

8/10 Good

Regina Marie

Travelled with partner
Liked: Cleanliness
Having a restaurant/pub on site was nice. Room service was available.
Stayed 7 nights in Jan 2026