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Best Western Plus Kelowna Hotel & Suites

Property class: 3
3-star spa hotel near Kelowna General Hospital

Choose dates to view prices

Photo gallery for Best Western Plus Kelowna Hotel & Suites

A balcony with a view of a modern building and a landscaped area.
A hotel with a prominent 'Best Western Plus' sign, a large building with multiple floors, and a covered outdoor area with seating.
A hotel room with a large bed, a separate bathroom with a bathtub, a small bedside table, a nightstand, and a window with a view.
A bar area with a counter, stools, and a seating area with tables and chairs.
A large indoor swimming pool with clear glass walls, concrete pillars, and a spacious area with seating and plants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

View in a map
2402 Highway 97 N, Kelowna, BC, V1X4J1
  • Place, Xperience Games Kelowna
    ‪7 min walk‬
  • Place, Mission Creek Regional Park
    ‪10 min walk‬
  • Place, Orchard Park Mall
    ‪13 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, Balcony, Courtyard View

8.8 out of 10
Excellent
(23 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

A hotel room with a large bed, two bedside tables with lamps, a small drawer, and a large window with sheer curtains.

Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

8.0 out of 10
Very good
(16 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

A hotel room with two beds, a desk with a TV, a chair, and a lamp.

Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

9.2 out of 10
Wonderful
(23 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

A hotel room with a large bed, a desk, a chair, a television, and a window with a city view.

Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

8.6 out of 10
Excellent
(20 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Living Room)

A modern living room with a sofa, a round table, and a television.

Suite, 2 Queen Beds, Non Smoking (Living Room)

8.0 out of 10
Very good
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

A hotel room with a large bed, two bedside tables with lamps, a wooden nightstand, and a view of the city through large windows.

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a small round table, and a red chair.

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(12 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

Room

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

8.6 out of 10
Excellent
(20 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Tower

A hotel room with two beds, a desk, a chair, and a television.

Standard Room, 2 Queen Beds, Balcony, Tower

9.0 out of 10
Wonderful
(53 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

A hotel room with a large bed, two bedside tables with lamps, a nightstand, and a window with curtains.

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

A hotel room with a bed, a desk with a TV, a chair, a sofa, and a view of the city.

Executive Room, 1 King Bed, Non Smoking, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

9.2 out of 10
Wonderful
(12 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a large bed, a desk, a chair, a television, and a window with a city view.

Standard Room, 1 Queen Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Balcony

A hotel room with a bed, bedside tables, a desk, a chair, and a lamp.

Standard Room, 1 Queen Bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Kelowna

Dilworth Mountain Estates stay.Within a 15-minute walk of this Dilworth Mountain Estates hotel, you'll find Mission Creek Regional Park and Orchard Park Mall. Planet Lazer and Parkinson Recreation Centre are also within 2 miles (3 km).

What's nearby

  • Xperience Games Kelowna - 7 min walk - 0.7 km
  • Mission Creek Regional Park - 10 min walk - 0.9 km
  • Orchard Park Mall - 13 min walk - 1.1 km
  • Orchard Plaza Shopping Centre - 2 min drive - 1.7 km
  • Planet Lazer - 4 min drive - 2.3 km

Getting around

  • Kelowna Intl. Airport (YLW) - 15 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪The Jammery - ‬8 min walk
  • ‪Cactus Club Cafe - ‬7 min walk
  • ‪JOEY Kelowna - ‬11 min walk
  • ‪Tokyo 1 Asian Buffet - ‬13 min walk

About this property

Best Western Plus Kelowna Hotel & Suites

3-star spa hotel near Kelowna General Hospital
Best Western Plus Kelowna Hotel & Suites offers its guests a full-service spa, an indoor pool, and a hot tub. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 5910 square feet (549 square meters) and includes a conference center. A fitness center, spa services, and a terrace are also featured at the business-friendly Best Western Plus Kelowna Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Kelowna hotel.

  • 1 building
  • 176 guestrooms or units
  • 8 levels
  • 5910 sq ft of conference space
  • 549 sq m of conference space
  • Built in 1968
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Best Western Plus Kelowna Hotel & Suites offers 176 accommodations with designer toiletries and hair dryers. Rooms open to furnished balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and toothbrushes and toothpaste.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is open select days.

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  • Pool
  • Hot tub
  • Pet friendly
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day, plus a deposit of CAD 100 per stay
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: CAD 5 per day
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 11:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Hotel Kelowna
Best Western Kelowna
Best Western Kelowna PLUS
Best Western PLUS Kelowna
Best Western PLUS Kelowna Hotel
Kelowna Best Western
Kelowna Best Western PLUS
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Frequently asked questions

How close is Best Western Plus Kelowna Hotel & Suites to the airport?

Best Western Plus Kelowna Hotel & Suites is 6.1 mi (15-min drive) away from the Kelowna Intl. Airport (YLW) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Kelowna Hotel & Suites?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Kelowna Hotel & Suites on Nov 15, 2026 start from CA $161, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Kelowna Hotel & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Kelowna Hotel & Suites.

How close is Best Western Plus Kelowna Hotel & Suites to the beach?

This hotel is 3.5 mi (6-min drive) from Downtown Kelowna Beach and 4 mi (7-min drive) from Pandosy Waterfront Park. Don't forget your sunscreen!

Does Best Western Plus Kelowna Hotel & Suites offer free breakfast?

Best Western Plus Kelowna Hotel & Suites offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Best Western Plus Kelowna Hotel & Suites?

No, there is no casino at this hotel, but Chances Casino Kelowna (4-min drive) and Playtime Casino Kelowna (7-min drive) are nearby.

What time is check-in at Best Western Plus Kelowna Hotel & Suites?

Check-in start time: 4 PM; Check-in end time: 1 AM.

Is there free parking at Best Western Plus Kelowna Hotel & Suites?

This hotel offers free self parking. Extended parking is available for CAD 5 per day.

Does Best Western Plus Kelowna Hotel & Suites have a pool?

Best Western Plus Kelowna Hotel & Suites features an indoor pool. Guests can enjoy pool access from 8:00 AM to 11:00 PM.

Does Best Western Plus Kelowna Hotel & Suites have a spa?

This hotel has a spa, which features massages.

How close is Best Western Plus Kelowna Hotel & Suites to downtown Kelowna?

Best Western Plus Kelowna Hotel & Suites is 3 mi away from Kelowna.

Best Western Plus Kelowna Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1012 reviews
Rating 8 - Good. 317 out of 1012 reviews
Rating 6 - Okay. 93 out of 1012 reviews
Rating 4 - Poor. 32 out of 1012 reviews
Rating 2 - Terrible. 36 out of 1012 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, clean room very friendly staff.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, love the small kitchenette and the staff were friendly and breakfast is good
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, comfortable bed, nice breakfast. The staff were great and the young lady ( trainee) was very friendly and accommodating
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very comfy bed and great breakfast!!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Walkable to everything. Clean and helpful staff.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Breakfast wasn't the greatest however.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely stay
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all, a pretty good stay. It would have been awesome if their was a sauna or steam room.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is shallow and cold the hot tubs fit 2 people only but everything was clean and the breakfast that comes with your stay is absolutely fantastic and more then makes up for it
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our place to stay in Kelowna. And convenient location.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was well staffed, clean, Resonable and ample. Well done, might be a real hook.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our visit. The pub was great!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Court yard with the view and balcony was excellent
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and super friendly staff!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Staff & service
Pleasantly surprised by the breakfast options! Lots to choose from and was something different each day. Staff were very attentive and continually replaced low stock food and made sure tables were cleaned as soon as possible.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel stay was great. The rooms are clean, the staff is friendly and the hotel is centrally located. It’s nothing fancy but exactly what we needed. We brought our dog and he was greeted with local treats which was such a cute addition. I would stay here again!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and spacious. Bed very comfortable. Breakfast was awesome Staff was kind and friendly. They were awesome with my dogs. Really pleased with this property.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Would go back.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean rooms and good breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Loved the ambiance, breakfast, everything!
Stayed 17 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the spacious breakfast room. It was easy to walk to local businesses.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay :)
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly. Your breakfast could be better. Egg omelette and scrambled eggs were not great
Stayed 2 nights in Jul 2026