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Hyatt Place Kelowna

3-star property
1915 ENTERPRISE WAY, Kelowna, BC 1-855-887-0424
4.6 out of 5
Wonderful!
See all 5 travelocity Reviews

"Complimentary breakfast was great! " More

By a verified traveller on Sun 05 Feb 2023

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Hotel Description

3-star hotel near Orchard Park Mall

Dilworth Mountain Estates stay

A stay at this Dilworth Mountain Estates hotel places you within half a mile (1 km) of Orchard Park Mall and 3 miles (5 km) of Prospera Place. Kelowna General Hospital and Lake City Casino are also within 3 miles (5 km).

Free breakfast

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Enjoy the free continental breakfast each morning.

Room, 1 King Bed with Sofa bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $171* Per night/room 20 Apr. - 21 Apr.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible (2 Queen Beds with Sofa bed, Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible, View (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Kelowna ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Kelowna

Everyone (2) Couples (2) Family (2)
5 out of 5
Clean facilities. Nice location.

Posted by , from Calgary on 14 Oct. 2022

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Comment from Hotel Management

8 Dec. 2022 by Georgia

Dear Mr. VelasquezThank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If we can be of any assistance to you, please contact the hotel directly. We look forward to being of service to you in the near future.Best regards,Guest Services TeamHyatt Place Kelowna

5 out of 5

Posted by , from KAMLOOPS on 16 May 2022

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5 out of 5

Posted by , from MAPLE RIDGE on 15 Oct. 2021

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5 out of 5
Complimentary breakfast was great!

Posted by , from SURREY on 5 Feb. 2023

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Comment from Hotel Management

5 Feb. 2023 by Faye

Dear Ms. Laura, Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If we can be of any assistance to you, please contact the hotel directly. We look forward to being of service to you in the near future. Best regards, Guest Services Team Hyatt Place Kelowna

3 out of 5
We loved the location, the underground parking and room. The room was clean, modern and had an extremely comfortable bed. We love Hyatt’s and the Kelowna Hyatt Place didn’t disappoint, it was wonderful as always. The staff were friendly and helpful. I wish during check in the staff would’ve been more clear on Covid protocols for use of the facilities. Amenities cost wasn’t put in the add for the room when purchasing, which we would’ve liked for we always forget in Canada that is a standard. Overall we loved the Hyatt Place Kelowna. It’s clean, comfortable and a great price for your stay.

Posted by , from Jamestown on 6 Feb. 2022

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Comment from Hotel Management

8 Feb. 2022 by Ron (Front Desk Agent)

Dear Jocelyn, Thank you for sharing your recent experience with us! We were delighted to hear that your overall stay was a positive one. I apologize that we did not meet some of your expectations. Please know that your comments and issues will be looked into and addressed. We hope to welcome you back to the Hyatt place Kelowna in the near future.

About the Hyatt Place Kelowna

Location 1915 ENTERPRISE WAY, Kelowna, BC V1Y9S9

Property Features

Hyatt Place Kelowna offers its guests an indoor pool and a fitness center. There's a coffee shop/cafe on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1980 square feet (184 square meters) and includes conference space. The business-friendly Hyatt Place Kelowna also features laundry facilities, dry cleaning/laundry services, and express check-in. For a fee, parking is available. This 3-star Kelowna hotel is smoke free.

  • 161 guestrooms or units
  • 1980 sq ft of conference space
  • 184 sq m of conference space
  • Continental breakfast (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Sofa bed

Internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hyatt Place Kelowna offers 161 accommodations with safes and coffee/tea makers. Accommodations are furnished with unspecified sofa beds and desks. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pull-out sofa bed
  • Flat-screen television
  • Coffee maker
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25 per pet, per night
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Food service has been amended for enhanced safety
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 12.00 per night
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Kelowna Hotel
  • Hyatt Place Kelowna Kelowna
  • Hyatt Place Kelowna Hotel Kelowna
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.