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 Kingston •1 Room
 Kingston • 1 Room
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Ambassador Hotel & Conference Centre

3.5-star property
1550 Princess St, Kingston, ON 1-855-887-0424
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3.4 out of 5
See all 10 Travelocity Reviews

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Hotel Description

Family-friendly 3.5-star hotel near Queen's University

Near the airport

Within 3 miles (5 km) of this Kingston hotel, you'll find Queen's University and Kingston Centre. International Hockey Hall of Fame and George Taylor Richardson Memorial Stadium are also within 3 miles (5 km).

Free water park, dining

Free water park access and an indoor pool are featured at this eco-friendly hotel. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Enjoy a meal from the restaurant and perks like free self parking and free WiFi.

Free WiFi, refrigerators

The 245 individually furnished guestrooms offer free WiFi and room service. Digital TV, refrigerators, and coffee/tea makers are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$94* Per night/room 16 Dec. - 17 Dec.

Premium Room, 1 King Bed with Sofa bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 5 Max

Comfort Studio Suite, 1 Queen Bed with Sofa bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Suite, 1 Bedroom, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ambassador Hotel & Conference Centre ratings based on 10 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ambassador Hotel & Conference Centre

Everyone (5)
4 out of 5

Posted by on 9 Nov. 2019

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Comment from Hotel Management

9 Nov. 2019 by Quincy

Thank you for taking the time to leave us a review about your recent stay. Your feedback is essential to our continued improvement. I am happy that you enjoyed time with us, and we look forward to seeing you again in the future. Please let us know what we could do to make your next stay even better. Let’s turn that 4 into a 5! Best Regards, Quincy

4 out of 5

Posted by on 24 Oct. 2019

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Comment from Hotel Management

25 Oct. 2019 by Quincy

Thank you for taking the time to leave us a review. Your feedback is essential for our continued improvement. I am happy that you enjoyed your stay. I hope you decide to stay with us during your next visit to Kingston. Let us know what we could have done to turn that 4 into a 5! Best Regards, Quincy

4 out of 5

Posted by on 17 Sep. 2019

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Comment from Hotel Management

17 Sep. 2019 by Maria

Thank you for taking the time from your busy time to rate your stay! Please, let us know how we can turn that 5 into 5. Your feedback it is important for us.

3 out of 5
The pool facilities are great for children, complete with lifeguards (who are quite intense I might add). The rooms are fine- simple. The beds are comfortable, washroom was clean. But the curtains suck (the sun shines right through the sides), and the air conditioner was loud and made our kids cough the entire time.

Posted by on 3 Aug. 2019

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Comment from Hotel Management

5 Sep. 2019 by Maria

Thank you for taking the time from your busy day to write a review! I am sorry to hear you feel your stay was less than exceptional. I understand your frustration with your stay and I will pass on your feedback to the appropriate management to ensure that it gets remedied. Your feedback it is important for us.

4 out of 5
Very friendly,elevators and glass looking outside of elevators had cob webs/dirty looking

Posted by on 22 Mar. 2019

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Comment from Hotel Management

23 Mar. 2019 by Maria

thank you for taking the time from your busy schedule to write a review! Your feedback is important for us. I will passed it to maintenance manager.

4 out of 5

Posted by on 22 Aug. 2019

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Comment from Hotel Management

30 Aug. 2019 by Maria

Thank you for the rating! Please let us know how we can turn that 4 into a 5.

5 out of 5

Posted by on 13 Aug. 2019

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Comment from Hotel Management

30 Aug. 2019 by Maria

Thank you for the rating!

1 out of 5

Do NOT stay here!

Do NOT stay here. The staff is rude, inconsiderate, and completely unwilling to accomodate guests. I will never stay here again. We actually left and went down the road to a very nice little motel, that was 1/2 the price cleaner and a much better room. This place is stuck in the 70's and has the attitude of the dive it is. They very nearly ruined a Valentine weekend after we had driven all the way from the Toronto area. Never again.

Posted by on 16 Feb. 2009

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1 out of 5

Do NOT stay here!

Do NOT stay here. The staff is rude, inconsiderate, and completely unwilling to accomodate guests. I will never stay here again. We actually left and went down the road to a very nice little motel, that was 1/2 the price cleaner and a much better room. This place is stuck in the 70's and has the attitude of the dive it is. They very nearly ruined a Valentine weekend after we had driven all the way from the Toronto area. Never again.

Posted by on 16 Feb. 2009

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4 out of 5

Nice Hotel

This hotel is very nice and comfortable. It is especially nice for business travel or families wanting a couple of days away from home. Fantastic waterslide! They have done many upgrades over the past couple of years which include a waterslide and an upgraded section of rooms. They have great food, wonderful, friendly service. The downside is that it is a ten minute taxi ride to the downtown core. We usually stay in the juniour executive rooms which are very nice, BUT be careful to request a room which is NOT beside the elevator or you too will be UP and DOWN all night long!

Posted by on 1 Sep. 2006

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About the Ambassador Hotel & Conference Centre

Location 1550 Princess St, Kingston, ON K7M9E3

Renovations + Closures

The following facilities will be closed from 27 August 2019 to 31 October 2019 (dates subject to change):

  • Spa tub

Property Features

Ambassador Hotel & Conference Centre offers its guests a complimentary water park, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 22000 square feet (2044 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Ambassador Hotel & Conference Centre. Self parking is free. This 3.5-star Kingston hotel is smoke free.

  • 245 guestrooms or units
  • 6 levels
  • 2 buildings
  • 22000 sq ft of conference space
  • 2044 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Indoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , RV, bus, truck parking

Transport

  • Airport: Kingston, ON (YGK-Norman Rogers) (9.3 km / 5.8 mi)
  • Train station: Kingston Station (1.3 km / 0.8 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Ambassador Hotel & Conference Centre offers 245 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished. Premium digital television is provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

JMs Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

JM's Lounge - Onsite bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.

Pets

  • Pets: CAD 25 per accommodation, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 3 and CAD 15 per person (approximately)
  • Pet fee: CAD 25 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambassador Hotel Kingston
  • Ambassador Kingston
  • Ambassador Conference Hotel
  • Ambassador Hotel & Conference Centre Kingston, Ontario
  • Hotel Ambassador Conference
  • Ambassador & Conference Centre
  • Ambassador Hotel & Conference Centre Hotel
  • Ambassador Hotel & Conference Centre Kingston
  • Ambassador Hotel & Conference Centre Hotel Kingston

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8 AM to 11 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.