"Front desk clerk (Kevin) wasn't very nice seemed unfriendly and wasn't attentive to my wife and our needs( it was our 21st anniversary) and nothing wa ... " More
In shopping district
Within 3 miles (5 km) of this Knoxville hotel, you'll find Fort Loudoun Lake and Tennova Hospitalist Group. Also, Turkey Creek Shopping Center is within 3 miles (5 km) and Dead Horse Lake Golf Course is within 6 miles (10 km).
Free perks
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and free perks like buffet breakfast and free self parking.
6 Sep. 2023 by Bryana, AGM
Thank you for your feedback. I apologize that you were dissatisfied with your stay and will take your comments under consideration as we strive to enhance our guest experience. Thank you again and safe travels!
4 Mar. 2020 by Nikki Threadgill
Thank you for taking the time to leave us some feedback! We are thrilled that you enjoyed your stay, and hope to have you back sometime soon!
3 Sep. 2019 by Avery Hicks, Assistant General Manager
Thank you for taking the time to share your experience. I am so glad you found the AireSpa and your stay with us to your liking. We can't wait to welcome you back whenever you are in the Knoxville area.
4 Jun. 2019 by Avery Hicks, Assistant General Manager
Thank you for taking the time to share your experience. We strive to provide gracious and caring customer service and are so glad that you enjoyed your stay. We hope to welcome you back in the not too distant future.
25 May 2019 by Avery Hicks, Assistant General Manager
Thank you for taking a moment to share your experience. I am so glad that your enjoyed your stay with us! We strive to provide gracious and caring guest services and hope to welcome you back the our hotel in the near future.
As a guest of Embassy Suites by Hilton Knoxville West, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 5 meeting rooms. A terrace, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Knoxville West. Self parking is free. This 3.5-star Knoxville hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Free self parking
Embassy Suites by Hilton Knoxville West offers 142 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Flying Spoons - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
For guests' safety, the property includes a smoke detector in each accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.