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Embassy Suites by Hilton Knoxville West

4.0 star property
4-star hotel in Knoxville West

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Knoxville West

Courtyard
Indoor pool, open 6:00 AM to 11:00 PM, sun loungers
Lobby
Breakfast and dinner served, American cuisine
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included

Explore the area

View in a map
9621 Parkside Dr, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, Dead Horse Lake Golf Course
    ‪2 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

View all photos for Suite, One King Bed

Minibar

Suite, One King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed

Minibar

Suite, One King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, One King Bed

Flat-screen TV

Studio, One King Bed

8.6 out of 10
Excellent
(20 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Flat-screen TV

Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Queen Beds

Minibar

Suite, Two Queen Beds

8.0 out of 10
Very good
(15 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Two Queen Beds

Minibar

Suite, Two Queen Beds

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for King, Premium Studio Suite

Flat-screen TV

King, Premium Studio Suite

8.8 out of 10
Excellent
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite

Minibar

King, Premium Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

Minibar

Premium Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Flat-screen TV

Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

King Premium Suite - Non-Smoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

Two-Room Premium King Suite-Non-Smoking

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 5

2 Room Suite With 1 King Bed-Mobility And Hearing Accessible Non-Smoking

  • Sleeps 4

2 Room Premium Suite With 2 Queen Beds-Non Smoking

  • Sleeps 5

Two-Room Suite-Pure Wellness With 1 King Bed

  • Sleeps 4

Mobility Hearing Accessible 2 Room 2 Queen Suite

  • Sleeps 5

Mobility Hearing Accessible Premium 2 Queen Suite with Roll in Shower

  • Sleeps 5

Mobility Hearing Accessible Premium King Room with Roll in Shower

  • Sleeps 4

Mobility Hearing Accessible Premium King Studio with Roll in Shower

  • Sleeps 4

2 Room Pure Wellness 2 Queen Suite

  • Sleeps 5

Mobility/Hearing Accessible Studio Suite King Roll-in Shower

  • Sleeps 4

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CA $161 total
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Mar 22 - Mar 23
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About the area

Knoxville

Knoxville West stay.Your stay at this Knoxville West hotel places you within 3 miles (5 km) of Parkwest Medical Center and Fort Loudoun Lake. Tennova Hospitalist Group and Turkey Creek Shopping Center are also within 3 miles (5 km).

What's nearby

  • Parkwest Medical Center - 1 min drive - 1.4 km
  • Dead Horse Lake Golf Course - 2 min drive - 1.1 km
  • Fort Loudoun Lake - 3 min drive - 5.5 km
  • Turkey Creek Shopping Center - 3 min drive - 5.7 km
  • West Town Mall - 4 min drive - 7.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Abridged Beer Company: World Headquarters - ‬19 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Cook Out - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive
  • ‪McDonald's - ‬14 min walk

About this property

Embassy Suites by Hilton Knoxville West

4-star hotel in Knoxville West
As a guest of Embassy Suites by Hilton Knoxville West, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

There are 5 meeting rooms available. The business-friendly Embassy Suites by Hilton Knoxville West also features a terrace, laundry facilities, and room service (during limited hours). Self parking is free.

This 4-star Knoxville hotel is smoke free.

  • 142 guestrooms or units
  • 6 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Knoxville West offers 142 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Drury Inn & Suites Knoxville West
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, 1,256 reviews
The price is CA $178
CA $211 total
includes taxes & fees
Mar 22 - Mar 23
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (74 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Knoxville West
Embassy Suites Knoxville West
Embassy Suites Knoxville West Hotel
Embassy Suites Knoxville West
Embassy Suites by Hilton Knoxville West Hotel
Embassy Suites by Hilton Knoxville West Knoxville
Embassy Suites by Hilton Knoxville West Hotel Knoxville

Frequently asked questions

How close is Embassy Suites by Hilton Knoxville West to the airport?

Embassy Suites by Hilton Knoxville West is 14.1 mi (18-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Knoxville West?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Knoxville West on Mar 15, 2026 start from CA $243, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Knoxville West have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Knoxville West.

Does Embassy Suites by Hilton Knoxville West offer free breakfast?

Embassy Suites by Hilton Knoxville West offers free buffet breakfast on weekdays between 6:00 AM and 9:30 AM and weekends between 7:00 AM and 10:30 AM.

Is there a casino at Embassy Suites by Hilton Knoxville West?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites by Hilton Knoxville West?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Embassy Suites by Hilton Knoxville West?

This hotel offers free self parking.

Does Embassy Suites by Hilton Knoxville West have a pool?

Embassy Suites by Hilton Knoxville West features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Embassy Suites by Hilton Knoxville West have a restaurant?

Embassy Suites by Hilton Knoxville West is home to Flying Spoons, which features American cuisine.

Does Embassy Suites by Hilton Knoxville West have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Knoxville West to downtown Knoxville?

Embassy Suites by Hilton Knoxville West is 11.1 mi away from Knoxville.

Embassy Suites by Hilton Knoxville West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 741 out of 1000 reviews
Rating 8 - Good. 169 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

David, Roslyn Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Dec 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 1 night in Dec 2025

10/10 Excellent

Dorsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome omelette cooked to order everything was perfect
Stayed 1 night in Dec 2025

2/10 Terrible

Tameem, Chino Hills

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff were not helpful at times , heating was noisy , beds were uncomfortable and suite was small
Stayed 4 nights in Nov 2025

8/10 Good

Kailey

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room amenities the only thing i didnt like about this stay this time was i didnt get to check in till after 4:00 but when i went online they still had 3 of the same rooms open and when i asked about that she said that was for people to book . Then i asked to stay another night because my nursing supervisor said i didnt have to be to work till mo day shift and the lady up front said no i would have to book another room
Stayed 1 night in Nov 2025

10/10 Excellent

Ismail Burcin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderfull
Stayed 4 nights in Nov 2025

10/10 Excellent

jason

Business traveller
Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Nov 2025

8/10 Good

WHITNEY

Stayed 1 night in Nov 2025

6/10 Okay

Douglas

Stayed 1 night in Aug 2025

6/10 Okay

Douglas

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Good Embassy, better than the downtown one. Room furniture was worn out and uncomfortable, bed was not comfortable and a/c noise was loud. Shower pressure was not existent. Will not stay here again. Was not terrible but there are other options.
Stayed 2 nights in Nov 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. I would stay here again.
Stayed 1 night in Nov 2025

4/10 Poor

Dylan

Beautiful hotel, staff was great, but
Stayed 2 nights in Oct 2025

10/10 Excellent

Veasna

Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew, Matthews

Liked: Cleanliness
Stayed 1 night in Oct 2025

2/10 Terrible

Karen

Stayed 1 night in Aug 2025

8/10 Good

Marshall

Travelled with partner
Liked: Cleanliness, amenities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Erick

Stayed 1 night in Oct 2025

10/10 Excellent

kuk hyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the food was excellent, and I was very satisfied.
Stayed 1 night in Oct 2025

6/10 Okay

James

Stayed 2 nights in Jul 2025

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 2 night stay was good overall. However, our room was not cleaned and restocked with clean towels, etc. after our first night. I had to go get clean towels from the downstairs lobby. Not receiving a visit from housekeeping also led to an overflow of trash in our room. This was disappointing & unusual for Embassy Suites.
Stayed 2 nights in Oct 2025

8/10 Good

Carson

Stayed 2 nights in Oct 2025

10/10 Excellent

Keith

Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean. Quiet environment. Omelet staruon at breakfast was excellent. Alot of choices on free breakfast buffet.
Stayed 2 nights in Oct 2025

8/10 Good

Swee Har

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spots in the ceiling near the entrance and accumulated dust on vent cover.
Stayed 2 nights in Sep 2025