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Your stay at this Cedar Bluff hotel places you within 6 miles (10 km) of West Town Mall and Turkey Creek Shopping Center. Willow Creek Golf Club is within 9 miles (15 km) and University of Tennessee is within 12 miles (20 km).
Free perks
This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.
Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN ratings based on 39 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN
Everyone (14)Couples (6)Family (25)
1 out of 5
To whom it may concern,
My wife and I recently stayed at your country Inn & Suites location in Knoxville, TN
9137 cross park dr
I have to say this by far is the worst hotel I've ever stayed at. Just to mention a few things: When we arrived on December 27th the lobby floor was dirty, as we made our way up the steps to our 2nd floor room all the wallpaper was filthy. At the top of the steps everything was Spackle bit not finished. The entire place smelled. All the ceilings were water stained throughout the property. Then we entered our room, bed made out of sorts ,stains in the carpeting, stains and holes in the chair and couch, tile grout all black, diverted on shower broke,had to fiddle with it to get temp right. We honestly tried to call other hotels to get a room but everything was booked because it was a holiday week. We were trapped in this disgusting hotel. Day 2 room not cleaned I was told that I had to put us on list to get room cleaned. So I set that up for the next day. Came back from being out all day bedding was all wrinkled like they just tucked everything back in that was there from the night before. No towels left. Had to call for those and had to argue for someone to bring them up. I am sending this message to hotel and corporate office asking for a refund. Every thing I listed above could be resolved with proper management. Do better.
My info is below please refund Mastercard givin or send check directly to my mailing address.
Sincerly extremly dissatisfied
Posted by Michael on 4 Jan. 2024
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Comment from Hotel Management
8 Jan. 2024
by Hotel Management
DEar Michal,We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
3 out of 5
no place to park no 1st floor room 5 floor ice machine was out of order
Posted by Lezli on 16 Aug. 2023
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Comment from Hotel Management
19 Aug. 2023
by Hotel Management
Dear Lezli,We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
5 out of 5
Beautiful, super clean and lighting was best of all hotels I’ve stayed in for several years!!
Posted by Diana on 21 Jul. 2023
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Comment from Hotel Management
24 Jul. 2023
by Hotel Management
Dear Diana,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
5 out of 5
--
Posted by Linda on 17 Jun. 2023
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Comment from Hotel Management
19 Jun. 2023
by Hotel Management
Dear Linda,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
2 out of 5
Posted by Kristi on 14 May 2023
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Comment from Hotel Management
5 Jun. 2023
by Hotel Management
Dear Kristi,Thank you for reaching out and writing your review. We are sorry you were not satisfied with your room accommodation at the undefined. We will review the condition of your room with our maintenance staff to ensure our guest rooms are up to brand standards.
5 out of 5
Posted by Manabu, from Beavercreek on 22 Feb. 2023
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Comment from Hotel Management
16 Mar. 2023
by Hotel Management
Dear Manabu,Thank you for taking the time to rate about your experience. We are delighted to see that you enjoyed. We look forward to your next stay.
4 out of 5
The tub was painted and peeling. Carpet worn & no safety bars in the bathroom
Posted by Laura Josephine on 20 Dec. 2022
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Comment from Hotel Management
28 Dec. 2022
by Krish
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
5 out of 5
The room was spacious and clean. Staff was very friendly.
Posted by Doris on 3 Dec. 2022
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Comment from Hotel Management
5 Dec. 2022
by Krish
Dear Doris,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
5 out of 5
Posted by Sharyn on 26 Nov. 2022
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Comment from Hotel Management
6 Mar. 2023
by Hotel Management
Dear Sharyn,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
4 out of 5
Staff was very accommodating and friendly.
Posted by Michael on 16 Oct. 2022
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Comment from Hotel Management
21 Oct. 2022
by Krish
Dear Michael,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
About the Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN
Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 624 square feet (58 square meters) and includes conference space. A library, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN. Self parking is free. This Knoxville hotel is smoke free.
89 guestrooms or units
5 levels
624 sq ft of conference space
58 sq m of conference space
Buffet breakfast (free)
Deli
Poolside lounge chairs
Business center (24 hours)
Conference space
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Library
Convenience store
Newspapers in lobby (free)
Fireplace in lobby
Elevator
No smoking on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Free wired internet
Parking
Free self parking
, RV, bus, truck parking
Transport
Parking: Free self parking
Room Amenities
Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN offers 89 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Flat-screen television
Cable channels
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast daily from 7 AM to 9:30 AM.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 21
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 10.0 per stay.
Free cribs (infant beds)!
Pet Policy
Pets: USD 25 per pet, per night, plus a one-time cleaning fee of USD 35.00 and a deposit of USD 25.00 per stay
Only dogs are allowed
Maximum 2 (weight limit: 35 lbs per pet)
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).
Children stay free
Pets Allowed-Specific Rooms Only
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay free - 2
UnionPay
Debit cards not accepted
Staffed front desk
Smoke detector
Children stay free 17
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
No gap period between guest stays
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of Safe Travels (WTTC - Global)
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet deposit: USD 25.00 per stay
Pet fee: USD 25 per pet, per night plus USD 35.00 one-time cleaning fee
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Carlson Cedar Bluff
Country Carlson Knoxville Cedar Bluff
Country Inn Carlson Knoxville Cedar Bluff
Inn Carlson Cedar Bluff
Country Inn Suites by Radisson Knoxville at Cedar Bluff TN
You should know
Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
