See all properties

ANA Crowne Plaza Kobe by IHG

5.0 star property
5-star luxury hotel near Shin-Kobe Ropeway, connected to a rail/subway station

Choose dates to view prices

Photo gallery for ANA Crowne Plaza Kobe by IHG

7 restaurants, breakfast, lunch, dinner served; Italian cuisine
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
Exterior
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Spa

Explore the area

View in a map
1-Chome, Kitano-cho, Chuo-ku, Kobe, Hyogo, 650-0002
  • Place, Shin-Kobe Ropeway
    ‪1 min walk‬
  • Place, Kitano Ijinkan Street
    ‪6 min walk‬
  • Place, Kobe Nunobiki Herb Garden
    ‪13 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪94 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Twin Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View

8.0 out of 10
Very good
(17 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Club Lounge Access, City View

Standard Room, 1 Queen Bed, Club Lounge Access, City View

Standard Room, 1 Queen Bed, Club Lounge Access, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, City View

8.0 out of 10
Very good
(7 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Premium Room, 2 Double Beds, Club Lounge Access, City View

Premium Room, 2 Double Beds, Club Lounge Access, City View

Premium Room, 2 Double Beds, Club Lounge Access, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Multiple Beds, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Multiple Beds, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access, City View

Premium Room, 1 King Bed, Club Lounge Access, City View

Premium Room, 1 King Bed, Club Lounge Access, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Twin Bed

8.0 out of 10
Very good
(7 reviews)
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Smoking, City View

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, Club Lounge Access, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

7.4 out of 10
Good
(13 reviews)
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, Mountain View

Suite, 1 Bedroom, Club Lounge Access, Mountain View

Suite, 1 Bedroom, Club Lounge Access, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, Multiple Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Multiple Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Smoking, City View

Premium Room, 2 Double Beds, Smoking, City View

Premium Room, 2 Double Beds, Smoking, City View

  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 2 Twin Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 3 Twin Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 3 Twin Beds, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room, 3 Twin Beds, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 3 Twin Beds, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

7.8 out of 10
Good
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, City View (Up to 4 Adults)

Suite, 1 Bedroom, Club Lounge Access, City View (Up to 4 Adults)

Suite, 1 Bedroom, Club Lounge Access, City View (Up to 4 Adults)

  • Sleeps 4
  • 1 Twin Bed

Premium Room, 2 Twin Beds, Smoking, City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Top Floor)

Suite, 1 Bedroom (Top Floor) | Bathroom

Suite, 1 Bedroom (Top Floor)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms, Club Lounge Access, City View

Suite, 2 Bedrooms, Club Lounge Access, City View

Suite, 2 Bedrooms, Club Lounge Access, City View

  • Sleeps 5
  • 1 Twin Bed

View all photos for Premium Room, Multiple Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Multiple Beds, City View

8.4 out of 10
Very good
(13 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About the area

Kobe

Chuo Ward stay.You'll be steps from Shin-Kobe Ropeway and within a 10-minute walk of Takenaka Carpentry Tools Museum with a stay at this Chuo Ward hotel. Nunobiki Falls and Kobe Nunobiki Herb Garden are also within 2 miles (3 km).

What's nearby

  • Shin-Kobe Ropeway - 1 min walk - 0.2 km
  • Kitano Ijinkan Street - 6 min walk - 0.5 km
  • Nunobiki Falls - 10 min walk - 0.8 km
  • Kobe Nunobiki Herb Garden - 13 min walk - 1.0 km
  • Kobe Tower - 5 min drive - 3.0 km

Getting around

  • Shinkobe Station - 5 min walk
  • Kobe Kasuganomichi Station - 18 min walk
  • Kansai Intl. Airport (KIX) - 76 min drive

Restaurants

  • ‪珈琲屋OB 新神戸店 - ‬5 min walk
  • ‪CoCo壱番屋 新神戸フラワーロード店 - ‬8 min walk
  • ‪Club Lounge - ‬4 min walk
  • ‪神戸ビーフ館 - ‬5 min walk
  • ‪めん家 小狐庵 - ‬9 min walk

About this property

ANA Crowne Plaza Kobe by IHG

5-star luxury hotel near Shin-Kobe Ropeway, connected to a rail/subway station
ANA Crowne Plaza Kobe by IHG offers its guests a full-service spa, an indoor pool, and a sauna. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

Business amenities include 23 meeting rooms and coworking spaces. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury ANA Crowne Plaza Kobe by IHG. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kobe hotel.

  • 1 building
  • 592 guestrooms or units
  • 37 levels
  • 7 dining venues
  • 3 bars or lounges
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
ANA Crowne Plaza Kobe by IHG offers 592 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Similar properties

Main Building Executive Floor, Celebrity Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool
Kobe Portopia Hotel
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,084 reviews
The price is CA $118
CA $149 total
Dec 2 - Dec 3
Kobe Portopia Hotel

Property amenities

Family friendly

  • Children's toys
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 1:00 PM to 5:00 PM at scheduled times
  • Self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,600 for adults and JPY 1,800 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from November 11 2025 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 2000.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: JPY 2200 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3600 for adults and JPY 1800 for children
  • Airport shuttle fee: JPY 2200 per person (one-way)
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Kobe
ANA Kobe
Crowne Plaza ANA Hotel Kobe
Crowne Plaza ANA Kobe
Crowne Plaza Kobe
Kobe ANA Crowne Plaza
Kobe Crowne Plaza
Ana Crowne Plaza Kobe Hotel Kobe
Crowne Plaza ANA Kobe Hotel

Reviews

ANA Crowne Plaza Kobe by IHG Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 495 out of 1002 reviews
Rating 8 - Good. 325 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

Reviews

10/10 Excellent

Mark

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 1 night in Aug 2025

10/10 Excellent

TAKASHI

Stayed 1 night in Aug 2025

10/10 Excellent

Lesia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and rooms. Older building. Staff was excellent! I would definitely stay there again. Close to train station, restaurants and other activities!
Stayed 3 nights in Aug 2025

8/10 Good

Panagiota

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spacious and clean bathroom, a little uncomfortable pillows and tasty complementary coffee in the room!
Stayed 1 night in Aug 2025

4/10 Poor

Masako

Travelled with family
Disliked: Cleanliness
We were given a wrong room from the booking and took over an hour to sort it out. We wasted some time to deal with the room change. The new room was dated and had the minimum of amenities etc. we didn’t feel the room didn’t do justice for the value…..
Stayed 1 night in Aug 2025

10/10 Excellent

Anson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for my family of 4.
Rope way
Animal kingdom
Animal kingdom
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Stayed 3 nights in Jul 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good
Stayed 1 night in Jul 2025

2/10 Terrible

Terri

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed in Japan for 3 weeks this summer. The hotels were excellent, except for this one. This was the last 4 days of our trip. This was not a friendly nor clean hotel! I am going to save the specifics of this terrible review for Expedia and The ANA Crowne Plaza Kobe in hopes that they will make it right!
Stayed 5 nights in Jun 2025

10/10 Excellent

Gul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

crown plaza good location

comfortable and convenient
Stayed 5 nights in Jun 2025

6/10 Okay

Jesus

Stayed 1 night in Jun 2025

6/10 Okay

Milena

Business traveller
Disliked: Cleanliness, property conditions & facilities
Hotel is very tired and has a musky smell
Stayed 2 nights in Jun 2025

8/10 Good

Judy

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The facility itself is getting old and dated, reminiscent of the days before the economic bubble burst. Updating the facility by removing old carpeting and updating the bathrooms will renew the hotel for a modern feel. Convenient location for travelers and a great breakfast buffet.
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
The perfect place to stay when catching the bullet train the next day. There’s a covered walkway that gets you quickly to the station. The breakfast was the best we had in our month in Japan. Staff were welcoming and helpful. We loved the quiet of our room.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mackenzy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time!
Stayed 1 night in May 2025

8/10 Good

Siao San

Travelled with family
Liked: Cleanliness, amenities
Stayed 3 nights in May 2025

8/10 Good

Robert J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and very helpful staff.
Stayed 1 night in May 2025

8/10 Good

William B

Stayed 2 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gulnar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything about our short stay was excellent! From Check-in to check-out. Staff was friendly and the room was very comfortable. Particularly enjoyed the view from our toom. Very conveniently located too
Stayed 1 night in May 2025

8/10 Good

Joy

Stayed 2 nights in May 2025

6/10 Okay

Stephen

Liked: Property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2025