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ANA Crowne Plaza Kobe by IHG

5.0 star property
5-star luxury hotel near Shin-Kobe Ropeway, connected to a rail/subway station

Choose dates to view prices

Photo gallery for ANA Crowne Plaza Kobe by IHG

7 restaurants; breakfast, lunch, and dinner served
In-room safe, desk, laptop workspace, blackout drapes
Suite, 1 Bedroom, Club Lounge Access, City View (Up to 4 Adults)
Point of interest
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1-Chome, Kitano-cho, Chuo-ku, Kobe, Hyogo, 650-0002
  • Place, Shin-Kobe Ropeway
    ‪1 min walk‬
  • Place, Takenaka Carpentry Tools Museum
    ‪4 min walk‬
  • Place, Kitano Ijinkan Street
    ‪6 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪114 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, City View

Standard Room, 2 Single Beds, City View

Standard Room, 2 Twin Beds, City View

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, City View

8.0 out of 10
Very good
(20 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Club Lounge Access, City View

Standard Room, 1 Queen Bed, Club Lounge Access, City View

Standard Room, 1 Queen Bed, Club Lounge Access, City View

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, City View

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, Smoking, City View (Trundle)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Twin Beds, Smoking, City View (Trundle)

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, Club Lounge Access, City View

Premium Room, 2 Double Beds, Club Lounge Access, City View

Premium Room, 2 Double Beds, Club Lounge Access, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, Multiple Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Multiple Beds, Smoking, City View

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access, City View

Premium Room, 1 King Bed, Club Lounge Access, City View

Premium Room, 1 King Bed, Club Lounge Access, City View

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, Smoking, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, City View (Trundle Bed)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Twin Beds, City View (Trundle Bed)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed

8.2 out of 10
Very good
(10 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Smoking, City View

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Smoking, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access, City View

Premium Room, 2 Single Beds, Club Lounge Access, City View

Premium Room, 2 Twin Beds, Club Lounge Access, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

7.6 out of 10
Good
(14 reviews)
  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Club Lounge Access, Mountain View

Suite, 1 Bedroom, Club Lounge Access, Mountain View

Suite, 1 Bedroom, Club Lounge Access, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, Multiple Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Multiple Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Twin Beds, City View

7.8 out of 10
Good
(6 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 3 Twin Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 3 Twin Beds, City View

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Premium Room, 3 Twin Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 3 Twin Beds, Smoking, City View

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

7.8 out of 10
Good
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Club Lounge Access, City View (Up to 4 Adults)

Suite, 1 Bedroom, Club Lounge Access, City View (Up to 4 Adults)

Suite, 1 Bedroom, Club Lounge Access, City View (Up to 4 Adults)

  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

Premium Room, 2 Twin Beds, Smoking, City View

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom (Top Floor)

Suite, 1 Bedroom (Top Floor) | Bathroom

Suite, 1 Bedroom (Top Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Club Lounge Access, City View

Suite, 2 Bedrooms, Club Lounge Access, City View

Suite, 2 Bedrooms, Club Lounge Access, City View

  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, Multiple Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Multiple Beds, City View

8.4 out of 10
Very good
(21 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

About the area

Kobe

Chuo Ward stay.You'll be steps from Shin-Kobe Ropeway and within a 10-minute walk of Takenaka Carpentry Tools Museum with a stay at this Chuo Ward hotel. Nunobiki Falls and Kobe Nunobiki Herb Garden are also within 2 miles (3 km).

What's nearby

  • Shin-Kobe Ropeway - 1 min walk - 0.2 km
  • Takenaka Carpentry Tools Museum - 4 min walk - 0.4 km
  • Kitano Ijinkan Street - 6 min walk - 0.5 km
  • Ikuta Shrine - 15 min walk - 1.3 km
  • Kobe Tower - 6 min drive - 3.0 km

Getting around

  • Shinkobe Station - 5 min walk
  • Kobe Kasuganomichi Station - 18 min walk
  • Kansai Intl. Airport (KIX) - 80 min drive

Restaurants

  • ‪珈琲屋OB 新神戸店 - ‬5 min walk
  • ‪和黒 新神戸店 - ‬5 min walk
  • ‪めん家 小狐庵 - ‬9 min walk
  • ‪こうべっこ - ‬8 min walk
  • ‪神戸ビーフ館 - ‬5 min walk

About this property

ANA Crowne Plaza Kobe by IHG

5-star luxury hotel near Shin-Kobe Ropeway, connected to a rail/subway station
ANA Crowne Plaza Kobe by IHG offers its guests a full-service spa, an indoor pool, and a sauna. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

Business amenities include 23 meeting rooms and coworking spaces. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury ANA Crowne Plaza Kobe by IHG. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kobe hotel.

  • 1 building
  • 592 guestrooms or units
  • 37 levels
  • 7 dining venues
  • 3 bars or lounges
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
ANA Crowne Plaza Kobe by IHG offers 592 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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  • Air conditioning
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Property amenities

Family friendly

  • Children's toys
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 1:00 PM to 5:00 PM at scheduled times
  • Self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,600 for adults and JPY 1,800 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from November 11 2025 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 2300 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3600 for adults and JPY 1800 for children
  • Airport shuttle fee: JPY 2200 per person (one-way)
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 2300 per night
  • Pool fee: JPY 2640 per person per day
  • Hot tub fee: JPY 3960 per person per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Kobe

ANA Kobe

Crowne Plaza ANA Hotel Kobe

Crowne Plaza ANA Kobe

Crowne Plaza Kobe

Kobe ANA Crowne Plaza

Kobe Crowne Plaza

Ana Crowne Plaza Kobe Hotel Kobe

Crowne Plaza ANA Kobe Hotel

Frequently asked questions

How close is ANA Crowne Plaza Kobe by IHG to the airport?

ANA Crowne Plaza Kobe by IHG is 6.3 mi (24-min drive) away from the Kobe Airport (UKB) airport, the closest popular airport to the property.

How much does it cost to stay at ANA Crowne Plaza Kobe by IHG?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Kobe by IHG on Jun 8, 2026 start from CA $63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ANA Crowne Plaza Kobe by IHG have an airport shuttle?

ANA Crowne Plaza Kobe by IHG offers an airport shuttle from 1:00 PM to 5:00 PM, at scheduled times, for a charge of JPY 2200. per person, one-way.

How close is ANA Crowne Plaza Kobe by IHG to the beach?

This hotel is 6.9 mi (22-min drive) from Suma Beach and 9.3 mi (31-min drive) from Ashiya Beach. Don't forget your sunscreen!

Does ANA Crowne Plaza Kobe by IHG offer free breakfast?

Free breakfast isn’t provided at ANA Crowne Plaza Kobe by IHG, but buffet breakfast is offered for a fee of JPY 3600 for adults and JPY 1800 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at ANA Crowne Plaza Kobe by IHG?

No, there is no casino at this hotel.

What time is check-in at ANA Crowne Plaza Kobe by IHG?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at ANA Crowne Plaza Kobe by IHG?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per night.

Does ANA Crowne Plaza Kobe by IHG have a pool?

ANA Crowne Plaza Kobe by IHG features an indoor pool.

Does ANA Crowne Plaza Kobe by IHG have a restaurant?

ANA Crowne Plaza Kobe by IHG is home to Restaurant & Bar LEVEL 36, which features Italian cuisine.

Does ANA Crowne Plaza Kobe by IHG have a spa?

This hotel has a spa, which features massages.

How close is ANA Crowne Plaza Kobe by IHG to downtown Kobe?

ANA Crowne Plaza Kobe by IHG is 0.8 mi away from Kobe.

ANA Crowne Plaza Kobe by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1003 reviews
Rating 8 - Good. 324 out of 1003 reviews
Rating 6 - Okay. 113 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very happy with the hotel, breakfast was outstanding, such a vast selection to choice from. The location is ideal for travelling beyond Kobe, the Shin- Kobe line is directly below the hotel.
Stayed 7 nights in Feb 2026

10/10 Excellent

Hsiao Charlene L

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staffs were super friendly and knowledgeable Giving excellent advices for where to tour around and how to get to places
Stayed 1 night in Jan 2026

10/10 Excellent

Dinu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Excellent location, wonderful room, great breakfast, very helpful staff. A truly pleasant experience.
Stayed 7 nights in Jan 2026

10/10 Excellent

alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was top notch
Stayed 4 nights in Jan 2026

8/10 Good

David Wei-Chih

Liked: Cleanliness, staff & service, amenities
The amenities in the room are dated especially the bathroom. However, the location is very convenient as it’s very closed to Shin-Kobe station. If you’re traveling to Arima area by bus or to other cities with Shinkansen, it’s a pretty decent hub.
Stayed 1 night in Jan 2026

10/10 Excellent

Rathnayake

Stayed 1 night in Sep 2025

10/10 Excellent

Rowena

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly, the room was spotless and the bed very comfortable. The bathroom was fine - a great shower - if a little bit dated. The location was absolutely perfect...steps from the shinkansen station and an easy walk to downtown.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jordan

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Can’t get any closer to shin-Kobe station. Has underground grocery and 100 yen store. Nunobiki falls and the Herb Garden are right around the corner. Staff were super friendly and helpful, and even helped us reserve dinners and tickets to events.
Stayed 6 nights in Dec 2025

10/10 Excellent

Julyani

Liked: Cleanliness, staff & service, property conditions & facilities
The room loc
Stayed 2 nights in Dec 2025

10/10 Excellent

Ben

Stayed 1 night in Jan 2026

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything keeps in the brand standard it suppose to be. Large and cozy room and nice view. Close to train station. One drawback is the room decoration amd facilites such as a/c control is outdated, renovation and refurbishment are definitely in needed.
Stayed 8 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for business travel. Step off of train right to your comfortable room. Excellent buffet breakfast and great room service. Always has been a “10” in my 20 years of traveling to Kobe…
Stayed 1 night in Dec 2025

10/10 Excellent

Mariko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location, Clean Room and friendly staff are excellent. The breakfast was amazing!! Thank you.
Stayed 1 night in Dec 2025

6/10 Okay

Kwok Fai

Liked: Staff & service
Disliked: Property conditions & facilities
Location is great nearby cable car station. However, the room is all feel outdated & the room temp. is hot A/C temp control didn't functioning.
Stayed 1 night in Dec 2025

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good breakfast spread and spacious dinning hall. Service was excellent.
Stayed 1 night in Dec 2025

8/10 Good

Karen

Liked: Staff & service
Stayed 5 nights in Nov 2025

8/10 Good

Gillian

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location is great - right next to Shin Kobe station - don’t worry you can’t hear a thing - Also right next to cable car to the herb garden -a must do trip Good access to shops restaurants Liked the hotel tea lounge Did not like smell of smoking in corridors / room
Stayed 2 nights in Oct 2025

4/10 Poor

Dokyun, New York

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Saturday room rate was crazy.
Stayed 3 nights in Nov 2025

8/10 Good

Justin

Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Wonderful hotel, with many choices of activities, etc to do.
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic!
Stayed 1 night in Nov 2025

8/10 Good

Patty

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
No A/C only heater. But the staff responded FAST w/a portable one. Toilet was a little plugged and they attended to it IMMEDIATELY! Staff here are exceptional!
Stayed 1 night in Nov 2025

10/10 Excellent

Inguss

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

tashi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great as well as the general menu. Lobby was excellent. Staff friendly and welcoming. The location fantastic for the connection to transit and the tram. Didn’t like having to pay for the pool and sauna though as I thought they should be free, just like the gym. Still overall a great place to spend a few days.
Stayed 3 nights in Oct 2025

8/10 Good

Andrew

Travelled with partner
Liked: Staff & service, amenities
I booked a none smoking room so was surprised to be booked into one that smelt strongly of cigarette smoke. The staff did book us efficiently into another room at no extra cost. The breakfast is outstanding and the area very convenient. 15 walk to Sannomiya and next door to the train station.
Stayed 5 nights in Oct 2025