8/10 Good
Patrick
7 Feb 2024
Liked: Cleanliness, staff & service, room comfort
A little lustre lost from this previous jewel
We spent eight days at the Tanjung Aru in January. This was to be a bit of a nostalgia trip for me as I had last stayed here 30 years ago. First the positives. The attentiveness and friendliness of the staff were fantastic - special mentions have to go to Adie who served us at breakfast and James the head concierge. The view across to the islands is as beautiful as I remember and the different swimming pools are large enough to accommodate a lot of people and they are well segregated, with children in mind.
I was however, disappointed with the standard of upkeep and maintenance. Paint was chipping in some areas and there was a lot of dust in places which should have been cleaned. Food was good although not as varied as I remember. There is a good Chinese restaurant but no European specialties. More variety would have been nice.
Overall we enjoyed our holiday but some of the lustre of years ago has gone. Staff management is great but more attention needs to be paid to the fabric.
Patrick
Stayed 6 nights in Jan 2024