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Shangri-La Tanjung Aru, Kota Kinabalu

Property class: 5 and above
5-star beachfront resort near Sabah State Mosque

Choose dates to view prices

Photo gallery for Shangri-La Tanjung Aru, Kota Kinabalu

Tanjung Deluxe Seaview Suite (King) | Terrace/patio
Couples treatment rooms, sauna, hot tub, body treatments, hydrotherapy
Poolside bar
Tanjung Seaview (Twin)
Private beach, sun loungers, beach umbrellas, beach towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Jalan Aru, Tanjung Aru, 20, Kota Kinabalu, Sabah, 88100
  • Place, Tanjung Aru Perdana Park
    ‪13 min walk‬
  • Place, Imago Shopping Mall
    ‪7 min drive‬
  • Place, Gaya Street Sunday Market
    ‪9 min drive‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪8 min drive‬

Room options

View all photos for Tanjung Seaview (King)

Tanjung Seaview (King)

Tanjung Seaview (King)

9.0 out of 10
Wonderful
(11 reviews)
  • Sea view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Tanjung Sea View, Executive Suite

Down comforters, in-room safe, individually decorated

Tanjung Sea View, Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 105 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Tanjung Deluxe Seaview Suite (King)

Down comforters, in-room safe, individually decorated

Tanjung Deluxe Seaview Suite (King)

  • Sea view
  • 185 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Kinabalu Seaview (King)

Kinabalu Seaview (King)

Kinabalu Seaview (King)

9.6 out of 10
Exceptional
(9 reviews)
  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Kinabalu Mountain View (King)

Kinabalu Mountain View (King)

Kinabalu Mountain View (King)

9.4 out of 10
Exceptional
(11 reviews)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Tanjung Seaview (Twin)

Tanjung Seaview (Twin)

Tanjung Seaview (Twin)

  • Sea view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Kinabalu Seaview (Twin)

Kinabalu Seaview (Twin)

Kinabalu Seaview (Twin)

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Kinabalu Mountain View (Twin)

Kinabalu Mountain View (Twin)

Kinabalu Mountain View (Twin)

9.4 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon Club Seaview (King)

Horizon Club Seaview (King)

Horizon Club Seaview (King)

  • Sea view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club Seaview (Twin)

Down comforters, in-room safe, individually decorated

Horizon Club Seaview (Twin)

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Kinabalu Deluxe Seaview Suite (King)

Kinabalu Deluxe Seaview Suite (King)

Kinabalu Deluxe Seaview Suite (King)

  • Sea view
  • 123 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Kinabalu Jungle Themed)

Family Suite (Kinabalu Jungle Themed)

Family Suite (Kinabalu Jungle Themed)

  • Sea view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Pool View (Tanjung)

Terrace/patio

Family Room, 1 King Bed, Pool View (Tanjung)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Tanjung Sea View, Standard Room, 1 King Bed, Terrace

Down comforters, in-room safe, individually decorated

Tanjung Sea View, Standard Room, 1 King Bed, Terrace

  • Sea view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Club Twin Room, Terrace, Sea View

Horizon Club, Club Twin Room, Terrace, Sea View

Horizon Club, Club Twin Room, Terrace, Sea View

  • Sea view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed, Terrace, Sea View

Horizon Club, Room, 1 King Bed, Terrace, Sea View

Horizon Club, Room, 1 King Bed, Terrace, Sea View

  • Sea view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Tanjung Sea View, Standard Twin Room, Terrace

Down comforters, in-room safe, individually decorated

Tanjung Sea View, Standard Twin Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Terrace, Sea View (Kinabalu)

Standard Room, 1 King Bed, Terrace, Sea View (Kinabalu)

Standard Room, 1 King Bed, Terrace, Sea View (Kinabalu)

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed (Clown Fish Themed)

Family Room, 1 King Bed with Sofa bed (Clown Fish Themed)

Family Room, 1 King Bed with Sofa bed (Clown Fish Themed)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Pool View (Tanjung)

Standard Twin Room, Pool View (Tanjung)

Standard Twin Room, Pool View (Tanjung)

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, Terrace, Sea View (Kinabalu)

Down comforters, in-room safe, individually decorated

Twin Room, Terrace, Sea View (Kinabalu)

  • Sea view
  • 44 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Twin Room, Terrace, Pool View (Tanjung )

Family Twin Room, Terrace, Pool View (Tanjung )

Family Twin Room, Terrace, Pool View (Tanjung )

  • 53 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed, Pool View (Tanjung, Terrace)

Family Room, 1 King Bed, Pool View (Tanjung, Terrace)

Family Room, 1 King Bed, Pool View (Tanjung, Terrace)

  • Sleeps 4
  • 1 King Bed

About the area

Kota Kinabalu

Beachside getaway.Your stay at this Tanjung Aru resort places you within 3 miles (5 km) of Sabah State Mosque and Imago Shopping Mall. Anjung Samudera and Gaya Street Sunday Market are also within 6 miles (10 km).

What's nearby

  • Tanjung Aru Perdana Park - 13 min walk - 1.1 km
  • Sabah State Mosque - 6 min drive - 4.2 km
  • Imago Shopping Mall - 7 min drive - 5.6 km
  • Gaya Street Sunday Market - 9 min drive - 7.1 km
  • Suria Sabah Shopping Mall - 9 min drive - 7.4 km

Getting around

  • Tanjung Aru Station - 9 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 17 min drive

Restaurants

  • ‪Dian Dian - ‬4 min drive
  • ‪DAI JANG GUM 大長今 - ‬3 min drive
  • ‪Coco Joe's Bar & Grill - ‬9 min walk
  • ‪Shang Palace - ‬7 min walk
  • ‪Café TATU - ‬9 min walk

About this property

Shangri-La Tanjung Aru, Kota Kinabalu

5-star beachfront resort near Sabah State Mosque
Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Shangri-la Tanjung Aru, Kota Kinabalu you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. This luxury resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kota Kinabalu resort.

  • 498 guestrooms or units
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 7190 sq ft of conference space
  • 668 sq m of conference space
  • Built in 1983
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Shangri-la Tanjung Aru, Kota Kinabalu offers 498 accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 43-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, and slippers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Chi has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby bath
  • Babysitting (surcharge)
  • Changing table
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Limo/town car service
  • Free uncovered self parking on site
  • Covered valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 108 for adults and MYR 54 for children
  • 2 bars/lounges
  • 3 restaurants
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Mini golf
  • Mountain biking
  • Paddleboard
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Rowing/canoeing
  • Sailing
  • Scuba diving
  • Snorkeling
  • Steam room
  • Table tennis
  • Water skiing
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (34 inches high)
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Phone accessibility kit
  • Sign language-capable staff
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 43-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Shangri-La mobile app before check-in
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from December 9 2025 to February 10 2027 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • One of the swimming pools
  • Fitness facilities
  • Recreation facilities
The property will be renovating from October 28 2025 to February 10 2027 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Fitness facilities
  • Lobby
  • Select guestrooms
  • Water park

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-la Tanjung Aru, Kota Kinabalu

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 212.4 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 108 for adults and MYR 54 for children
  • Covered valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 212.4 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Shangri La's Tanjung Aru Resort Spa
Shangri La's Tanjung Aru Kota Kinabalu
Shangri La's Tanjung Aru Resort
Shangri La's Tanjung Aru Resort Kota Kinabalu
Tanjung Aru
Shangri La Kota Kinabalu
Shangri Las Tanjung Aru Hotel
Shangri Las Tanjung Aru Resort
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri-La`s Tanjung Aru Resort And Spa
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
Shangri La's Tanjung Aru Resort Spa
Shangri-La Tanjung Aru, Kota Kinabalu Resort
Shangri-La Tanjung Aru, Kota Kinabalu Kota Kinabalu
Shangri-La Tanjung Aru, Kota Kinabalu Resort Kota Kinabalu

Frequently asked questions

How close is Shangri-la Tanjung Aru, Kota Kinabalu to the airport?

Shangri-la Tanjung Aru, Kota Kinabalu is 4.6 mi (17-min drive) away from the Kota Kinabalu Intl. Airport (BKI) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La Tanjung Aru, Kota Kinabalu?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Tanjung Aru, Kota Kinabalu on May 10, 2026 start from CA $248, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-la Tanjung Aru, Kota Kinabalu have an airport shuttle?

Airport shuttle services are not available at Shangri-la Tanjung Aru, Kota Kinabalu.

How close is Shangri-la Tanjung Aru, Kota Kinabalu to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Shangri-la Tanjung Aru, Kota Kinabalu offer free breakfast?

Free breakfast isn’t provided at Shangri-la Tanjung Aru, Kota Kinabalu, but buffet breakfast is offered for a fee of MYR 108 for adults and MYR 54 for children. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at Shangri-la Tanjung Aru, Kota Kinabalu?

No, there is no casino at this resort.

What time is check-in at Shangri-la Tanjung Aru, Kota Kinabalu?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Shangri-la Tanjung Aru, Kota Kinabalu?

This resort offers free self parking. Valet parking is available for MYR 20 per day.

Does Shangri-la Tanjung Aru, Kota Kinabalu have a pool?

Shangri-la Tanjung Aru, Kota Kinabalu features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.One of the pools will be unavailable from December 9 2025 to February 10 2027 (dates subject to change). The property will be renovating one of the pools from October 28 2025 to February 10 2027 (completion date subject to change).

Does Shangri-la Tanjung Aru, Kota Kinabalu have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine, pool views, and a poolside location. One of the dining venues will be unavailable from December 9 2025 to February 10 2027 (dates subject to change). The property will be renovating one of the dining venues from October 28 2025 to February 10 2027 (completion date subject to change).

Does Shangri-la Tanjung Aru, Kota Kinabalu have a spa?

Pamper yourself with a day at Chi, where you can enjoy body treatments, reflexology, and massages.

How close is Shangri-la Tanjung Aru, Kota Kinabalu to downtown Kota Kinabalu?

Shangri-la Tanjung Aru, Kota Kinabalu is 2.6 mi away from Kota Kinabalu.

Shangri-La Tanjung Aru, Kota Kinabalu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1001 reviews
Rating 8 - Good. 182 out of 1001 reviews
Rating 6 - Okay. 49 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Staff were fantastic - literally everyone, spa, restaurants, water sports, and room carers. Amazing
Stayed 12 nights in Dec 2025

4/10 Poor

Anant

Travelled with family
Liked: Cleanliness, staff & service, amenities
very poor handling at the checkin counter. Limited counters to check in as compare to people queued up.
Stayed 3 nights in Dec 2025

10/10 Excellent

Prof Mahadeva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The relaxing environment and view. Cafe tatu menu can be improved to include authentic Malaysian cuisine .
Stayed 3 nights in Dec 2025

10/10 Excellent

Stephen

Stayed 2 nights in Dec 2025

10/10 Excellent

SITIE ASHYURRAH

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
great hospitality
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities
Excellent hotel service!
Stayed 1 night in Nov 2025

10/10 Excellent

Singh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort experience. Sapi Island was breathtaking. Azure waters, glorious sun. Paradise
Stayed 3 nights in Nov 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff made our stay memorable. All were friendly, courteous, helpful and went the extra mile. Would definitely return
Stayed 20 nights in Sep 2025

10/10 Excellent

DIVAKAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly with😀
Stayed 3 nights in Aug 2025

10/10 Excellent

Miao

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I spent 3 days and 2 nights there, and we tried each of the restaurants. The food was great, and the swimming pools were very nice. There were also plenty of activities to enjoy — a game room, a VR room, and even a small cinema. We also booked some water activities with Star Marine. We definitely plan to come back again.
Coco Grill
Sunset Bar
Stayed 2 nights in Aug 2025

10/10 Excellent

Faith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is consistently fantastic. The site itself is beautiful and really well appointed. The views are stunning, and sunset just sensational. Well worth the cost to enjoy the sunset bar. Food options are great - we used most of these during our stay. The breakfast is wonderful, with a great range to cater to all tastes. The main thing that makes this place amazing though is the staff. All our interactions with staff were fantastic. Haniff over in food and beverages will do whatever he can to make your stay special - and has an incredible memory for the details of the guests. Brandon who took care of us on our hotel organised trip to Sapi Island was fantastic - knowledgeable, kind to our daughter, and made sure we got out to the reef to snorkel before it was understandably closed due to low tide. All staff, from those in the kids water area and in the games room, to those looking after your room and helping with bags, were great. We'd stayed right before coming to this hotel at another, big, "5 star" place not far away - also with nice features - but what makes the difference is how you are made to feel at Shangri-La Tanjang Aru. That is what made our holiday. (I can only hope that the hotel managers do not expand further and risk losing what makes this place special. There is a pretty warehouse for people wanting to take instagram photos up the road - keep this place the treasure it is!)
Stayed 4 nights in Aug 2025

10/10 Excellent

Wendy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We didn't want to leave

The Shangti-La is just a step up from other hotels. Yes, it's big and busy but the staff go out of their way to really spoil you. I'm vegan and they bent over backwards to ensure I had a great breakfast, sent soy milk to my room tweaked dishes so I ate well. And the location - oh my. We stayed in a garden room and could walk straight out looking at the sea. Room had a shower and a bath, was well stocked. Water in the fridge every day. Their Spa was great too. I can't think of anything bad about the place. We just didn't want to leave.
Stayed 5 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Yuta

Stayed 2 nights in Jun 2025

10/10 Excellent

Hong Nhung Lynda

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Shangri-La was a beautiful well kept resort which was so family friendly. Their attentiveness to those with families was extraordinary. It made our stay so comfortable and pleasant. We would definitely recommend the Shangri-La to our family and friends.
Stayed 5 nights in May 2025

8/10 Good

Zarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property grounds, smelly carpet

The hotel property and bfast are amazing. Nice pools and pvt beach. Very nice. However, the carpet in the room had a terrible smell. The furniture is a little worn but the bathroom has been updated.
Stayed 5 nights in Mar 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2025

10/10 Excellent

Yu-Lan

Stayed 1 night in Mar 2025

10/10 Excellent

Yu-Lan

Stayed 1 night in Mar 2025

2/10 Terrible

Jessica

Stayed 3 nights in Apr 2025

10/10 Excellent

chang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best in kota kinabalu city

Best for holiday trip. hotel facilitate with great equipment/ facilities , food options and scenery. Only the bar menu next to the pool i think its way too much over price and not worth it. The orher restaurant are reasonable.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

SEOK WAI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning breakfast was crowded as the area is quite secluded . A lot of varieties in the breakfast spread but the live station does not meet the standard of 5 stars hotel .
Stayed 4 nights in Mar 2025

10/10 Excellent

Lachezar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and accommodation. Breakfast need to be a bit more European/ Australian oriented. Prices at restaurants a bit high. We want to mention James, at the reception to say my big THANK YOU 🙏, for his help, support and great customer service! Looking for something particular, he did his best to help as. Again -big, big THANK YOU, James !!! The best customer assistant we ever met worldwide !
Stayed 5 nights in Mar 2025

4/10 Poor

EUNJUNG

Travelled with family
Liked: Room comfort
Disliked: Staff & service

not good

Overall, it is worse than Shangri-La Cebu Mactan. The sunset isn't particularly spectacular, but it's acceptable. Breakfast is not tasty. The staff are not friendly.
Stayed 7 nights in Dec 2024