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Avenida Palace

5.0 star property
5-star luxury hotel near Rossio Square

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Photo gallery for Avenida Palace

Lobby sitting area
Twin Room
Lobby lounge
Lobby
Front of property - evening/night

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Rua 1 De Dezembro 123, Lisbon, 1200
  • Rossio Square
    ‪2 min walk‬
  • Santa Justa Elevator
    ‪3 min walk‬
  • Avenida da Liberdade
    ‪3 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Lisbon

City center stay.A stay at this Baixa hotel places you steps from Rossio Square and a 5-minute walk from Avenida da Liberdade. Marquis of Pombal Square and Campo Grande are also within 3 miles (5 km).

What's nearby

  • Rossio Square - 2 min walk - 0.2 km
  • Santa Justa Elevator - 3 min walk - 0.3 km
  • Avenida da Liberdade - 3 min walk - 0.3 km
  • Castle of São Jorge - 8 min walk - 0.7 km
  • Marquis of Pombal Square - 18 min walk - 1.6 km

Getting around

  • Rossio Station - 1 min walk
  • Restauradores Station - 1 min walk
  • Humberto Delgado Airport (LIS) - 25 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Restaurante Cervejaria O Pinóquio - ‬1 min walk
  • ‪Ginjinha Sem Rival - ‬2 min walk
  • ‪Café Gelo - ‬1 min walk
  • ‪Rossio Gastrobar - ‬1 min walk

About this property

Avenida Palace

5-star luxury hotel near Rossio Square
Public spaces have free WiFi. A business center and meeting rooms are available. You can enjoy a drink at the bar/lounge. A fitness center, a library, and multilingual staff are also featured at the luxury Avenida Palace. Free self parking and valet parking are available.

This 5-star Lisbon hotel is smoke free.

  • 82 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1892
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Avenida Palace offers 82 air-conditioned accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, French, German, Portuguese, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 30 for adults and EUR 30 for children
  • A bar/lounge

Things to do

  • Gym
  • Library
  • Piano

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 693

Property is also known as

Avenida Palace
Avenida Palace Hotel
Avenida Palace Hotel Lisbon
Avenida Palace Lisbon
Palace Avenida
Avenida Palace Hotel
Avenida Palace Lisbon
Avenida Palace Hotel Lisbon

Avenida Palace Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 886 out of 1001 reviews
Rating 8 - Good. 88 out of 1001 reviews
Rating 6 - Okay. 14 out of 1001 reviews
Rating 4 - Poor. 8 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

daniel

Great staff
Stayed 1 night in Mar 2025

8/10 Good

AISLING

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Elena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I celebrated my birthday at Avenida Palace Hotel in February, and it was an unforgettable experience! The service was exceptional, and the special birthday surprise from the hotel made my stay even more memorable. We enjoyed live music in the lobby while admiring the beauty of the hotel's stunning historical interiors. The breakfast was delicious, featuring fresh-squeezed juices and a great selection of high-quality options. I highly recommend this hotel for a luxurious and charming stay!
Stayed 4 nights in Feb 2025

10/10 Excellent

Ananth

Liked: Cleanliness
Stayed 3 nights in Mar 2025

2/10 Terrible

Fengkun

Stayed 3 nights in Mar 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lawrence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Fantastic staff

A great classic hotel. The staff, especially the bar manager and his staff, are fantastic. Everyone does everything they can to make the stay as comfortable as possible. I can’t say enough about the men and women who work here. And it’s a beautiful classic hotel so close to the downtown. Highly recommend the Avenida Palace
Stayed 1 night in Feb 2025

10/10 Excellent

Lawrence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming and Elegant

A great hotel. Great location. An elegant, charming hotel with an exceptional staff, especially the great bartenders.
Stayed 2 nights in Feb 2025

10/10 Excellent

carey

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I can't say enough good things about this hotel. It is majestic. The staff is impeccable. They catered to our every need. Every day we came back to the room to find presents. It is in the middle of the square - dining and shopping are all in walking distance. Ask the concierge to help find a driver if you don't have anything set up and they will take you all over the countryside. It is affordable and they will give you a wonderful driver. I felt safe and welcomed here. I traveled with my special needs son and they were so welcoming. We will be back!
Stayed 7 nights in Feb 2025

10/10 Excellent

Tamara, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many 5 stars hotels, but the difference is in staff. This hotel has so helpful and nice staff that is just a pleasure talking to them. Hotel is older (there are some visible cracks) but very well maintained, clean and safe. Breakfast is amazing! Every time I travel to Lisbon I'm staying at that hotel. If you can afford the price, you should choose this one - you will not be sorry.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service

Old fashioned style

Hotel style was very dated. Spacious public areas but no one was in them so seemed deserted. No fun or vibe. Color of the walls leading to our room (pale yellow) was very cold. Room was depressing. Bathroom very cluttered with stuff and fixtures (toilet and shower) were old. Really didn't enjoy relaxing in the room.
Stayed 4 nights in Jan 2025

8/10 Good

DANIEL, SANTIAGO DE CHILE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Choose high floor rooms. Noise of metro at lower level. Very nice Hotel, good service, lot of amenities. Close to Metro. Many restaurants nearby.
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Anthony Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice traditionally elegant hotel. The rooms were well appointed and quiet for such a central location. The beds were fantastic. Excellent breakfast and located in the best place for exploring the tourist areas of Lisbon
Stayed 4 nights in Jan 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a real treat for our first visit to Lisbon. The staff was wonderful, the service was outstanding, and the location was perfect. The breakfast was top-notch for any breakfast you would get at a nice hotel, but it was especially good for a buffet. The staff in the cocktail lounge downstairs was attentive, friendly, and they made great drinks. We would definitely stay at the Hotel Avenida Palace again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Fionnuala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a TRUE EXPERIENCE.If you want to know HOW a royalty feels or is taken care of....PLEASE go to the Avenue Palace Hotel. Everyone and everything is SUPERB! 50 STARS!!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Mylene, Hasbrouck Heights

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and great location
Stayed 1 night in Dec 2024

10/10 Excellent

Nadja, Georgetown

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, the staff were warm, welcoming, and attentive to my every need. The concierge was knowledgeable and helpful, and the housekeeping team kept my room spotless. One notable plus was the hotel's recent upgrade to new windows, which made a huge difference in reducing street noise. Despite being located near a busy train station, we were pleasantly surprised by how quiet our room was. While the hotel's decor and amenities may be a bit dated, we found it added to the property's character and charm. It was like stepping back in time, and we appreciated the unique experience. If you value history, excellent service, and a one-of-a-kind experience, I highly recommend staying at Avenida Palace.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nadja, Georgetown

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, the staff were warm, welcoming, and attentive to our every need. The concierge was knowledgeable and helpful, and the housekeeping team kept my room spotless. While the hotel's decor may be a bit dated, we found it added to the property's character and charm. It was like stepping back in time, and we appreciated the unique experience. If you value history, excellent service, and a one-of-a-kind experience, I highly recommend here.
Stayed 7 nights in Dec 2024

10/10 Excellent

OLIVER

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, i would definately recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, top-tier breakfast, excellent service, and exceptionally friendly staff. Recommending already to friends and family.
Stayed 5 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful welcoming place to stay. A beautiful building, helpful staff, luxurious room and the best breakfast buffet I have enjoyed in years. An experience so infrequently enjoyed In the air b&b age. Obrigado!
Stayed 1 night in Dec 2024

10/10 Excellent

Hisham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 3 nights at this hotel and we loved it! Staffs are amazing and very friendly. Room was ready by noon. Tons of shops and restaurants around the hotel. Location is unbeatable, in the heart of everything! 15 mins walk to Time Out Market. 2 mins walk to the main shopping strip. Jazz performance every night between 7-8pm. Room is very clean and well maintained.
Stayed 3 nights in Dec 2024