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5.0 out of 5

"Excellent service, excellent Food, breakfast is outstanding as well as their dinner restaurant. Spa is extremely nice and the staff simply outstandin ... " More

By a verified traveller on Wed 08 May 2019

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Hotel Description

5-star luxury hotel near Rossio Square

Heart of Lisbon

Your stay at this Lisbon Old Town hotel places you within 2 miles (3 km) of Rossio Square and Avenida da Liberdade. Marquis of Pombal Square and Castle of São Jorge are also within 3 miles (5 km).

Luxury amenities

A full-service spa, an indoor pool, and a restaurant are all featured at this luxury hotel. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi. You'll appreciate the gym, poolside bar, and laundry facilities.

Double or Twin Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $513* Per night/room 31 Mar. - 1 Apr.

Suite (Garden)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room (Palace)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room (Palace)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Olissippo Lapa Palace – The Leading Hotels of the World ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Olissippo Lapa Palace – The Leading Hotels of the World

Everyone (1) Couples (1) Family (1)
5 out of 5

Posted by on 31 Dec. 2019

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Comment from Hotel Management

2 Jan. 2020 by Susana Gerardo

Dear Guest, Thank you very much for your rating. Looking forward to welcome you back soon. Best wishes Susana Gerardo

5 out of 5
Excellent service, excellent Food, breakfast is outstanding as well as their dinner restaurant. Spa is extremely nice and the staff simply outstanding. I noticed that The hotel has a funny smell of humidity, I think their air condition needs an upgrade of some improvement with the smell. The room also has that smell.

Posted by on 8 May 2019

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Comment from Hotel Management

9 May 2019 by Susana Gerardo

Dear guest, Thank you so much for your kindness, this is truly an amazing review, for which we are wholeheartedly thankful. Additionally, I am very glad that you classified our staff as outstanding, our aim is to provide the best to all of our guests. We also appreciate you had underlined the humidity smell as your opinion is always so important to take appropriate measures to keep improving our property. Please know we look very much forward to welcoming you again. Until then, I wish you the very best. Susana Gerardo

5 out of 5
The hotel and staff were excellent. The staff was beyond helpful, knowledgeable and catered to any of your requests!

Posted by on 22 Feb. 2019

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Comment from Hotel Management

26 Feb. 2019 by Susana Gerardo

Dear guest, Many thanks for your short and sweet review.. We do hope you will be back to stay with us another time soon. We are all looking forward to welcome you. Yours sincerely, Susana Gerardo Guest Relations

About the Olissippo Lapa Palace – The Leading Hotels of the World

Location Rua do Pau da Bandeira, 4, Lisbon, 1249-021

Property Features

Olissippo Lapa Palace – The Leading Hotels of the World offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. Public spaces have free WiFi. A business center and 8 meeting rooms are available. Event space at this hotel measures 2465 square feet (229 square meters) and includes a conference center. A children's pool, a seasonal outdoor pool, and a fitness center are also featured at the luxury Olissippo Lapa Palace – The Leading Hotels of the World. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star Lisbon hotel is smoke free.

  • 109 guestrooms or units
  • 7 levels
  • 3 buildings
  • 2 bars or lounges
  • 2465 sq ft of conference space
  • 229 sq m of conference space
  • Built in 1870
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Alcantara-Terra Station (1.6 km / 1 mi)
  • Metro station: Rua Garcia da Orta Stop (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Olissippo Lapa Palace – The Leading Hotels of the World offers 109 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs, bathrobes, slippers, and bidets. This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Pillow options
  • Bathtub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Restaurante Lapa - Onsite restaurant.

Le Pavillón - Onsite diner. Open daily.

Bar Rio Tejo - Onsite bar. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa
  • Reflexology
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Olissippo Lapa Palace – The Leading Hotels of the World offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property Registry Number - 0057
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Clean & Safe (Portugal)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per vehicle (one-way)
  • Rollaway bed fee: EUR 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lapa Palace
  • Lapa Palace Olissippo
  • Olissippo Lapa
  • Olissippo Lapa Palace Leading Hotels World Lisbon
  • Olissippo Lapa Palace Hotel
  • Olissippo Lapa Palace Hotel Lisbon
  • Olissippo Lapa Palace Lisbon
  • Olissippo Palace
  • Lapa Palace Hotel Lisbon
  • Lapa Palace Lisbon
  • Olissippo Lapa Palace – The Leading Hotels of the World Hotel
  • Olissippo Lapa Palace – The Leading Hotels of the World Lisbon

You should know

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.