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Crystal Lodge Hotel

2.0 star property
Thornton Heath hotel in Bensham Manor area

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Crystal Lodge Hotel

Photo gallery for Crystal Lodge Hotel

In-room safe, iron/ironing board, cribs/infant beds, free WiFi
Balcony
Front of property
Restaurant
Combined shower/tub, free toiletries, hair dryer, towels

Overview of Crystal Lodge Hotel

Reviews
5.4

Popular amenities

  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Room serviceRoom serviceRoom service

Explore the area

Map
49 Brigstock Road, Thornton Heath, England, CR7 7JH
  • Popular LocationSelhurst Park Stadium17 min walk
  • Popular LocationCrystal Palace Park6 min drive
  • Popular LocationBig Ben20 min drive
  • AirportLondon (LHR-Heathrow)64 min drive

Room options

View all photos for Quadruple Room, Shared Bathroom

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Quadruple Room, Shared Bathroom

  • 12 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room, Accessible, Shared Bathroom

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Twin Room, Accessible, Shared Bathroom

  • 8 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room, Shared Bathroom

Triple Room, Shared Bathroom

Triple Room, Shared Bathroom

  • 11 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom

Single Room, Shared Bathroom

  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom

Single Room, Private Bathroom

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom

Double Room, Shared Bathroom

  • 7 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Quadruple Room, 2 Bedrooms, Private Bathroom

Family Quadruple Room, 2 Bedrooms, Private Bathroom

Family Quadruple Room, 2 Bedrooms, Private Bathroom

  • 10 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

  • 9 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
London Croydon Aerodrome Hotel, BW Signature Collection
Free WiFi
Restaurant
Breakfast available
Parking available
3.7 out of 5, Good, (1003)
The price is CA $131
per night
CA $158 total
includes taxes & fees
15 May - 16 May
London Croydon Aerodrome Hotel, BW Signature Collection

About the area

Thornton Heath

Bensham Manor stay.Your stay at this Bensham Manor hotel places you within 9 miles (15 km) of London Eye and Westminster Abbey. Big Ben and Buckingham Palace are within 9 miles (15 km).

What's nearby

  • Selhurst Park Stadium - 17 min walk
  • Crystal Palace Park - 6 min drive
  • Clapham Common - 12 min drive
  • Big Ben - 20 min drive
  • Buckingham Palace - 22 min drive

Getting around

  • Croydon Thornton Heath Station - 3 min walk
  • Centrale Tram Station - 4 min drive
  • Heathrow Airport (LHR) - 74 min drive

Restaurants

  • Prince George - 11 min walk
  • Railway Telegraph - 2 min walk
  • Pawsons Arms - 11 min walk
  • Blue & Orange - 6 min walk
  • Diners Delight Cafe - 6 min walk

About this property

Crystal Lodge Hotel

Thornton Heath hotel in Bensham Manor area
As a guest of Crystal Lodge Hotel, you'll find a terrace, barbecue grills, and tour/ticket assistance. Public spaces have free WiFi. Crystal Lodge Hotel also features a garden, coffee/tea in a common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Thornton Heath hotel is smoke free.

  • 14 guestrooms or units
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site
Crystal Lodge Hotel offers 14 accommodations with safes and coffee/tea makers. Guests can make use of the shared/communal kitchen. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LED televisions are featured in guestrooms. Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

Arabic, English, French, Hungarian, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator (on request)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (GBP 10 per night)
  • Limited onsite parking

Food and drink

  • Room service available
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV

Bedroom

  • Bed sheets
  • Ceiling fan
  • Cribs/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator (on request)
  • Shared kitchen access

More

  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 20.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: GBP 10 per night
  • Crib (infant bed) fee: GBP 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

Property is also known as

Crystal Lodge Hotel Thornton Heath
Crystal Lodge Hotel
Crystal Thornton Heath
Crystal Lodge Hotel Hotel
Crystal Lodge Hotel Thornton Heath
Crystal Lodge Hotel Hotel Thornton Heath

Crystal Lodge Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 22 out of 173 reviews" "
Rating 8 - Good. 34 out of 173 reviews" "
Rating 6 - Okay. 36 out of 173 reviews" "
Rating 4 - Poor. 32 out of 173 reviews" "
Rating 2 - Terrible. 49 out of 173 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Dushane

Stayed 1 night in Jan 2024

2/10 Terrible

J

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Kawa

Disliked: Cleanliness

2/10 Terrible

Amechi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diappointed.
Not very good. Shower not working well. Almost 10-15 people had to queue up for use of bathroom. Rooms not spacious, beds uncomfortable.
Stayed 6 nights in Nov 2023

10/10 Excellent

Carthy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good lodge
It’s good . Booked for a room with private toilet but had a little problem but was changed for a room with shared bathroom, staffs there were very friendly and helpful. Can’t complain much. Room was very neat and clean.
Stayed 1 night in Nov 2023

8/10 Good

RICHARD KWARTENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Errin

Travelled with group
Disliked: Staff & service
Was nice enough, not overly fancy. Communal bathrooms for rooms which was a little awkward but fine. Rooms were clean but bathroom could be cleaner. Minimal contact with staff but we’re friendly enough when engaged.
Stayed 3 nights in Oct 2023

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

ker

Stayed 1 night in Sep 2023

10/10 Excellent

Shane

Stayed 1 night in Aug 2023