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Dorsett Shepherds Bush

4.0 star property
4-star hotel near Kensington High Street

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Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Lobby
Front of property - evening/night
Dorsett Room
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
58 Shepherds Bush Green, London, England, W12 8QE
  • Place, Westfield London Shopping Centre
    ‪7 min walk‬
  • Place, Kensington High Street
    ‪18 min walk‬
  • Place, Hyde Park
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Dorsett Room

Dorsett Room

Dorsett Room

8.4 out of 10
Very good
(113 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(21 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

7.0 out of 10
Good
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

London

Hammersmith and Fulham stay.A stay at this Hammersmith and Fulham hotel places you within half a mile (1 km) of Westfield London Shopping Centre and 2 miles (3 km) of Kensington High Street. Hyde Park and Marble Arch are also within 3 miles (5 km).

What's nearby

  • Westfield London Shopping Centre - 7 min walk - 0.6 km
  • Kensington High Street - 18 min walk - 1.6 km
  • Olympia Events - 18 min walk - 1.6 km
  • Royal Albert Hall - 7 min drive - 3.6 km
  • Hyde Park - 8 min drive - 4.0 km

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪Shikumen Shepherd's Bush - ‬1 min walk
  • ‪The Defector's Weld - ‬2 min walk
  • ‪The Sindercombe Social - ‬1 min walk
  • ‪BrewDog Shepherd's Bush - ‬2 min walk
  • ‪Subway - ‬3 min walk

About this property

Dorsett Shepherds Bush

4-star hotel near Kensington High Street
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Dorsett Shepherds Bush.

This 4-star London hotel is smoke free.

  • 1 building
  • 317 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 2014
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Lobby lounge
The Hoxton Shepherds Bush
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 814 reviews
The price is CA $202
CA $243 total
includes taxes & fees
Nov 2 - Nov 3
The Hoxton Shepherds Bush

Property amenities

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: GBP 70 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 70.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Reviews

Dorsett Shepherds Bush Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 914 out of 2090 reviews
Rating 8 - Good. 540 out of 2090 reviews
Rating 6 - Okay. 332 out of 2090 reviews
Rating 4 - Poor. 176 out of 2090 reviews
Rating 2 - Terrible. 128 out of 2090 reviews

Reviews

4/10 Poor

Lee

Travelled with family
Disliked: Property conditions & facilities
The hotel is very close to the tube and very close to the shopping centre. The staff were very pleasent, however what let the hotel down was the general cleanliness of the rooms. We had two rooms of which one had mould in the bathroom, whilst the other had dirty stained carpets, and stains on the curtains. We enquired about breakfast, only to be told that it would cost you more if you order in the morning as opposed to the evening before.
Stayed 2 nights in Jul 2025

2/10 Terrible

Drew

Stayed 2 nights in Mar 2025

6/10 Okay

Alan

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, comfortable and friendly hotel. Couple.of minutes walk from shepherds bush market tube station and next door to Shepherds Bush Empire so perfect for a gig. Check in (sorry didnt get the ladies name) and check out (Aaron) warm, friendly and professional. Perfect for us.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Thandie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

This hotel use to be nice but now it is terrible I had to change my room three times and finally just settled at that point when I realized it wasn’t going to get any better. The hotel was dirty the carpet was old hair in the shower the plumping was from flushing the toilets made noises and the room had a mildew smell for $232 a night I expect better . I do not recommend this hotel !!!
Stayed 1 night in Jul 2025

10/10 Excellent

Reuben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I had a truly lovely stay at Dorsett Shepherds Bush. From the moment we arrived, we felt welcomed and well cared for. The hotel strikes a beautiful balance between style and comfort, with a striking interior that’s both modern and full of character. Our room was spotlessly clean, spacious, and quiet—just what we needed for a relaxing break. The bed was incredibly comfortable, and we appreciated the little thoughtful touches, like the quality toiletries and soft lighting. Overall, it was a memorable experience that left us feeling rested and looked after. We would absolutely stay again and recommend it to others looking for a stylish, calm retreat in West London.
Stayed 1 night in Jul 2025

4/10 Poor

Peter

Stayed 1 night in Jul 2025

10/10 Excellent

Anthony John

Stayed 4 nights in May 2025

10/10 Excellent

Anthony John

Liked: Cleanliness, staff & service, room comfort
Always a great stay, good location
Stayed 4 nights in Jul 2025

6/10 Okay

Koichi

Travelled with family
Disliked: Cleanliness, staff & service

良いホテルだったのですが

場所もよく、綺麗なホテルなので良く利用してました。 ただ他のコメントにもあったようにサービスが課題で、風呂の問題は5回言っても直らず5泊の間は風呂に入れず、トイレの紙も3回言っても補充されず困りました
Stayed 5 nights in Jul 2025

6/10 Okay

Martin

Stayed 1 night in Jul 2025

10/10 Excellent

scot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and comfortable place to stay in london
Stayed 1 night in Jun 2025

2/10 Terrible

Daniel

Business traveller
Disliked: Amenities
Broken aircon, no fans, useless staff. Terrible breakfast. Avoid
Stayed 1 night in Jul 2025

10/10 Excellent

Hui-Chun

Stayed 2 nights in Jun 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC isn’t great
Stayed 7 nights in Jun 2025

4/10 Poor

Samin

Liked: Staff & service, amenities
Disliked: Cleanliness
The room had no windows.
Stayed 1 night in Jul 2025

2/10 Terrible

Jolene

Stayed 1 night in Mar 2025

6/10 Okay

Kaye

The location to Westfield is a plus, nice bar and friendly staff. I was on floor 7 and it was very hot weather. Aircon was not good, they brought me a fan. Room small due to sloped ceiling with blinds that had to be shut due to heat. No stop out the front so need to walk bags up the street. Bed comfy and clean linen, shower needs a good clean in grate so smelt very mouldy. A fair stay for a discount price
Stayed 2 nights in Jun 2025

10/10 Excellent

katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reliable experience, bus stop right outside hotel taking you into the city. Great for Westfield shopping too
Stayed 1 night in Jun 2025

2/10 Terrible

T

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Evie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Rupal

Stayed 1 night in Jun 2025

10/10 Excellent

Katie

Stayed 1 night in Jun 2025