InterContinental London - The O2 by IHG

5.0 star property
5-star luxury hotel near O2 Arena, connected to a shopping center

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Photo gallery for InterContinental London - The O2 by IHG

2 bars/lounges, cocktail bar, rooftop bar
Indoor pool, open 7:00 AM to 9:00 PM, sun loungers
Exterior
Ballroom
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub

Explore the area

Map
Waterview Drive, Greenwich Peninsula, London, England, SE10 0TW
  • O2 Arena
    ‪5 min walk‬
  • ExCeL Exhibition Centre
    ‪5 min drive‬
  • Tower of London
    ‪9 min drive‬
  • London (LCY-London City)
    ‪8 min drive‬

Room options

Classic Room

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Apartment, 2 Bedrooms (Suite)

  • 75 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed

Studio Suite (Apartment)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Twin Classic

  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

King Classic

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

One Bedroom Suite

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed

Suite (Ambassador)

  • 80 sq m
  • City view
  • Sleeps 6
  • 1 Twin Bed

Apartment, 1 Bedroom (Suite)

  • 52 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Presidential Suite

  • 169 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed

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About the area

London

Greenwich stay.A stay at this Greenwich hotel places you within half a mile (1 km) of O2 Arena and 3 miles (5 km) of Cutty Sark. ExCeL Exhibition Centre and Royal Observatory are also within 3 miles (5 km).

What's nearby

  • O2 Arena - 5 min walk - 0.4 km
  • ExCeL Exhibition Centre - 5 min drive - 2.3 km
  • Cutty Sark - 6 min drive - 4.0 km
  • London Stadium - 6 min drive - 4.7 km
  • Tower of London - 9 min drive - 5.9 km

Getting around

  • Westcombe Park Station - 5 min drive
  • North Greenwich Underground Station - 9 min walk
  • London City Airport (LCY) - 26 min drive

Restaurants

  • ‪Banana Tree O2 Arena - ‬8 min walk
  • ‪Nero Express - ‬7 min walk
  • ‪American Express Lounge - ‬8 min walk
  • ‪The Stargazer - ‬10 min walk
  • ‪Starbucks - ‬9 min walk

About this property

InterContinental London - The O2 by IHG

5-star luxury hotel near O2 Arena, connected to a shopping center
InterContinental London - The O2 by IHG offers its guests a full-service spa, an indoor pool, and a hot tub. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 34 meeting rooms. Event space at this hotel measures 16146 square feet (1500 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and a sauna are also featured at the luxury InterContinental London - The O2 by IHG. Parking is available for a fee.

This 5-star London hotel is smoke free.

  • 453 guestrooms or units
  • 18 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 16146 sq ft of conference space
  • 1500 sq m of conference space
  • Built in 2015
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
InterContinental London - The O2 by IHG offers 453 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Languages

Afrikaans, Bulgarian, Chinese (Mandarin), English, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 11:30 AM for a fee: GBP 25 to 30 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch TV with satellite channels
  • Pay movies

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 50 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25 to 30 per person
  • Self parking fee: GBP 45 per night
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 50 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental London O2 Hotel
Intercontinental O2 Hotel
Intercontinental London O2
Intercontinental O2
Intercontinental London - The O2 England
InterContinental London The O2
InterContinental London The O2 an IHG Hotel
InterContinental London - The O2 by IHG Hotel
InterContinental London - The O2 by IHG London
InterContinental London - The O2 by IHG Hotel London

InterContinental London - The O2 by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 869 out of 1220 reviews
Rating 8 - Good. 177 out of 1220 reviews
Rating 6 - Okay. 74 out of 1220 reviews
Rating 4 - Poor. 42 out of 1220 reviews
Rating 2 - Terrible. 58 out of 1220 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Terrible car parking experience

We have stayed here numerous times in the past without issues but this time was terrible. Firstly I want to say that all the breakfast and bar staff are amazing and we had no issues there. But during our four night stay we were woken up twice by room service (even though we had ‘do not disturb’ on), one morning they knocked on the door three times in an hour. We parked our car at the hotel (at £52 a night) and advised them of this during check-in. On the third morning of our stay we were woken up by a phone call from reception at 7:45 with the person quite aggressively saying ‘you have a car in the car park which needs to be moved now’ they offered for someone to collect our keys and move it for us, which we declined. Ten minutes later another call, more aggressive ‘move your car, we have a private function and it’s in the way’. No ‘please’ no ‘sorry for the inconvenience’. Five minutes later yet another call from the manager with the same tone, demanding we moved the car immediately, and at the point where she started shouting at me I hung up the phone. We were basically hounded until we moved the car along with another 10-12 people/cars. When checking out we asked for a discount to the parking charges which they seemed to be surprised about. This could’ve been handled so much better and really leaves a sour taste to what would have been another decent stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel for o2 concerts and Sky Bar at the end of the evening is fabulous!!
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Stayed 1 night in Mar 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located for an O2 concert! We stayed in an apartment room, which would have been ideal for a longer stay. The easy tube ride into central London made it incredibly convenient for anyone looking to explore tourist attractions as well.
Stayed 1 night in Mar 2025

8/10 Good

NINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for O2 concerts

This is the second time we stayed here for an O2 concert, and the location is perfect—super convenient for getting to the venue with no hassle. The breakfast is great too! We're are booked for another night, but the price has doubled for our next visit. The rates do seem to fluctuate depending on demand, which is a bit disappointing. Still, it's a great hotel, and for the convenience I'm willing to pay the extra.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly friendly service from staff. Room spacious and clean. Swimming pool spa area, really nice and not too busy.
Stayed 1 night in Mar 2025

2/10 Terrible

Simon, Bath

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was harassed by security on several occasions. What I was I doing? I was walking through the front door into the foyer and on my way to get the elevator to my room. Completely disgraceful. I reported it to reception and the reply I received was blah blah blah.
Stayed 2 nights in Feb 2025

10/10 Excellent

Pennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow fantastic place.

Wow, what a fabulous hotel, everything was perfect, from check in with the friendly staff, to a fantastic room with a view on the 7th floor, definitely worth the money, to breakfast, every member of staff we encountered were very friendly and welcoming from house keeping, security guard to front of house waiting staff. The bed was huge and extremely comfortable, such was the amazing night view we didn’t close the curtains! Just a pity the sky bar was closed on Sunday as we would have liked to experience that. Just means we will have to come back! You are literally 2 mins walk via a connecting walk way from hotel to the O2.
0700 sunrise
23.00 night view
Sunset
Very comfortable bed
Stayed 1 night in Mar 2025

2/10 Terrible

Safina

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Rubbish
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room as expected, lounge bar expensive, lounge food very good, restaurant food good but over priced for the portions £65 for surf n turf with steak less than 3 mouthfuls
Stayed 1 night in Feb 2025

8/10 Good

Michael, Maghull

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good when attending an event at the o2 but is expensive as a result.
Stayed 1 night in Feb 2025

10/10 Excellent

Eimear

Stayed 1 night in Feb 2025

10/10 Excellent

Eliza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All that I wanted and more

Lovely experience. Beautiful views. Right next to O2 arena. Seperate enough feel like a getaway. Close to public transportation and amenities. Hotel staff were excellent. Sauna, steamroom and pool were clean and modern. Restaurant meal was good. Amazing service. Will return.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best possible location to visit the O2 due to the link taking us straight to arena without leaving the hotel. We visited as 4 couples and found out on check in that our rooms had been upgraded to apartments so we had spacious rooms with great views Colbert the Thames to Canary Wharf.
Stayed 1 night in Feb 2025

8/10 Good

Briony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Nice hotel, very close to O2 so ideal for events. Breakfast was nice but very busy. Bar was small.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

katie Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Excellent to visit a show at the 02 extremely convienient. We checked in and headed to our room i then called doen to ask how the complimentary expedia free drinks worked. 10 minutes on the phone to be told i needed a voucher. I said i would collect it on the way down to the concert. The bar that it could be used in was closed by 7pm so i thought ill use it in yhe morning to get a coffee on the way out. still closed at 9.30am in the morning. Had the voucher been handex to me at time of check in, the bar was open and directly next to reception, i felt this was deliberate tactic to stop us from using the voucher.
Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graat hotel. Very convenient for 02. Amazing rooms & breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Amber

Stayed 1 night in Jan 2025

10/10 Excellent

amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025