InterContinental London - The O2 by IHG

5.0 star property
5-star luxury hotel near O2 Arena, connected to a shopping center

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Photo gallery for InterContinental London - The O2 by IHG

2 bars/lounges, cocktail bar, rooftop bar
Indoor pool, open 7:00 AM to 9:00 PM, sun loungers
3 restaurants, breakfast, lunch, dinner served; local cuisine
Ballroom
Presidential Suite | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub

Explore the area

View in a map
Waterview Drive, Greenwich Peninsula, London, England, SE10 0TW
  • Place, O2 Arena
    ‪5 min walk‬
  • Place, ExCeL Exhibition Centre
    ‪5 min drive‬
  • Place, Tower of London
    ‪9 min drive‬
  • Airport, London (LCY-London City)
    ‪8 min drive‬

Room options

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Classic

9.6 out of 10
Exceptional
(51 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Twin Classic

9.6 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Classic Room

9.8 out of 10
Exceptional
(12 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

One Bedroom Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Twin Bed

Suite (Ambassador)

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Twin Bed

Presidential Suite

  • 169 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Twin Bed

Studio Suite (Apartment)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Apartment, 1 Bedroom (Suite)

  • 52 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Apartment, 2 Bedrooms (Suite)

  • 75 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed

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About the area

London

Greenwich stay.A stay at this Greenwich hotel places you within half a mile (1 km) of O2 Arena and 3 miles (5 km) of Cutty Sark. ExCeL Exhibition Centre and Royal Observatory are also within 3 miles (5 km).

What's nearby

  • O2 Arena - 5 min walk - 0.4 km
  • ExCeL Exhibition Centre - 5 min drive - 2.3 km
  • Cutty Sark - 6 min drive - 4.0 km
  • London Stadium - 6 min drive - 4.7 km
  • Tower of London - 9 min drive - 5.9 km

Getting around

  • Westcombe Park Station - 5 min drive
  • North Greenwich Underground Station - 9 min walk
  • London City Airport (LCY) - 26 min drive

Restaurants

  • ‪American Express Lounge - ‬9 min walk
  • ‪Haidilao Hot Pot - ‬9 min walk
  • ‪The Stargazer (Wetherspoon) - ‬10 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪All Bar One - ‬9 min walk

About this property

InterContinental London - The O2 by IHG

5-star luxury hotel near O2 Arena, connected to a shopping center
InterContinental London - The O2 by IHG offers its guests a full-service spa, an indoor pool, and a hot tub. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 34 meeting rooms. Event space at this hotel measures 16146 square feet (1500 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and a sauna are also featured at the luxury InterContinental London - The O2 by IHG. Parking is available for a fee.

This 5-star London hotel is smoke free.

  • 453 guestrooms or units
  • 18 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 16146 sq ft of conference space
  • 1500 sq m of conference space
  • Built in 2015
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
InterContinental London - The O2 by IHG offers 453 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 11:30 AM for a fee: GBP 25 to 30 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch TV with satellite channels
  • Pay movies

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 50 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25 to 30 per person
  • Self parking fee: GBP 45 per night
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 50 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental London O2 Hotel
Intercontinental O2 Hotel
Intercontinental London O2
Intercontinental O2
Intercontinental London - The O2 England
InterContinental London The O2
InterContinental London The O2 an IHG Hotel
InterContinental London - The O2 by IHG Hotel
InterContinental London - The O2 by IHG London
InterContinental London - The O2 by IHG Hotel London

InterContinental London - The O2 by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 919 out of 1280 reviews
Rating 8 - Good. 189 out of 1280 reviews
Rating 6 - Okay. 76 out of 1280 reviews
Rating 4 - Poor. 39 out of 1280 reviews
Rating 2 - Terrible. 57 out of 1280 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff from check-in to check-out were very helpful and friendly. The hotel itself is very clean, well maintained and the decor is very aesthetically pleasing. We were even pleasantly surprised to see the ashtrays outside were all shiny and clean the next morning. It’s not something that would have bothered me but effort and attention to detail has not gone unnoticed. We only stayed for one night unfortunately but would have been more than happy to have stayed much longer if we could have! Another reason I chose this hotel was convenience for attending the 02 arena which honestly if anyone is visiting for a show at the 02 then this hotel is a must! The access door connecting the hotel lobby and the arena/shopping centre is so handy! I was very anxious and worried about my safety coming to London as well but the hotel and the surrounding grounds/area felt very safe and allowed me to feel comfortable during my short stay! Thank you for a great experience and I look forward to returning hopefully very soon!
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great location

Hotel entrance and foyer are lovely and so was the spa/swimming pool. Was greeted to a surprise upgraded room which was lovely however the room did feel dated. I’ve stayed at a fair few intercontinental hotels and this was one of the more dated rooms. Other than that the staff and everything else was great.
Stayed 1 night in Jul 2025

2/10 Terrible

Victor

Disliked: Staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Martin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rude staff

In itself this is a nice hotel and really convenient for the O2; however, the check in was an altogether different experience. Check in was at 1530, but the receptionist was rude, brusque and unwelcoming. Not what I expect at any hotel, especially one that cost £270/night!
Stayed 1 night in Jul 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were outstanding. Food, including breakfast and room service, very high quality. Great views. Beds not good, toilet paper very flimsy.
Stayed 4 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with super friendly staff. Ideal for staying in if you’re going to the 02 for an event.
Stayed 2 nights in Jul 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Beautiful view from our room
Stayed 2 nights in Jul 2025

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room itself was lovely, very comfortable and clean. The menu for the room service wasnt working on the tv. Also would be great to have more teabags and sugar in the room and alternative milk. Overall it was lovley and cant wait to book again for the next concert.
Stayed 1 night in Jul 2025

8/10 Good

ester

Travelled with family
Disliked: Cleanliness

Ok if you come for a show

Our stay was ok. The closeness to the o2 is great. The hotel is a bit old. The carpets must be cleaned.... It makes it feel dirty. The mini bar was not cold. There was dust everywhere. The staff at reception was very nice. We had to ask a few times for shaving kit and toothbrush and then only got 1... If i come to a show I'll choose this hotel but it's not value for money.
Stayed 2 nights in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again but without the car!

Amazing hotel. Breakfast was great and a lot of choice. Rooms were clean, comfy bed, very friendly staff. Just disappointed after paying £420 for 1 night I then had to pay £50 to park.
Stayed 1 night in Jun 2025

4/10 Poor

Rachael

Travelled with group

Unsatisfactory

At check in was told that the twin I had booked was not available and the only option was a folding bed. As I was under time pressure to get to a meeting I did not have time to fight for what I was paying for and booked. So had to just go with it will not stay here again as can not trust what I booked and payed for is what you get
Stayed 1 night in Jul 2025

6/10 Okay

Shaunagh, Trowbridge

Travelled with family
Liked: Cleanliness, amenities
Great location for event at the O2. Was disappointed with the state of the room. The walls were very badly stained, could do with a deep clean and lick of paint. Not what I expected at all. Breakfast was lovely, some staff very friendly.
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Decent enough hotel in a very convenient location for the O2. Club lounge was underwhelming but bedroom was good, as was the top floor bar.
Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel. Staff all pleasant and polite, rooms immaculate and location is excellent. Especially as we went to a show in the O2 arena
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Connected to the O2. Short walk to the tube for access to anywhere in London.
Stayed 2 nights in Jul 2025

8/10 Good

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

phillip

Stayed 1 night in Jun 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Fabulous hotel with helpful staff. Only issue I have is I’m still yet to receive my deposit back despite messaging a few times.
Stayed 1 night in Jun 2025

10/10 Excellent

Sharanjit

Travelled with family
Liked: Amenities
The hotel was amazing probably the best one I stayed in when visiting London. The staff were friendly. The view from the room was amazing too. We had an early check which we were grateful for as we had just come back from New York. Thank you for having us.
Stayed 1 night in Jul 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Everything was amazing, the service is second to none.
Stayed 1 night in Jun 2025

6/10 Okay

Ewan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room but boiling hot & aircon didn’t work.
Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, property conditions & facilities
Smells of sewage and bad drains
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Stayed 6 nights in Jun 2025

10/10 Excellent

Liz

Really lovely hotel
Stayed 1 night in Jun 2025