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4.5 out of 5

"It was in an easy to walk area to some attractions. Not a lot of food options late at night. Bar was nice. View was good. " More

By a verified traveller on Sun 24 Nov 2019

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Hotel Description

4-star hotel near St. Thomas' Hospital

City center retreat

Within a 10-minute walk of this London City Centre hotel, you'll find St. Thomas' Hospital and Westminster Bridge. London Eye and London Dungeon are also within half a mile (1 km).

Business services

A 24-hour fitness center is featured at this hotel, along with free WiFi in public areas and a computer station. Business travelers can take advantage of the business center. Luggage storage, laundry facilities, and concierge services are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 236 guestrooms also offer free WiFi and TVs with digital channels. Premium bedding, hair dryers, and safes are also available.

Deluxe Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$148* Per night/room 25 Nov. - 26 Nov.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Marlin Waterloo ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Marlin Waterloo

Everyone (2) Couples (1) Family (2)
4 out of 5
It was in an easy to walk area to some attractions. Not a lot of food options late at night. Bar was nice. View was good.

Posted by on 24 Nov. 2019

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Comment from Hotel Management

24 Nov. 2019 by Alessia Pellegrino

Dear Guest, Thank you for taking the time to give us your feedback which we really appreciate. It is true that we are very lucky with the location of the hotel . We are glad to know that you enjoyed your stay at Marlin Waterloo and we look forward to welcoming you back in the near future. Kind regards. Alessia Pellegrino

5 out of 5
All was new and clean. Excellent conditions at this time. Please keep up the maintenance standards and you will have an excellent property for many years !

Posted by on 28 Oct. 2019

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Comment from Hotel Management

28 Oct. 2019 by Matheo Ze Thelem Alvarez

Dear Guest, First of all I would like to thank you for choosing us during your stay in London.Your excellent feedback regarding both the cleanliness and the excellent condition of our property means a lot to us. We are looking forward to see you again at Marlin Waterloo Hotel in the near future! Kind Regards,

4 out of 5

Posted by on 5 Sep. 2019

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Comment from Hotel Management

6 Sep. 2019 by Reka Babos

Dear Guest Thank you for your rating I hope you enjoyed your stay with us and had a great time in London Look forward to welcoming you back soon Kind regards

5 out of 5
Okay... this property Is WAY nicer than I was expecting!!!! The room was always cleaned and they provided lots of towels and coffee! It was also an easy walk to London Eye, Parliament, Westminster Abbey. Also, a easy walk to many Underground Stations.

Posted by on 27 Jun. 2019

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Comment from Hotel Management

28 Jun. 2019 by Radu

Dear Guest, Thank you for taking the time to leave a feedback in regards to your recent stay with Marlin Waterloo. It makes us happy to know you found the accommodation and amenities provided up to your expectations. It is true, we are privileged with the location, being positioned minutes walking distance from most of London's Landmarks. Also, the two tube stations close to our property(Lambeth North for Bakerloo Line and Waterloo Station for Jubilee Line and Northern Line) can provide a fast and reliable connection to all other London's points of attraction. It was a pleasure to have you as a guest, and we look forward to welcoming you back in the near future. Kind regards, Radu Mihalcea

5 out of 5
Location is excellent Lobby is very small Staff are excellent

Posted by on 23 Jun. 2019

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Comment from Hotel Management

23 Jun. 2019 by Radu

Dear Guest, Thank you for taking the time to leave a feedback in regards to your recent stay with Marlin Waterloo. It was a pleasure to have you as a guest, and we look forward to welcoming you back in the near future. Kind regards, Radu Mihalcea

4 out of 5

No Breakfast Here

Pros: Comfortable and large room. Very well kept and clean property.
Very comfortable and comparatively large room and bathroom but upon arrival, we learned that the free breakfast which was included in the price paid was not available. The hotel has no restaurant. I spent too much time with the staff trying to get to the bottom of the issue and ultimately, was offered a gift card to the Pret a Manger next door which we ultimately threw away. The included breakfast was one of the reasons we booked this hotel. We didn't want to go off property for breakfast. I see that the listing still includes the breakfast.

Posted by , from CA - California on 27 Jun. 2018

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Comment from Hotel Management

24 Aug. 2018 by Ariane

Thank you for your review. Kind regards,

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Marlin Waterloo. This 4-star London hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 11 levels
  • Built in 2017
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: London Waterloo Station (0.6 km / 0.4 mi)
  • Metro station: Lambeth North Underground Station (0.1 km / 0.1 mi)

Room Amenities

Marlin Waterloo offers 236 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Digital television is provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Separate bedroom
  • Television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Offsite parking fee: GBP 20 per day (0.1 mi away; open 24 hours)
  • Early check-in fee: GBP 39.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marlin Waterloo Aparthotel
  • Marlin Aparthotel
  • Marlin Waterloo London
  • Marlin Waterloo Hotel
  • Marlin Waterloo London
  • Marlin Waterloo Hotel London

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.