Sofitel London Heathrow

5.0 star property
5-star luxury hotel near Airport Bowl

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Sofitel London Heathrow

Photo gallery for Sofitel London Heathrow

Interior
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Daily English breakfast (GBP 27.00 per person)
Separate tub and shower, designer toiletries, hair dryer, bathrobes

Overview of Sofitel London Heathrow

Reviews
8.8

Excellent

Popular amenities

  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Restaurant

Check out the area

Map
Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD
  • Popular LocationStockley Park9 min drive
  • AirportLondon (LHR-Heathrow)11 min drive
  • Popular LocationWindsor Castle12 min drive
  • Popular LocationLEGOLAND® Windsor14 min drive

Room options

Classic Twin Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Luxury Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom (Prestige - with lounge access)

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Room, 1 King Bed, Business Lounge Access (with lounge access)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

West Drayton

Heathrow Villages stay.Your stay at this Heathrow Villages hotel places you within 6 miles (10 km) of Airport Bowl and Magna Carta Monument. Liquid Leisure and Stockley Park are also within 6 miles (10 km).

What's nearby

  • Stockley Park - 9 min drive
  • Windsor Castle - 12 min drive
  • Eton College - 12 min drive
  • Windsor Racecourse - 13 min drive
  • LEGOLAND® Windsor - 14 min drive

Getting around

  • Heathrow Terminal 5 Station - 6 min walk
  • Station A Station - 16 min walk
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • Giraffe - Heathrow - 13 min walk
  • Gordon Ramsay Plane Food - 12 min walk
  • Pret a Manger - 12 min walk
  • Wagamama - 7 min walk
  • Starbucks - 7 min drive

About this property

Sofitel London Heathrow

5-star luxury hotel near Airport Bowl
Sofitel London Heathrow offers its guests a sauna and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center, 45 meeting rooms, and limo/town car service are available. Event space at this hotel measures 32292 square feet (3000 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury Sofitel London Heathrow. For a fee, parking is available.

This 5-star West Drayton hotel is smoke free.

  • 1 building
  • 605 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 32292 sq ft of conference space
  • 3000 sq m of conference space
  • Built in 2008
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Sofitel London Heathrow offers 605 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 21-inch LCD televisions come with premium digital channels. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured covered self parking on site (GBP 35.00 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • English breakfast available for a fee daily 6 AM–10:30 AM: GBP 27.00 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Sauna
  • Shopping
  • Spa services
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 21-inch LCD TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 90.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's Accor Hotels mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 35.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 27.00 per person
  • Covered self parking fee: GBP 35.00 per night
  • Early check-in fee: GBP 90.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heathrow Sofitel
London Heathrow Sofitel
London Sofitel
London Sofitel Heathrow
Sofitel Heathrow
Sofitel Heathrow London
Sofitel London
Sofitel London Heathrow
Sofitel London Hotel
Sofitel London Hotel Heathrow
Sofitel London Heathrow Hotel West Drayton
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow West
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow Hotel West Drayton

Sofitel London Heathrow Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1774 out of 2861 reviews" "
Rating 8 - Good. 612 out of 2861 reviews" "
Rating 6 - Okay. 257 out of 2861 reviews" "
Rating 4 - Poor. 114 out of 2861 reviews" "
Rating 2 - Terrible. 104 out of 2861 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Shiree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed overnight after landing at Terminal 2 and taking the train to Terminal 5. It was excruciatingly hard to find the hotel and there is absolutely nothing helpful on the hotel's website. The person who checked me in was gracious enough to upgrade our room, but I was really angry by the time I got to the check in counter. PLEASE PLEASE PLEASE put helpful and clear instructions on the website about how to find the gangway from Terminal 5. It really put me in a bad mood when it took so much effort and wrong turns to get there.
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located easy to get around.
Stayed 1 night in Feb 2024

8/10 Good

Raymond

Stayed 1 night in Jan 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bedrooms are somewhat tired and lacklustre
The location is great, a three minute indoor walk from Heathrow Terminal 5. We have stayed here since 2019 and it is now time for Sofitel to spend some money on their hotel. The bedrooms are tired, the bathrooms are good and the air conditioning usually cold and hard to adjust, so dress warmly, Not as good as its sister hotel in Gatwick, but the staff are very positive and helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is clean, very friendly hotel. Once inside you almost forget that you're in the middle of one of the busiest airports in the world.
Stayed 1 night in Jan 2024

10/10 Excellent

Matthew

Stayed 1 night in Jan 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Nice hotel with good restaurant
Stayed 1 night in Jan 2024

4/10 Poor

mathew

Business traveller
Disliked: Staff & service, property conditions & facilities
Hotel has gone dramatically down hill. Was once a nice luxury pre flight stay over. Tired, needs updating, staffing is horrendous. Bar service is so slow it’s incredible, but have the audacity to include a tip (over £ for a beer) Restaurant is poor, had a curry and was with two pre made store bought card board naans. Food below average quality and way above average prices. Stayed here loads in the past, won’t bother again, better offering 100£ cheaper nearby
Stayed 1 night in Jan 2024

10/10 Excellent

ian, Bedford

Stayed 1 night in Jan 2024