4.7 out of 5

"Great proximity to London/Heathrow. Staff very polite. The casual restaurant was very good " More

By a verified traveller on Mon 14 May 2018

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Hotel Description

5-star luxury hotel, connected to the airport in Hillingdon

Close to airport

Your stay at this Hillingdon hotel places you within 9 miles (15 km) of Stockley Park and London Motor Museum. Windsor Castle is within 9 miles (15 km) and Legoland is within 12 miles (20 km).

Luxury amenities

A full-service spa, 2 restaurants, and a health club are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 45 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the sauna and visit the 2 bars/lounges and bar/lounge for drinks.

Free WiFi, comfy beds

The 605 soundproofed guestrooms offer free WiFi and comfy beds. LCD TVs come with digital channels, and other amenities include 24-hour room service and refrigerators.

Classic Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
C$186* Per night/room 18 Oct. - 19 Oct.

Luxury Room (with lounge access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Club Suite (Prestige)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sofitel London Heathrow ratings based on 41 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel London Heathrow

Everyone (17) Couples (3) Business (2) Family (1)
5 out of 5
Absolutely perfect! We were happily surprised from the moment we walked in the front doors by the quick greetings and helpful attention to detail. They checked us right in and treated us like VIPs. The room is perfect and after five weeks on hard French and Italian beds, the bed was a dream! Dinner was fabulous and they had A great wine selection. They coordinated a taxi for us. All were of utmost in hospitality and spirit of excellence! We will stay here every time we come through London Heathrow

Posted by on 9 Jul. 2019

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Comment from Hotel Management

25 Aug. 2019 by Lavinia

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is a real pleasure to note that your stay from start to finish was truly wonderful. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lavinia Pincu Assistant Guest Relations Manager

4 out of 5
The location was nice I had to wait till longer check in because the computer was

Posted by on 22 Jun. 2019

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5 out of 5
Selected Sofitel primarily for its close proximity to Heathrow Airport for a short one night visit. We were not disappointed in the least! Everything about the hotel was top notch. Thanks for a very nice, if not, short stay.

Posted by on 27 May 2019

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4 out of 5
Always feel welcome at Sofitel Heathrow. During this stay there was a power outage (we were told it was the electric company's fault, not the hotel's). Nonetheless we had an uncomfortable 1 1/2 hours without power. They did make up for it, though, by allowing us a late checkout at no charge, so OK, thanks!

Posted by on 16 May 2019

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4 out of 5
clean, roomy, quiet. Seriously? Ok, I'll keep typing just so you have more characters.

Posted by on 13 May 2019

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5 out of 5
We liked their offer to upgrade to executive club to get free breakfast and cocktail hour

Posted by on 12 May 2019

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5 out of 5

Posted by on 23 Mar. 2019

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5 out of 5
Bargain price for such a place. Very nice room, staff and pretty good dining options.

Posted by on 21 Jan. 2019

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5 out of 5
Great proximity to London/Heathrow. Staff very polite. The casual restaurant was very good

Posted by on 14 May 2018

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5 out of 5

Great hotel!

Great hotel, room spacious, comfortable and very clean, we were kindly upgraded to a king room. Hotel staff were very helpful with any questions we had. Convenient to tube. Would definitely stay again!

Posted by , from Phoenix, AZ, USA on 16 Jul. 2017

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Property Features

Sofitel London Heathrow offers its guests a full-service spa, a health club, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a bar/lounge. Public spaces have free WiFi. A business center and limo/town car service are available. Event space at this hotel measures 32292 square feet (3000 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the luxury Sofitel London Heathrow. For a fee, parking is available. This 5-star West Drayton hotel is smoke free.

  • 1 building
  • 605 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • 32292 sq ft of conference space
  • 3000 sq m of conference space
  • Built in 2008
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (5.5 km / 3.4 mi)
  • Train station: Heathrow Terminal 5 Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sofitel London Heathrow offers 605 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Sofitel London Heathrow has 2 restaurants on site.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 5
  • Manicures and pedicures
  • Detoxification wrap
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 19.95 per person (approximately)
  • Self parking fee: GBP 18.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 20.0 per stay
  • A facilities fee includes use of:

  • - Spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathrow Sofitel
  • London Heathrow Sofitel
  • London Sofitel
  • London Sofitel Heathrow
  • Sofitel Heathrow
  • Sofitel Heathrow London
  • Sofitel London
  • Sofitel London Heathrow
  • Sofitel London Hotel
  • Sofitel London Hotel Heathrow
  • Sofitel London Heathrow Hotel West Drayton
  • Sofitel London Heathrow Hotel
  • Sofitel London Heathrow West Drayton
  • Sofitel London Heathrow West
  • Sofitel London Heathrow Hotel
  • Sofitel London Heathrow West Drayton
  • Sofitel London Heathrow Hotel West Drayton

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.