Sofitel London Heathrow

5.0 star property
5-star luxury hotel near Airport Bowl

Choose dates to view prices

Photo gallery for Sofitel London Heathrow

Spa
Interior
Bar (on property)
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD
  • Place, Thorney Park
    ‪3 min drive‬
  • Place, Thames River
    ‪4 min drive‬
  • Place, Thames Path
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪8 min drive‬

Room options

Classic Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(149 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 1 Queen Bed

9.2 out of 10
Wonderful
(608 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Club Suite, 1 Bedroom (Prestige - with lounge access)

9.2 out of 10
Wonderful
(10 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Luxury Room, 1 King Bed

9.4 out of 10
Exceptional
(37 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Luxury Room, 1 King Bed, Club Lounge Access (with lounge access)

8.4 out of 10
Very good
(15 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(164 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Double Beds

7.6 out of 10
Good
(18 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

West Drayton

Heathrow Villages stay.Your stay at this Heathrow Villages hotel places you within 6 miles (10 km) of Airport Bowl and Magna Carta Monument. Liquid Leisure and Stockley Park are also within 6 miles (10 km).

What's nearby

  • Thorney Park - 3 min drive - 4.3 km
  • Thames River - 4 min drive - 5.9 km
  • Thames Path - 4 min drive - 5.9 km
  • Cranford Countryside Park - 6 min drive - 11.3 km
  • Magna Carta Monument - 6 min drive - 6.9 km

Getting around

  • Heathrow Terminal 5 Station - 6 min walk
  • Station A Station - 16 min walk
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Gordon Ramsay Plane Food - ‬11 min walk
  • ‪Wagamama - ‬10 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Pret A Manger - ‬10 min walk

About this property

Sofitel London Heathrow

5-star luxury hotel near Airport Bowl
Sofitel London Heathrow offers its guests a sauna and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center, 45 meeting rooms, and limo/town car service are available. Event space at this hotel measures 32292 square feet (3000 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Sofitel London Heathrow. For a fee, parking is available.

This 5-star West Drayton hotel is smoke free.

  • 1 building
  • 605 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 32292 sq ft of conference space
  • 3000 sq m of conference space
  • Built in 2008
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Sofitel London Heathrow offers 605 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 21-inch LCD televisions come with premium digital channels. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (GBP 40 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday English breakfast available 5:30 AM to 10:30 AM for a fee: GBP 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 21-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 90.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Accor Hotels mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 35.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 20 per person
  • Covered self parking fee: GBP 40.00 per night
  • Early check-in fee: GBP 90.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heathrow Sofitel
London Heathrow Sofitel
London Sofitel
London Sofitel Heathrow
Sofitel Heathrow
Sofitel Heathrow London
Sofitel London
Sofitel London Heathrow
Sofitel London Hotel
Sofitel London Hotel Heathrow
Sofitel London Heathrow Hotel West Drayton
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow West
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow Hotel West Drayton

Sofitel London Heathrow Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3090 out of 4804 reviews
Rating 8 - Good. 977 out of 4804 reviews
Rating 6 - Okay. 419 out of 4804 reviews
Rating 4 - Poor. 162 out of 4804 reviews
Rating 2 - Terrible. 156 out of 4804 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kaedon

Stayed 1 night in Sep 2025

2/10 Terrible

Carol, Arlington

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, and you get a cozy robe and comfy slippers!
Stayed 1 night in Sep 2025

4/10 Poor

Claire

Stayed 1 night in Sep 2025

10/10 Excellent

Gregg

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic start to our holiday. We were flying to America the following morning, so chose to stay here for convenience. The hotel was lovely, rooms very big and clean, and really easy to access the airport.
Stayed 1 night in Sep 2025

10/10 Excellent

martha, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, quiet room. Extensive breakfast selection at restaurant. Super convenient to transportation.
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Great location at Terminal 5 with easy access to return our rental car and to catch our morning flight.
Stayed 1 night in Sep 2025

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“I had an overnight transfer at Heathrow after a long day traveling from Athens, and I was relieved to find the hotel within walking distance of the airport. Check-in was quick and the staff were very helpful, while the bar manager was friendly and attentive to our needs. For convenience and great service, I highly recommend this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Joanne, Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Its a great place to stay for a layover in London. The Belle Epoque restaurant is excellent, the spa is also wonderful with first class treatment options. The rooms are very comfortable and well equipped.
Stayed 1 night in Sep 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ronald, Manly West

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to Heathrow. Ideal when dropping off sixth Rental car
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's beautiful. Very convenient. Seems to have anticipated all the needs of a weary passenger just moving through.
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher, Eastleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for T5 travel
Stayed 1 night in Sep 2025

2/10 Terrible

Glebs

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Poor service

Terrible service in the bar, poor attitude. No eye contact, mumbling, un interested. Take your business elsewhere, lots of hotels to choose from
Stayed 1 night in Sep 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great location and nice room. Only one USB socket and didn’t work. Engineer came to fix but although it had power it didn’t actually have enough power to charge any devices. Ended up having to use a power bank. Took ove4 an hour for the engineer to arrive and had to call twice so didn’t bother ringing again. Also why no sockets near the bed? In this day and age I expected more usbs
Stayed 1 night in Sep 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed that using steam/sauna is an extra charge of GBP40 which is steep.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Donna, Athens

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly comfy bed!
Stayed 1 night in Sep 2025

10/10 Excellent

Catherine, Solana Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service upon arrival, and around the hotel. Thank you
Stayed 1 night in Sep 2025

8/10 Good

Claudio Gino

Stayed 1 night in Aug 2025

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried to get a receipt upon checkout - system down. When it came up, they double charged my card! Very inconvenient when traveling!
Stayed 1 night in Sep 2025

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the proximity to Heathrow.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal
Stayed 1 night in Sep 2025

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LHR Terminal 5 Convenience

Very convenient stay at Heathrow Terminal 5 when traveling early next day! Good choice of restaurants including a Michelin starred restaurant! Quite a long walk from Terminsl 5 to hotel but very convenient and still quality accomodation for a very busy hotel!
Stayed 1 night in Aug 2025