Left waiting on arrival for check in, confirmed the desk was 24hour and was told it was. Got back late and nobody at the desk to let us in. Luckily the poor security of the hotel meant you could easily overcome the magnetic lock on the front door. Got up to the room and wanted a shower, no towel in one of the rooms, luckily a friend in another room had a spare so my other half and I had to share a towel so we would have a shower. After our shower we got into bed and I can honestly say I’ve never been more uncomfortable in a bed before. The springs were almost hanging out. Couple that with the fact I could here anything that happened on the floor above us. The single plug socket in the room, the dirty carpets, half the handles on the odd, chipped and generally broken furniture were missing, the bathroom so small a child would struggle to fit inside and the fact that the whole room felt like it was suffering from subsidence, I would suggest paying a bit extra elsewhere and not living like an Albanian prisoner for the time of your stay.