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The Londoner

5.0 star property
5-star luxury hotel near Leicester Square

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Photo gallery for The Londoner

Rooftop terrace
View from room
Exterior
Tower Penthouse Suite
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub

Explore the area

View in a map
38 Leicester Square, London, England, WC2H 7LL
  • Place, Leicester Square
    ‪1 min walk‬
  • Place, Trafalgar Square
    ‪3 min walk‬
  • Place, Piccadilly Circus
    ‪4 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for King Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Room

9.2 out of 10
Wonderful
(26 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King Room

9.4 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King City View Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King City View Room

9.0 out of 10
Wonderful
(17 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite

Corner Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Capital Suite

Capital Suite

Capital Suite

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room

Signature Room

Signature Room

  • 119 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Penthouse Suite

Tower Penthouse Suite

Tower Penthouse Suite

  • 200 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for King Room with Exclusive Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Room with Exclusive Access

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Exclusive Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King Room with Exclusive Access

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room City View with Exclusive Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King Room City View with Exclusive Access

  • Sleeps 2
  • 1 King Bed

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About the area

London

Central London getaway .With a stay at this London City Centre hotel, you'll be steps from Leicester Square and Garrick Theatre. National Gallery and Trafalgar Square are also within half a mile (1 km).

What's nearby

  • Leicester Square - 1 min walk - 0.1 km
  • National Gallery - 2 min walk - 0.2 km
  • Regent Street - 3 min walk - 0.3 km
  • Trafalgar Square - 3 min walk - 0.3 km
  • Piccadilly Circus - 4 min walk - 0.4 km

Getting around

  • Leicester Square Underground Station - 4 min walk
  • Charing Cross Station - 6 min walk
  • London City Airport (LCY) - 41 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪TWG Tea Leicester Square - ‬1 min walk
  • ‪Panton Yokocho - ‬1 min walk
  • ‪The Moon Under Water (Wetherspoon) - ‬1 min walk

About this property

The Londoner

5-star luxury hotel near Leicester Square
The Londoner offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 9 meeting rooms. A fitness center, a sauna, and a rooftop terrace are also featured at the luxury The Londoner. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 16 levels
  • Built in 2020
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The Retreat has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Smart TV with satellite channels

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

The Londoner Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 813 out of 1004 reviews
Rating 8 - Good. 118 out of 1004 reviews
Rating 6 - Okay. 36 out of 1004 reviews
Rating 4 - Poor. 18 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with a lot of free perks and an amazing amenities in the heart of London. Love to stay there again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Scott

Stayed 2 nights in Jul 2025

10/10 Excellent

Elle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel located on Leicester Square. Very elegant and clean rooms and drinking areas. The staff are really friendly and added to my pleasant stay. I would love to stay again!
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Stayed 2 nights in Aug 2025

10/10 Excellent

Alimah, Ibadan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very awesome
Stayed 6 nights in Aug 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service
Stayed 1 night in Aug 2025

8/10 Good

David

Stayed 4 nights in Aug 2025

10/10 Excellent

Rosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, staff were amazing
Stayed 7 nights in Aug 2025

10/10 Excellent

Ngai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 4 nights in Aug 2025

10/10 Excellent

Anna

Stayed 1 night in Aug 2025

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Lovely details and touches and very welcoming attentive staff. One points note is that we had booked a cabana in the spa and someone else was using it. The lady in the spa tried to get us to use the alternative loungers and when I refused adding it was my partners birthday we then had to stand uncomfortably by as she had to try and persuade those using our cabana to move. Otherwise this is a great hotel and will definitely be staying again…
Stayed 1 night in Aug 2025

10/10 Excellent

Alicia

Stayed 1 night in Aug 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't recommend this hotel enough. I’ve stayed here over 20 times and there’s a reason I keep coming back—the service is consistently exceptional. This time I got surprised with a penthouse upgrade! The suite was insanely beautiful and spacious! Incredible staff, incredible service — I’ll never stop coming back. Thank You
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Stayed 1 night in Aug 2025

10/10 Excellent

Nathan

Stayed 1 night in Aug 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here for a special experience

From check-in to dining and swimming this place is amazing with wonderful, service oriented staff. Extremely comfortable and great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

MRS K J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Douglas, Jersey City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was superb. Restaurants were predictably pricey. Room was very quiet and comfortable. Great location; the National Gallery and National Portrait Gallery are adjacent. Chinatown and major shopping is very near. So are theatres. But I come back to compliment the excellent staff and service.
Stayed 9 nights in Jul 2025

10/10 Excellent

Ankur, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place honestly, worth the money, get a massage
Stayed 3 nights in Jul 2025

10/10 Excellent

Costa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025

6/10 Okay

Alok

Travelled with partner
Defo wasn’t a 5 star hotel would give this a 4
Stayed 2 nights in Aug 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They knew people at the airport, helped us get our lost luggage, 11 out of 10, we are going back to London just to get to stay there again, we live in Arkansas, could I say more, loved the staff 👍
Stayed 2 nights in Jul 2025

10/10 Excellent

Hillary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Londoner was one of the nicest hotels I’ve ever been to. Amazing service and staff as well.
Stayed 2 nights in Aug 2025