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"I have been the other hotels in Ontario Ca, and this is the first and very gratifying stay at this hotel. Very clean and well kept " More

By a verified traveller on Mon 16 Mar 2020

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Hotel Description

3.5-star hotel near Toyota Arena

Close to airport

Within 3 miles (5 km) of this Ontario hotel, you'll find Toyota Arena and Ontario Mills Shopping Mall. Also, Ontario Convention Center is within 3 miles (5 km) and Chaffey College is within 6 miles (10 km).

Free shuttle, parking

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 16 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the spa tub and perks like free self parking and a free shopping center shuttle.

Free WiFi, flat-screen TVs

The 309 guestrooms have flat-screen TVs with cable channels and offer free WiFi and room service. Other amenities include coffee/tea makers, hair dryers, and laptop-compatible safes.

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$129* Per night/room 16 Jun. - 17 Jun.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ontario Airport Hotel & Conference Center ratings based on 24 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ontario Airport Hotel & Conference Center

Everyone (14) Couples (1) Family (4)
5 out of 5
I have been the other hotels in Ontario Ca, and this is the first and very gratifying stay at this hotel. Very clean and well kept

Posted by on 16 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Stephanie

Dear Valued Guest, Thank you for the positive feedback. It was a pleasure to have you as our guest, and we hope to welcome you back again soon! Sincerely, Stephanie Goss Front Office Manager

5 out of 5

Posted by on 25 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Stephanie

Dear Valued Guest, Thank you for taking the time to review your experience with us. We appreciate your feedback, and hope to welcome you again soon! Sincerely, Stephanie Goss Front Office Manager

4 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Stephanie

Dear Valued Guest, Thank you for taking the time to review your experience with us. We appreciate your feedback, and hope to welcome you again soon! Sincerely, Stephanie Goss Front Office Manager

5 out of 5
Nice and clean. Food at breakfast was never hot enough.

Posted by on 28 Dec. 2019

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Comment from Hotel Management

28 Dec. 2019 by Stephanie

Dear Valued Guest, Thank you very much for the five-star review. It is wonderful to hear you enjoyed your stay, including the cleanliness of the hotel, and we appreciate you taking the time to provide feedback. We hope to welcome you back again soon! Sincerely, Stephanie Goss Front Office Manager

4 out of 5

Posted by on 2 Dec. 2019

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Comment from Hotel Management

4 Dec. 2019 by Stephanie

Dear Valued Guest, Thank you for taking the time to review your recent experience with us. It was a pleasure to have you as our guest, and we hope to welcome you back again soon! Sincerely, Stephanie Goss Front Office Manager

5 out of 5
The staff was incredibly nice, checking in was very easy. There was lot of parking and it was free which was great. It was quite clean it was nice and quiet. The only downside is they don’t accept the 100$ deposit in cash. Other than that everything was great I would recommend it and stay again

Posted by on 1 Dec. 2019

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Comment from Hotel Management

6 Dec. 2019 by Stephanie

Dear Valued Guest, Thank you very much for the five-star review. It is wonderful to hear you enjoyed your stay, including the friendliness of our staff and cleanliness of our hotel. Your recommendation means a lot to myself and my team. We look forward to another opportunity to welcome you as our guest! Sincerely, Stephanie Goss Front Office Manager

2 out of 5
LACK OF TISSUE AND OTHER USEFULL ITEMS. ROOM HAD A JOINING ROOM SEPERATED BY A SECURE DOOR HOWEVER THE DOOR WAS SO THIN THAT CONVERSATIONS FROM THAT ROOM WERE EASILY HEARD AND WERE ANOYING.

Posted by on 20 Nov. 2019

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Comment from Hotel Management

20 Nov. 2019 by Stephanie

Dear Valued Guest, Thank you for taking the time to share your feedback. I would like to apologize for the noise you encountered during your stay. This negatively affected your time with us- for this I truly apologize. We hope you will allow us another opportunity to welcome you as our guest and show you how great this hotel can truly be. Sincerely, Stephanie Goss Front Office Manager

2 out of 5
Very noisy. Staff enterrd room with out knocking and i was naked

Posted by on 26 Sep. 2019

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Comment from Hotel Management

26 Sep. 2019 by Stephanie

Dear Valued Guest, Thank you for your review. I was disappointed to hear of your poor experience during your time with us, especially in regards to the issues encountered with our staff. Please accept my sincere apologies that your stay did not live up to our standards. We hope you will allow us another opportunity to welcome you back and better serve you in the near future. Sincerely, Stephanie Goss Front Office Manager

5 out of 5
Pros, rooms were spacious and clean, cons, street outside is busy and very noisy til late hours

Posted by on 22 Sep. 2019

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Comment from Hotel Management

24 Sep. 2019 by Stephanie

Dear Valued Guest, Thank you for your review. We truly value all of the feedback we receive from each of our guests. We are happy to hear you enjoyed your stay with us, and hope to welcome you back again soon! Sincerely, Stephanie Goss Front Office Manager

4 out of 5
Clean but amenities were not all there. Hotel information booklet looked like it had been there for a long time - was in need of being replaced.

Posted by on 10 Jun. 2019

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Comment from Hotel Management

11 Jun. 2019 by Ian

Dear Guest, Thank you for choosing to stay with us and for taking the time to review your experience here at the Ontario Airport Hotel. I will notify Housekeeping regarding the status of your room directory. Thank you for letting us know, and we hope to welcome you back again soon! Sincerely, Ian Asmundson Assistant Director of Operations

About the Ontario Airport Hotel & Conference Center

Location 700 N Haven Ave, Ontario, CA 91764

Renovations + Closures

The property will be renovating from 01 March 2020 to 31 August 2020 (completion date subject to change). The following areas are affected:

  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Ontario Airport Hotel & Conference Center offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 24000 square feet (2230 square meters) and includes a conference center. A terrace, multilingual staff, and a garden are also featured at the business-friendly Ontario Airport Hotel & Conference Center. A roundtrip airport shuttle (available on request) and a shopping center shuttle are free. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Ontario hotel.

  • 1 building
  • 309 guestrooms or units
  • 10 levels
  • 24000 sq ft of conference space
  • 2230 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Ontario, CA (ONT-Los Angeles - Ontario Intl.) (3.2 km / 2 mi)
  • Train station: Rancho Cucamonga Station (4.2 km / 2.6 mi)
  • Property shuttles: Free airport shuttle and shopping center shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ontario Airport Hotel & Conference Center offers 309 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Mr. J - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 9:00 AM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available on request from 4:30 AM to 11:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport shuttle service is offered on request from 4:30 AM to 11:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

  • Property is cleaned with disinfectant
  • Only service animals are allowed
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • .195 percent tourism fee will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.00 for adults and USD 6.00 for children (approximately)
  • Late check-out fee: USD 65.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Ontario Airport
  • Ontario Airport Hotel
  • Marriott Ontario
  • Ontario Marriott
  • Radisson Ontario Airport Hotel Ontario
  • Hotel Ontario Airport Hotel & Conference Center Ontario
  • Ontario Ontario Airport Hotel & Conference Center Hotel
  • Hotel Ontario Airport Hotel & Conference Center
  • Ontario Airport Hotel & Conference Center Ontario
  • Ontario Airport Hotel
  • Ontario Airport Hotel Conference Center
  • Ontario & Conference Center
  • Ontario & Conference Center
  • Ontario Airport Hotel & Conference Center Hotel
  • Ontario Airport Hotel & Conference Center Ontario
  • Ontario Airport Hotel & Conference Center Hotel Ontario

You should know

  • Ontario Airport Hotel & Conference Center offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.