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4.6 out of 5

"The staff was very helpful, rooms were clean and accommodating. We don't do all-inclusive and the staff was very helpful were dining, shopping,and ent ... " More

By a verified traveller on Mon 15 Jan 2018

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Hotel Description

3-star golf hotel near Mazatlan Aquarium

Close to the beach

Your stay at this Zona Dorada hotel places you within 3 miles (5 km) of Mazatlan Aquarium and Playa Norte. Also, Playa Brujas is within half a mile (1 km) and Punta Camaron Beach is within 2 miles (3 km).

18-hole golf course

This smoke-free hotel features a golf course, 2 outdoor tennis courts, and a restaurant. Traveling on business? Take advantage of the laundry service, conference space, and airport shuttle. Enjoy the outdoor pool and perks like a free area shuttle.

WiFi, balconies

In addition to LCD TVs with cable channels, the 129 guestrooms offer WiFi and balconies. Room service, coffee/tea makers, and safes are also available.

Studio

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$144* Per night/room 14 Aug. - 15 Aug.

One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

El Cid Granada ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for El Cid Granada

Everyone (1)
4 out of 5

Enjoy the experience greatly

Pros: Good location, clean, comfortable
Cons: Explaining the rooms better. Our unit was twice what we thought.
Location: Fishing, zip-line, shopping, beach- 1 block
The staff was very helpful, rooms were clean and accommodating. We don't do all-inclusive and the staff was very helpful were dining, shopping,and entertainment suggestions. We felt very safe in Mazatlan. We'll be back.

Posted by , from Iowa on 15 Jan. 2018

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Comment from Hotel Management

16 Jan. 2018 by Germán Fayad/ General Manager

Dear guets, We appreciate that you took the time to share your comments with us regarding your recent stay at el Cid Granada. We are very to see that you have a great stay overall, it’s nice to know that you spent a great vacation in our resort, felt safe and enjoyed the attentive service from our team. It will be a privilege to serve you all again in a near occasion and thank you again for your lovely review and for sharing your comments on Expedia. Sincerely

4 out of 5

The hotel was clean, welcoming and friendly

Pros: Close restaurants
The staff at the hotel was extemely helpful. The rooms were big and very clean. The pool area was beautiful. The location was excellent for beach and nightlife. I felt safe at all times and would definetly stay there again.

Posted by , from Glendale, AZ, USA on 9 Aug. 2012

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5 out of 5

A complete vacation

Last November, 2010, I spent three weeks a the El Cid Granada, this is after visiting the hotel for the last eight years, again it was a total success. From the welcoming of the registration staff and all the services in between, I was well attended. My only complaint was I could not spend another month.

Posted by on 10 Feb. 2011

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5 out of 5

We were very welcome at El Cid Granada

Pros: Close restaurants, Free Internet, Quiet, seeing iguanas, great food
If we were to travel to Mazatlan again, El Cid would be our choice. It was very easy to get around from there. It was our first trip to Mexico and we felt safe and the staff treated us very well. The staff helped us with tours and traveling around town in the Pulmonia's. We enjoyed El Cid Granada but were able to access the other El Cid facilities for lunch, dinner and entertainment to our choosing. Our trip was to celebrate a birthday with Deep Sea Fishing, which did not disappoint. This was a very relaxing vacation with excellent food and enjoyable activities. There was such a variety of thngs to do, we should have allowed more time, or better yet... we should try to go back one day.

Posted by , from Colorado on 3 Feb. 2011

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5 out of 5

The Best Time I ever Had.Great Anniversary Present !!!

We have spent some good $ in the past for good service and location. However this was a last minute trip for my hubby and I. This hotel offered so much we were sad to leave. The food was especially supereb @ El Patio and the itallian restuarant. the maid service and front desk personal were just great. They took great care in providing the best of themselves to us . Every morning after the maid cleaned our room we were surprised with chocolates on our pillows. the best care came from the manager Joel Garzon at el pation and the waiter octavio . All in all it was the best money we ever spent. Don't hesistate on going. Simply book your trip and relax and enjoy. Tell them Mr. and Mrs. Rios sent you..

Posted by on 10 Aug. 2009

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All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium food items
  • All onsite activities, and facilities and equipment included
  • Fitness facilities included
  • Onsite live performances included
  • Taxes included
  • All meals served buffet-style
  • Onsite entertainment and activities included
  • Local beverages and soft drinks only
  • Surcharge for room service

Property Features

Some rates at El Cid Granada are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. There's a restaurant on site. A computer station is on site and WiFi is available in public spaces for a fee. El Cid Granada offers its guests a golf course, outdoor tennis courts, and an outdoor pool. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly El Cid Granada. Parking is available for a fee. This 3-star Mazatlan hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 3 levels
  • Built in 1974
  • Dining venue
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Computer for guest use
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Outdoor tennis courts - 2
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: General Rafael Buelna Intl. Airport (MZT) (35.2 km / 21.9 mi)
  • Property shuttles: Free area shuttle; airport drop-off
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

El Cid Granada offers 129 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Private balcony
  • In-room dining
  • LCD television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.

El Cid Granada has a restaurant on site.

Room service is available.

Spa Services

  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 150.0 per night.
  • Cribs (infant beds) are available for MXN 120.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 250 per person (approximately)
  • Fee for in-room wireless Internet: MXN 200 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 200 per day (rates may vary)
  • Airport shuttle fee: MXN 320 per person (one-way)
  • Self parking fee: MXN 50 per day
  • Valet parking fee: MXN 50 per day
  • Crib (infant bed) fee: MXN 120.0 per night
  • Rollaway bed fee: MXN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Cid Granada
  • El Cid Granada Hotel
  • El Cid Granada Hotel Mazatlan
  • El Cid Granada Mazatlan
  • El Cid Granada Country Club Hotel Mazatlan
  • El Cid Granada Country Hotel
  • El Cid Granada Hotel
  • El Cid Granada Mazatlan
  • El Cid Granada Hotel Mazatlan
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.